Note fondée sur 403 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
90 % des clients le recommandent
4,5 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2024 par M, Gestion de l’hôtel
Dear Andrew,Thank you for your time and valuable review of your recent stay with us. We are thrilled and truly appreciate your support and trust. Your review motivates us and constantly reminds us why we love what we do. We will continue to provide exceptional experiences to make every stay with us remarkable. We look forward to being your preferred choice for your stay in the future.Best Regards,Management Team
5 sur 5
par un voyageur de Kingston

Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par M, Gestion de l’hôtel
Dear Bonnie,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 16 sept. 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par M, Gestion de l’hôtel
Dear Addiction,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
5 sur 5
par un voyageur

Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par M, Gestion de l’hôtel
Dear Eric,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
5 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par M, Gestion de l’hôtel
Dear Joan,Thank you so much for your wonderful review and for taking the time to share your experience with us. We are absolutely delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best Regards,Management Team
5 sur 5
par un voyageur

Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par M, Gestion de l’hôtel
Dear Sharon,Thank you so much for your wonderful review and for taking the time to share your experience with us. We are absolutely delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best Regards,Management Team
4 sur 5
par un voyageur

Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par M, Gestion de l’hôtel
Dear Michael,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
4 sur 5
par un voyageur

Publié le 25 août 2024 sur Expedia
This hotel was truly nice. But I got there at almost 9pm and it took 43 minutes to check in, that’s beyond unacceptable to me. No apologies for the wait, not small talk: it was just super weird, no idea where breakfast was but I think it was offered, For the good, the room was super comfortable and lots of room. Bathroom was great as well. Parking was perfect as well. But 43 minutes to check in was just crazy.
Commentaires de Gestion de l’hôtel
30 août 2024 par M, Gestion de l’hôtel
Dear Keri A,Thank you for your feedback. We are glad to know you enjoyed the comfort of your room and the parking facilities. However, we are very sorry for the lengthy check-in process and the lack of communication. This is not the experience we aim to provide, and we will address this with our team to improve our service. We appreciate your comments and hope to offer a smoother experience on your next visit.Sincerely,Management Team
5 sur 5
par un voyageur

Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par M, Gestion de l’hôtel
Dear Heather,Thank you so much for your wonderful review and for taking the time to share your experience with us. We are absolutely delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best regards,Management Team