Note fondée sur 40 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,6 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Author, Gestion de l’hôtel
Dear Mr. Slamet Suryadi,
Thank you so much for taking the time to leave such a wonderful review! We greatly appreciate your kind words and are thrilled to hear that you had a fantastic experience during your stay with us. It means a lot to our entire team.
We're delighted that you found our hotel to be exceptional. It's always our aim to provide top-notch hospitality and create memorable moments for our guests, and your feedback reassures us that we're achieving that goal.
We truly value your patronage and thank you for choosing our hotel. Your positive comments are incredibly motivating for our team, and we'll continue to work hard to ensure that every guest receives the same exceptional experience that you enjoyed.
We hope to welcome you back in the future and provide you with another outstanding stay. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.
Best Regards,
Management Aryaduta Palembang
par un voyageur
Publié le 2 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2024 par Author, Gestion de l’hôtel
Dear Mr. Surenthiran Kandasamy,
Thank you so much for taking the time to leave such a wonderful review! We greatly appreciate your kind words and are thrilled to hear that you had a fantastic experience during your stay with us. It means a lot to our entire team.
We're delighted that you found our hotel to be exceptional. It's always our aim to provide top-notch hospitality and create memorable moments for our guests, and your feedback reassures us that we're achieving that goal.
We truly value your patronage and thank you for choosing our hotel. Your positive comments are incredibly motivating for our team, and we'll continue to work hard to ensure that every guest receives the same exceptional experience that you enjoyed.
We hope to welcome you back in the future and provide you with another outstanding stay. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.
Best Regards,
Management Aryaduta Palembang
par un voyageur
Publié le 30 mai 2024 sur Expedia
Bathroom need an ugrade
Commentaires de Gestion de l’hôtel
7 juin 2024 par Author, Gestion de l’hôtel
Dear Mr. Marc Van Rooij,
Thank you for your feedback. We appreciate your suggestion regarding the bathroom and will consider it for our future upgrades. We hope to welcome you back soon for an even better experience.
Management Aryaduta Palembang
par un voyageur de Dallas
Publié le 18 mai 2024 sur Expedia
Overall we were satisfied with the stay. The staff were all very accommodating and friendly. The breakfast buffet was great and other meals were good also. We liked being able to walk 5 minutes to Icon shopping mall for a few items we needed. Only negatives were the rooms need some updating. Primarily the bathrooms. Some renovations was being done on a garden area directly outside our room that involved jackhammering all day long. Annoying but I understand that is part of improving the property.
Commentaires de Gestion de l’hôtel
7 juin 2024 par Author, Gestion de l’hôtel
Dear Mr. Robert Morgan,
Thank you for your detailed feedback. We're glad to hear that you enjoyed your stay, our accommodating staff, and the breakfast buffet. We appreciate your understanding regarding the renovations and apologize for any inconvenience caused by the noise. Your comments about the rooms, especially the bathrooms, are noted and will be considered for future updates. We hope to welcome you back for an even more enjoyable experience once our improvements are complete.
Warmest Regards,
Management Aryaduta Palembang
par un voyageur
최악의 인도네시아 호텔 이었다.
Publié le 14 mai 2024 sur Hotels너무 오래된 호텔이고, 노보텔 팔렘방에서만 묵다가 지겨워서 바꿨는데, 큰실수 였어요. 하수구 시궁창 냄새와 구석구석 너무 더러워요.
냄새때문에 향기 스프레이를 잔뜩 뿌려두는데, 냄새에 섞여서 구역질 납니다.
바퀴벌레는 매일 봤어요..진짜 너무 스트레스 받았습니다.
직원도 모두 친절하고 레스토랑 음식의 경우 주문해 먹는것은 맛있습니다. 조식은 한번 먹고 너무 맛없어서 안먹었어요.
Commentaires de Gestion de l’hôtel
7 juin 2024 par Author, Gestion de l’hôtel
Dear Ms. Eun Ho Choi,
hank you for sharing your honest feedback. We deeply apologize for the issues you encountered during your stay, particularly with the cleanliness and unpleasant smell. This is not the standard we aim for, and we are taking immediate steps to address these concerns with our housekeeping team.
We are pleased to hear that you found our staff friendly and enjoyed the food from our restaurant. Your comments about breakfast are also noted, and we will work on improving it. We appreciate your patience and hope you will give us another chance to provide you with a better experience in the future.
I understand that your overall experience was marred by these issue. Should you decide to give us another opportunity, I would be personally involved in overseeing your stay to ensure that your experience is nothing short of excellent. I would be more than happy to personally assist you with any future reservations or special requests.
We appreciate your feedback as it helps us to improve and provide a better experience for our guests. Your satisfaction is our priority and we remain committed to regaining your trust.
Best Regards,
Vivi Belliasari
General Manager
par un voyageur
Publié le 15 sept. 2022 sur Hotels
par un voyageur
Publié le 11 juin 2022 sur Hotels
par un voyageur
Publié le 19 févr. 2022 sur Hotels
par un voyageur
Reasonable stay, reasonable comfort.
Publié le 15 janv. 2022 sur HotelsHelp staff, a bit slow for early breakfast, but friendly and helpful. location near to shopping center was useful, but off major roads, so fairly quiet. Also the local mosque call to prayers at 4:15 was very quiet and could not be heard if the low background hum Air Con was used in the room. Furnishings a little tired but comfortable bed. Shower was over the bath and water went outside of curtain, Very hard to shower in a more controlled fashion. Rooms were large, hotel seems to attract families at weekends as kids stay for free. Walkable to my work location in M Hoesin Hospital.
par un voyageur
Publié le 14 sept. 2021 sur Hotels
