Ratings based on 22 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
All is great but the street racers
Posted May 3, 2021 on HotelsAll is wonderful, the staffs, the hotel condition with all the amenities but too bad the street racers outside the hotel is unbearable, I stayed for 2 nights and everynight right around 10 pm the motorcycle street racers with the muffler loud noise driving you insane and had to cal the front desk to call police to stop them.
Comment from Hotel Management
May 5, 2021 by Suambara, Hotel Management
Dear Erik,
Thank you for writing review after your stay with us at Hotel Santika Premiere Bandara Palembang and we are happy to hear that you enjoyed most aspect of your stay.
We are sad to know that you stay was disturbed by the noise from the illegal street racing, we work very closely with the local police to report these types of complaint immediately and we did, however this truly does not reflect the service we offer.
We hope you serve you better in the future.
Kind regards,
Ida Bagus Gede Suambara
General Manager
by A traveller
Posted Aug. 22, 2020 on Hotels
Comment from Hotel Management
Aug. 24, 2020 by Suambara, Hotel Management
Dear Thea,
Thank you for the beautiful picture shared in this forum and I shall take you had a very pleasant stay.
Looking forward to welcoming back soon.
Cheers,
Ida Bagus Gede Suambara
General Manager
by A traveller
Excellent hotel - 10minutes from the airport
Posted Feb. 19, 2020 on HotelsVast luxury hotel just 10 minutes from Palembang international airport.
The airport offers free transfers to the city centre and to the airport.
Excellent pool facilities, restaurants and large spacious rooms.
by A traveller
Posted Feb. 18, 2019 on Expedia
by A traveller from Kuala Lumpur
Posted Feb. 8, 2019 on Expedia
Very close to the airport. There is a free shuttle service every 30 minutes from the hotel. Room was big and clean. Breakfast buffet had a wide variety. Restaurant overlooks a lake and there is a jogging track around it.
by A traveller from shah alam, my
Posted Dec. 10, 2018 on Expedia
The hotel is brand new and looking quite nice BUT it does not have enough guests (or not that many) thus is manned by a skeleton crew. The only food available at the restaurant for dinner is the room service menu (and some are not even stocked).
Being as skeleton crew, the service is slow and most do not speak English.
I stayed with pleasure in Santika hotels in JAKARTA but for this one, this was an overall bad experience. the only redeeming point is its proximity to the airport.
by A traveller
Posted Sep. 21, 2018 on Hotels
Nice hotel
by A traveller
Weekend getaway
Posted Sep. 11, 2018 on HotelsNice hotel for weekend getaway
by A traveller
A relaxing and pleasant stay!!!
Posted Aug. 31, 2018 on Hotelsby A traveller
Very Good
Posted Aug. 27, 2018 on HotelsEverything seems to be perfect.
Comment from Hotel Management
Aug. 30, 2018 by Bobby, Hotel Management
Thank you for choosing our hotel as your stay destination.
