Note fondée sur 49 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Prabu, Gestion de l’hôtel
Dear AlexanderWarmest Greetings from Novotel Palembang Hotel & ResidenceWe very much appreciate your rating regarding your stay at the Novotel Palembang Hotel & Residence. It is always a pleasure to receive positive feedback. if you wish,please provide further information regarding you rating, by contacting us by email : fom@novotel palembang.com.Once again, thank you very much for your valuable feedback gift. Hopefully we can improve your experience and the rest of your next stay with us will be a pleasant one and look forward to welcoming you back in the near future. PraburizalFront Office Manager
par un voyageur
Publié le 23 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par Praburizal, Gestion de l’hôtel
Dear Chong BengWarmest Greetings from Novotel Palembang Hotel & ResidenceThank you so much for give us a good rating, we will share with our team. I am sure that your rating will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our servicesLooking forward to welcoming you back at Novotel Palembang.Sincerely,PraburizalFront Office Manager
par un voyageur
Publié le 15 juin 2022 sur Expedia
I was able to relax and forget about work. It was great
Commentaires de Gestion de l’hôtel
28 juill. 2022 par Herman, Gestion de l’hôtel
Dear Mr. John,
Thank for staying with us, we are glad you enjoy your stayed with us. Your review have been share with our teams. We are delighted to welcome you back at Novotel Palembang. #staysafe
Cheers,
Herman Wijaya
General Manager
par un voyageur
Happy
Publié le 10 janv. 2021 sur HotelsSatisfied
Commentaires de Gestion de l’hôtel
11 janv. 2021 par Yoesi Bagus Taruna, Gestion de l’hôtel
Dear Dimaz,
Warmest Greetings from Novotel Palembang Hotel & Residence
We sincerely appreciate you taking a time to share your grateful experience at Novotel Palembang Hotel & Residence, the whole team is delighted to hear that you really enjoyed your stay with us.
Once again thank you for your kind review and we all look forward to welcoming you back to Novotel Hotel & Residence on your next visit to the city.
Kindest regards,
Yoesi Bagus Taruna
General Manager
par un voyageur
Great start for the year!
Publié le 10 janv. 2021 sur HotelsWe enjoyed our stay!
Commentaires de Gestion de l’hôtel
11 janv. 2021 par Yoesi Bagus Taruna, Gestion de l’hôtel
Dear Dimaz,
Warmest Greetings from Novotel Palembang Hotel & Residence
Thank you for sharing your review during your recent stay with us, the whole team is delighted to hear that you really enjoyed your stay with us.
We all look forward to welcoming you back at Novotel Palembang Hotel & Residence on your next trip to this city.
Sincerely,
Yoesi Bagus Taruna
General Manager
par un voyageur
Publié le 12 janv. 2020 sur Expedia
Great place, nice vibes. Just not too well maintained
Commentaires de Gestion de l’hôtel
4 mars 2020 par Yoesi Bagus Taruna, Gestion de l’hôtel
Dear Sir/Madam,
Warmest Greetings from Novotel Palembang Hotel & Residence
Thank you for sharing your review during your recent stay with us, the whole team is delighted to hear that you really enjoyed your stay with us also thank you for your comments regarding hotel maintenance. Your comment has been shared to the entire team and we have taken some necessary actions for further rectification.
Again our sincere apologies for these shortcomings and hope that you will not put us in permanent disfavour as we all look forward to welcoming you back to Novotel Palembang Hotel & Residence.
Kindest regards,
Yoesi Bagus Taruna
General Manager
par un voyageur
All good.
Publié le 18 nov. 2019 sur HotelsLobby and room condition was perfect.
Good fitness center and out side swimming pool.
Service was very good as well and receptionist do speak Korean. All good!
Commentaires de Gestion de l’hôtel
2 août 2022 par General Manager, Gestion de l’hôtel
Warmest greeting from Novotel Palembang Hotel & Residence,
Thank you for your review of Novotel Palembang Hotel & Residence. We are delighted that you enjoyed your stay with us and felt safe while stayed with us . We hope you will return in the future so you can repeat your amazing visit.
Sincerely,
Herman Wijaya
par un voyageur
Publié le 23 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
25 oct. 2019 par Yoesi Bagus Taruna, Gestion de l’hôtel
Dear Bapak/Ibu,
Salam hangat dari Novotel Palembang Hotel & Residence
Terima kasih atas waktu yang Anda luangkan untuk memberikan penilaian kepada kami.
Kami nantikan saran dan masukan yang akan Anda berikan kepada kami.
Salam,
Yoesi Bagus Taruna
General Manager
par un voyageur
Publié le 16 oct. 2019 sur Expedia
침대와 베개가 아주 편리하였습니다. 또한 야외수영장시설도 아주 좋았습니다. 호텔 조식도 아주 좋았습니다. 단, 옷장 전등이 꺼지지 않습니다. 그래서 밤에 소등되지 않아서 곤란했습니다. 전기시설정비를 바랍니다.
Commentaires de Gestion de l’hôtel
18 oct. 2019 par Yoesi Bagus Taruna, Gestion de l’hôtel
Dear Valued Guest,
Warmest Greetings from Novotel Palembang Hotel & Residence
Thank you for taking the time to complete this review during your recent stay with us. It is with regret I noted the inconveniences you experienced relating to the unfunctional lights on the closet while you're trying to take a good rest in the room. I have communicated these issues to the team for further rectification.
Again, thank you for your review and we all look forward to welcoming you back to Novotel Palembang Hotel & residence on your next visit to city.
Kindest regards,
Yoesi Bagus Taruna
par un voyageur
Publié le 16 sept. 2019 sur Hotels
Amazing travel
