Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
4,2 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mars 2019 sur Hotels
Not so good. The air-con was not cold from 1st day. Wardrobe sliding door difficult to open. Soap dispenser faulty. However, the staff were excellent especially during breakfast.
Commentaires de Gestion de l’hôtel
8 mars 2019 par Hasbulah, Gestion de l’hôtel
Dear Mr. Ramlan,
Thank you very much for taking time to share your constructive feedback during stayed in our hotel. We do apologize with the unsatisfaction experienced that happened to you. This is certainly not the way we served our guests and we would improve this service accordingly. We do hope to have the opportunity to welcome you back on your next trip to Palembang.
My personal best regards,
Hasbulah
Asst. Front Office Manager
par un voyageur
Publié le 30 août 2018 sur Hotels
호텔 직원들 친절하고 깔끔하고 가격도 합리적이었음. 정말 만족한 호텔
par un voyageur
Stay far away
Publié le 16 mars 2018 sur ExpediaOnly positive thing I can thinking is the friendly staff.
The rest is all negative, from the room condition to the Internet not working properly to lipstick and coffee stains on the mugs etc
par Ramlan
Value for money
Publié le 19 juill. 2017 sur HotelsValue for money. Good, very friendly service. Good breakfast spread. Now booking Peninsula again for September trip.
par un voyageur de cukup strategis dekat dengan kantor dan bandara
kurang untuk hotel kelas bintang 4
Publié le 15 nov. 2016 sur Hotelskamar cukup bersih, utk breakfast kurang variatif, petugas cukup akomodatif atas keluhan tamu.
Commentaires de Gestion de l’hôtel
18 nov. 2016 par General Manager, Gestion de l’hôtel
Dear Bapak / Ibu ,
Terima kasih telah meluangkan waktu untuk berbagi pengalamaan anda selama menginap di Sintesa Peninsula Hotel Palembang , kami akan terus berusaha memberikan peyanan terbaik kami kepada tamu tamu kami , sehingga tamu tamu kami merasa nyaman tingal bersama kami
Terima kasih
Salam...
