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The Alts Hotel

4.0 star property
4-star Mediterranean hotel near Palembang Golf Club

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Photo gallery for The Alts Hotel

Outdoor pool
Premium bedding, minibar, in-room safe, desk
Sundeck
Junior Suite
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Parking included

Explore the area

Map
Jl. Rajawali No. 8, Ilir Timur, Palembang, South Sumatra, 30113
  • Palembang Golf Club
    ‪2 min drive‬
  • Ampera Bridge
    ‪3 min drive‬
  • Palembang Indah Mall
    ‪4 min drive‬
  • Palembang (PLM-Sultan Mahmud Badaruddin II)
    ‪30 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 52.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cabana with Balcony

Deluxe Cabana with Balcony

Deluxe Cabana with Balcony

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Premiere

Premium bedding, minibar, in-room safe, desk

Deluxe Premiere

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Palembang

Central Palembang getaway .You'll find Palembang Golf Club and Palembang Indah Mall within 2 miles (3 km) of this hotel. Ampera Bridge and Great Mosque of Palembang are also within 3 miles (5 km).

What's nearby

  • Palembang Golf Club - 2 min drive - 1.9 km
  • Ampera Bridge - 3 min drive - 3.0 km
  • Great Mosque of Palembang - 3 min drive - 3.1 km
  • Palembang Indah Mall - 4 min drive - 4.0 km
  • Palembang Square Mall - 4 min drive - 4.7 km

Getting around

  • Garuda Dempo LRT Station - 5 min drive
  • Cinde LRT Station - 11 min drive
  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 30 min drive

Restaurants

  • ‪Sushi So - ‬2 min walk
  • ‪Pempek Candy Rajawali - ‬1 min walk
  • ‪Kopitiam - ‬5 min walk
  • ‪Bebek Goreng "Harissa" & Soto Madura "Wawan - ‬2 min walk
  • ‪Mie Jawa Syahri - ‬7 min walk

About this property

The Alts Hotel

4-star Mediterranean hotel near Palembang Golf Club
A winery is on site. The Alts Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and 5 meeting rooms are available. Event space at this hotel measures 1055 square feet (98 square meters) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the business-friendly The Alts Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Palembang hotel.

  • 1 building
  • 207 guestrooms or units
  • 11 levels
  • 1055 sq ft of conference space
  • 98 sq m of conference space
  • Built in 2009
  • Winery on site
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Alts Hotel offers 207 accommodations with minibars and safes. Accommodations are furnished with sofa beds and desks. Beds feature premium bedding. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Altitude SPA has 2 treatment rooms. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, Indonesian

Similar properties

Exterior

BATIQA Hotel Palembang

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 25 reviews
The price is CA $46
CA $56 total
includes taxes & fees
May 4 - May 5
BATIQA Hotel Palembang

Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 211,750 for adults and IDR 105,875 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • Winery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
Connecting rooms may be available on request; a fee of IDR 150,000 per night applies and will be collected at check-in.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 211750 for adults and IDR 105875 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pool access available from 7:00 AM to noon.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Zuri Palembang
Grand Zuri Palembang Hotel
Grand Zuri Palembang Hotel Palembang
The Alts Hotel Hotel

The Alts Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 43 reviews
Rating 8 - Good. 22 out of 43 reviews
Rating 6 - Okay. 6 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Christophe

Disliked: Cleanliness, staff & service
The hotel staff habe made claims the credit card machines have issues and have taken my card and made numerous transactions. The hotel is dubious. Tourists should beware. My bank has been notified
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible breakfast arrangement time. All foods were not served properly.
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Malvin

Liked: Cleanliness, property conditions & facilities, room comfort
Cheap cozy room with so-so service
Check-in was slow, hotel was hot, breakfast staff weren't attentive, but room is nice and cozy, so overall it was ok considering the low price.
Stayed 1 night in Nov 2019

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Leo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
previously not sure to book this hotel because previous review give bad experience due to construction at night. however during my stay there was no constructions works at night, so we had good sleep. I think the management give attention to guest suggestions. The only thing i don't like is the shower, sometimes it isn't warm.
Stayed 2 nights in Sep 2018

8/10 Good

Tjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Daniel, Kl

Liked: Cleanliness, staff & service, room comfort
Clean hotel, good staff but the hotel was renovating some areas, therefore spa, swimming pool and other amenities were closed
Stayed 3 nights in Jul 2018

8/10 Good

joseph, Jakarta

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Under Renovation
When I checked in, I found the hotel was very noisy caused the renovation activities, and I asked to the front desk official at what time the activity will be stopped in the evening, I got the answere...till night, so I called the support team of the Expedia about the matter, and ask for move to other hotel if the renovation activity could not end at 9-10 pm. I told the staff who was incharge, that I will ask for moving to other hotel IF the activity could not end at 9-10, and They agree to end the noisy activity at 9pm. I appreciate the hotel to end the noisy work at 9pm, and I cancel my intention to move to other hotel. Thank you for mutual understanding
Stayed 3 nights in Apr 2018

8/10 Good

Chon Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Enjoyed my stay at the Grand Zuri. Check-in was efficient, staff were polite, room was very clean & comfortable, with a delicious buffet breakfast thrown in. A little far from the city central area. Not ideal for travelers who do not have their own transport
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantasy get away
Wonderfully helpful staff
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveller

No sandal in room
Stayed 5 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything I wanted to do.
I was in Palembang to research my fathers time as a Japanese POW. This was not easy as no one rememberes anything about that time. As an English speaker it was very difficult to make people understand what I was trying to do. The hotel staff tried their best.
Stayed 3 nights in Jul 2017

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Clean Hotel
A very nice and new hotel. I believe it's around 2 years old. Service is nice and deserve a 4 stars.

8/10 Good

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Perfect of Service
Another great hotel & service in Palembang..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location
We were not able to sleep all due to itchiness. Not sure how often the bed sheets were changed (?). We did not have adequate toilet paper in the room. However the staff were helpful enough to supply us with more toilet papers.

6/10 Okay

cindy

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Alexander Thomas, Jakarta.indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new with neighbour is many kopitiam and pempek. The breakfast with local food.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Philip, Hong Kong

Palembang Hotel
Good location for some night time restaurants and bars. My floor was hot - don't know if corridor aircon was working, Thankfully room aircon was sufficient to cool bedroom down.

10/10 Excellent

jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort