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Astoria Palace Hotel

4.0 star property
4-star hotel near Palermo Harbour

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Photo gallery for Astoria Palace Hotel

Front of property
Junior Suite, 1 Double or 2 Single Beds | Living area
Sundeck
Superior Triple Room, Multiple Beds
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
Via Montepellegrino 62, Palermo, PA, 30142
  • Palermo Harbour
    ‪18 min walk‬
  • Politeama Garibaldi Theater
    ‪2 min drive‬
  • Teatro Massimo
    ‪4 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪23 min drive‬

Room options

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

View from room

Standard Double Room, 1 Double Bed

  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Multiple Beds

Premium bedding, minibar, in-room safe, desk

Triple Room, Multiple Beds

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Triple Room, Multiple Beds

Superior Triple Room, Multiple Beds

Superior Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio Suite

Studio Suite | View from room

Studio Suite

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Double or 2 Single Beds

Junior Suite, 1 Double or 2 Single Beds | Living area

Junior Suite, 1 Double or 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the area

Palermo

Monte Pellegrino stay.Your stay at this Monte Pellegrino hotel places you within 2 miles (3 km) of Palermo Harbour and English Garden. Villa Zito and Pupi Enzo Mancuso Theater are also within 2 miles (3 km).

What's nearby

  • Palermo Harbour - 18 min walk - 1.6 km
  • Politeama Garibaldi Theater - 2 min drive - 2.4 km
  • Via Roma - 2 min drive - 1.9 km
  • Teatro Massimo - 4 min drive - 3.7 km
  • Palermo Cathedral - 5 min drive - 3.9 km

Getting around

  • Giachery Station - 5 min walk
  • Palermo Notarbartolo Station - 7 min drive
  • Punta Raisi Airport (PMO) - 23 min drive

Restaurants

  • ‪Mili Sushi - ‬10 min walk
  • ‪Pizzeria Niagara - ‬4 min walk
  • ‪Esedra - ‬5 min walk
  • ‪Belle Epoque SRL - ‬8 min walk
  • ‪Crazy Pizza - ‬10 min walk

About this property

Astoria Palace Hotel

4-star hotel near Palermo Harbour
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Astoria Palace Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Palermo hotel.

  • 326 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Meeting rooms
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Astoria Palace Hotel offers 326 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 8 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
The property’s ATM/banking is closed December-February.
The full cost of stay is due at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

Property Registration Number IT082053A1PT8JLVAJ

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Astoria Hotel Palace
Astoria Palace
Astoria Palace Hotel
Astoria Palace Hotel Palermo
Astoria Palace Palermo
Hotel Astoria Palace
Hotel Palace Astoria
Palace Astoria
Astoria Palace Hotel Palermo, Sicily
Astoria Palace Hotel Palermo Sicily
Astoria Palace Hotel Hotel
Astoria Palace Hotel Palermo
Astoria Palace Hotel Hotel Palermo

Astoria Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 242 out of 1000 reviews
Rating 8 - Good. 360 out of 1000 reviews
Rating 6 - Okay. 222 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 71 out of 1000 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Danilo

Maybe a 4 stars in the 80s
Stayed 1 night in Dec 2024

6/10 Okay

Magar

Disliked: Staff & service, property conditions & facilities
Staff not very friendly, not a convenient location and no English on the television. Breakfast was generous.
Stayed 5 nights in Oct 2024

2/10 Terrible

Novi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible. It was dirty and there were stains on the bed sheets. The staff was off-Standish when I asked for an earlier check in. I left in 6 hours and booked a new hotel. Don’t go.
Stayed 2 nights in Oct 2024

4/10 Poor

Sinna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing grate about this property, reception is very bad, dinning is very limited and dinning manger is very rude. It appears they make business from cruse ship crowd than other client.Surrounding area is rundown and the property facility is not up to the mark as they advertise on their website. Generally not a place I would recommend for pleasant holiday.
Stayed 7 nights in Oct 2024

6/10 Okay

Giorgio

Travelled with family
Stayed 3 nights in Sep 2024

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Aircondioner failed and bath tub leaking
Stayed 5 nights in Oct 2024

2/10 Terrible

Benjamin

Disliked: Staff & service, property conditions & facilities
Horrendous all around . Showers have worst water pressure I have ever come across
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Stayed 3 nights in Sep 2024

8/10 Good

Carol

Stayed 1 night in Sep 2024

4/10 Poor

Vanessa P

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was not a good choice, surroundings not pretty, staff not nice nor welcoming, room was not properly cleaned, so nothing that would make us come back.
Stayed 1 night in Sep 2024

8/10 Good

Meileen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
la propiedad es antigua pero te tratan muy bien cualquier problema ellos tratan
Stayed 9 nights in Aug 2024

6/10 Okay

Rose

Travelled with family
Disliked: Amenities
A
Stayed 1 night in Aug 2024

6/10 Okay

Berat

Stayed 8 nights in Jul 2024

6/10 Okay

Edmund

Stayed 2 nights in Jul 2024

8/10 Good

Colin, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro tip: use the service elevators on the way down. They’re located in the stairway entrance, go to floor “0” then turn right to hallway. Going up the main elevators are fine, but going down you’ll wait forever. This just saved you 30-45 minutes each day. You’re welcome.
Stayed 4 nights in Jul 2024

10/10 Excellent

Carolina

Stayed 2 nights in Jul 2024

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not be returning to this one
AC in room did not work! Expensive bar! No breakfast included! Uncomfortable bed and old bathroom
Stayed 1 night in Jun 2024

6/10 Okay

Joseph

Disliked: Property conditions & facilities
Great location but that’s all!
Location was excellent! The room was old and uncomfortable. The bar was extremely overpriced! A double espresso for 4 euro that is more expensive than Starbucks! Gin and tonic for 16 Euro! At most bars in Palermo you pay less than half these prices! They definitely take advantage of the convenience factor!
Stayed 1 night in Jun 2024

4/10 Poor

Nicolas

Stayed 3 nights in Jun 2024

2/10 Terrible

Sherrita

Disliked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Small room with no frills, but perfect for a one-night stay. Accommodating and friendly staff, good price and the hotel was in fine condition.
Stayed 1 night in Jun 2024

4/10 Poor

john

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t! Poorly situated near a fruit and veg wholesale market. Bus link to city centre infrequent and unreliable, last bus 21:25. Hotel staff unfriendly and surly. Accommodation Spartan and dated. Breakfast awful, limited and poor quality. Hotel overrun by unruly adolescent fellow guests.
Stayed 4 nights in May 2024

2/10 Terrible

Anna

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's glory years are behind it. It needs a really good refurbishment. Unpleasant service except one lady in the receptuon area and cleaning staff on the sixth floor. We had unworking shower on 9th floor but after conversation with reception the room has been changed for 6th floor. Poor breakfast. Small selection. Dirty tablecloths and sticky appliances. Very slow service. Not very interested in guests and what is going on in the room. I don’t recommend this hotel at all.
Stayed 4 nights in May 2024

4/10 Poor

Sarah

Travelled with group
Disliked: Amenities, property conditions & facilities
Staff were mostly pleasant although not hugely helpful. The bar and reception area are nice. The room was clean and the hairdryer in the bathroom was good. Pictures of a standard room on Expedia are actually of a superior room (we were told when we shared them with reception staff) so the rooms are dated with few amenities - certainly no kettle for example. We were told we could have hot water for drinks whenever but this actually meant at breakfast service when the urn was either tepid or empty. The hotel is a long way from the sights of Palermo and the 107 bus unreliable. It's a long walk through a run down neighbourhood (don't do it alone) or a 20 euro taxi ride from the centre. Don't stay here unless you have your own transport. Splash out on something nicer nearer the centre.
Stayed 5 nights in Apr 2024