Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mai 2022 sur Hotels
par un voyageur
Publié le 19 oct. 2024 sur Expedia
The location was great. The shower did not drain. We agreed to meet at 3:30 over the phone and then no one showed up until 4:15. Massimo was very helpful with troubleshooting and recommendations but did not know about the meeting time.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Wonderful Italy Team, Gestion de l’hôtel
Thank you for your feedback, Ariana. We're glad you enjoyed the location of our apartment.We apologize for the inconvenience caused by the shower drainage issue and the delay in meeting you at the check-in time. We've already taken steps to address the shower drainage problem, and we'll review our communication processes to ensure that such issues don't occur again.We take our guest reviews very seriously and are committed to continuously improving our service, so we hope to host you again in order to make you change your mind about us. The Wonderful Italy Team
par un voyageur
Publié le 5 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Wonderful Italy Team, Gestion de l’hôtel
Grazie mille per il feedback, Maria! Siamo felici che vi siate trovati bene e ci auguriamo di riavervi presto ospiti nei nostri appartamenti. Il Team di Wonderful Italy
