Note fondée sur 134 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 avr. 2023 sur Hotels
Vraiment très bien situé. Très belles prestations et service parfait.
Commentaires de Gestion de l’hôtel
16 avr. 2023 par palazzosovrana, Gestion de l’hôtel
Grazie a voi per aver scelto Palazzo Sovrana.
par un voyageur
Excellent séjour
Publié le 28 juill. 2022 sur HotelsUne très belle chambre, très claire, avec des petits balcons juste devant le théâtre, donc parfaitement situé. On a des coupons pour prendre le petit déjeuner dans le super café devant, en terrasse devant le théâtre. Juste parfait
Commentaires de Gestion de l’hôtel
29 juill. 2022 par Filippo, Gestion de l’hôtel
grazie per la recensione
par un voyageur
Publié le 26 févr. 2022 sur Expedia
Excellent, bien placé
par un voyageur
Publié le 2 août 2021 sur Hotels
par un voyageur
Publié le 30 sept. 2024 sur Hotels
There’s no lobby, and the staff isn’t on site unless you’re checking in.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Palazzo Sovrana, Gestion de l’hôtel
Good morning Dear Guest,as already specified in the detailed information provided days before your check in, Palazzo Sovrana doesn't have a reception 24h because we are not an hotel but serviced luxury apartments. After that, we hope you had a great time and had a great stay. Best regards
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The room was outstanding. Roomy, well furnished, and comfortable. The building is directly across from the Opera House and close to many food options and local attractions. Make sure that you close the shutters at night because the square in front of the Opera House attracts a lot of people late into the evening. The free breakfast across the street at the excellent cafe was a bonus.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Palazzo Sovrana, Gestion de l’hôtel
Thank you for choosing us!
par un voyageur
Pretty disappointed
Publié le 24 sept. 2024 sur HotelsOur stay was on the tail end of a 21 day motorcycle trip so we were EXTREMELY upset and disappointed to find out that the laundry facilities that were listed as an amenity did not exist. We had 2 weeks of clothes to launder and nothing clean. After finding a laundromat and doing the washing there, we finished up just in time for the cory to shut down for siesta. So we basically missed out on seeing the city Our 1 day in the city was wasted because of a false.
we tried to use the in room hot tub, but there wasn't sufficient water flow from the taps to fill it
We also found the communication from the hotel to be inconsistent because as it turns out, it isn't a full service hotel. This became a bigger problem when we ran out of toilet paper in the room after 9pm, and no one was around to drop off refills.
A note- the breakfast vouchers they gave us for breakfast did not cover the cost of an actual meal and a coffee. Also the photos show a balcony staged with a table fore two in reality it was only big enough for two pigeons, NO table would fit there. if you book a room facing the theatre, the street lights are at window level and don't turn off at night. Pretty dissatisfied.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Palazzo Sovrana, Gestion de l’hôtel
Good morning Dear Guest, we are really sorry for what we are reading. As for the laundry, since Palazzo Sovrana is not a hotel but luxury serviced apartments, we don't have one inside but we have several addresses to provide to our customers to wash their clothes, and they have been sent. Very strange that you were unable to fill the tub, it has never happened, perhaps you should have waited a few more minutes to fill it properly (?). We have always clarified, especially during WhatsApp communication, that Palazzo Sovrana is not a hotel, so it doesn't have a 24-hour reception but we are always reachable on the telephone number we provide to all our guests. Palazzo Sovrana offers vouchers for breakfast, which is a gift from the property as it is not paid separately, the vouchers that our guests show to the bar staff allow them to have a menu that includes various products, from sweet to savory , from typical to not and above all we do not give a limit of things to take to our guests. All the small apartments in Palazzo Sovrana do not have a terrace but balconies facing the theatre, which are very suggestive. As explained during check in by our dedicated concierge, given that the apartments overlook the main square of Palermo it is advisable to close the shutters at night to avoid being woken up by the light. After that, we are very sorry that you did not enjoy your stay, we look forward to seeing you for your next stay, hope of being able to meet your expectations!Best Regards.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Understand that this is not a hotel. They are service apartments. There is no parki g AT hotel. It is a few blocks away and initially hard to find. After a long flught and treacherous driving in from the airport it was frusturating not to be able to find the place. It is immediately behind the Sephora. Need to make an appointment to check in and there is a fee after 7 pm. Very private and right in the center of things. Friendly staff
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Palazzo Sovrana, Gestion de l’hôtel
Thank you for choosing us!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
A fabulous place to stay right in the centre of town. Filippo was a great host and made sure everything was right for us during our 2 night stay.
Highly recommended!
We got a from the airport but got the train back which was inexpensive but slightly longer than the taxi! The property was an easy flat, pedestrianised walk away - around 20 mins.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Palazzo Sovrana, Gestion de l’hôtel
Thank you for choosing us!
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Palazzo Sovrana in Palermo was our favourite place to stay in all of Sicily. We were given a beautiful, spacious and well appointed apartment with a stunning view of Teatro Massimo. Couldn’t ask for a better location. Great bed, great bathroom and great kitchen. Lots of nice art everywhere. Top quality, luxurious furnishings. Surprisingly quiet with the double glazed glass doors shut at night, despite the extremely busy and popular area. Parking lot not too far away (25 euro per night). Excellent restaurant Doba on the top floor with a brilliant five course degustation menu of modern Sicilian cuisine (the chef was an absolute delight to meet). While this is a serviced apartment rather than a traditional hotel, we couldn’t recommend it highly enough and would love to come back one day to hang out in Palermo.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Palazzo Sovrana, Gestion de l’hôtel
Thank you for choosing us!
