Note fondée sur 273 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Hotels
Our stay was fine. Our frustration came on the second morning when our room key would not work. After a trip back to the front office for a fesh key it too would not work. Another trip back to the office. The manager followed to the room but was also unable to open the door. She opened it manually. The many attempts was frustrsting on a Sunday morning.
Commentaires de Gestion de l’hôtel
16 août 2024 par M, Gestion de l’hôtel
Dear Guest,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. However, we apologize for the inconvenience caused due to the key card issue, we will rectify this promptly. We will ensure your future stays are more pleasant. Sincerely,Management Team
par un voyageur de Fairfield
Publié le 14 août 2024 sur Expedia
Everything looks great
Commentaires de Gestion de l’hôtel
16 août 2024 par M, Gestion de l’hôtel
Dear Desmond,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
par un voyageur
Publié le 27 juill. 2024 sur Expedia
The floors were dirty, red clay on floors. Toilet had urine stains. Sheets had foot prints on them, dirty. Men hanging outside drinking at 4:30 pm, tailgating.
Commentaires de Gestion de l’hôtel
2 août 2024 par M, Gestion de l’hôtel
Dear Marco,We are genuinely sorry to hear that the cleanliness of our hotel did not meet your expectations. We have already shared your comments with our housekeeping team and are conducting a thorough review to address the specific issues you mentioned. We wish to see you soon for a better stay.Sincerely,Management Team
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par M, Gestion de l’hôtel
Dear Kevin,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
par un voyageur
Publié le 25 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 juill. 2024 par M, Gestion de l’hôtel
Dear Marjory,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
par un voyageur
Publié le 10 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 juin 2024 par M, Gestion de l’hôtel
Dear Rocio,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Sincerely,Management Team
par un voyageur de Fairfield
Publié le 9 juin 2024 sur Expedia
Good afternoon
Commentaires de Gestion de l’hôtel
14 juin 2024 par M, Gestion de l’hôtel
Dear Desmond,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
par un voyageur
Publié le 8 juin 2024 sur Expedia
This room was nice clean some times is dirty no smoking don't stay in this rooms is bad dirty
Commentaires de Gestion de l’hôtel
14 juin 2024 par M, Gestion de l’hôtel
Dear Rocio,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
par un voyageur
Publié le 28 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 mai 2024 par M, Gestion de l’hôtel
Dear Maria,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
par un voyageur
Publié le 26 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 mai 2024 par M, Gestion de l’hôtel
Dear Maria,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
