Note fondée sur 909 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
New hotel, excellent service and facilities
Publié le 6 janv. 2020 sur HotelsNew hotel. Excellent service, location and facilities.
Commentaires de Gestion de l’hôtel
8 janv. 2020 par Diana P., Gestion de l’hôtel
Dear Frederic,
Thank you for a fabulous 10 out of 10 score and kind review mentioning just how excellent our service, location and facilities are! We're glad you like our new, renovated property!
par un voyageur
Pas mal de nuisances
Publié le 1 oct. 2019 sur HotelsHôtel en travaux donc des nuisances. Le petit déjeuner mériterait d’être plus complet...
Commentaires de Gestion de l’hôtel
2 oct. 2019 par Diana P., Gestion de l’hôtel
Chère Anonymous,
Nous sommes désolés d'apprendre que votre expérience dans notre hôtel primé n'a pas répondu à vos attentes. C'est également dommage que vous n'ayez pas apprécié notre petit-déjeuner buffet chaud gratuit. Tout notre personnel fait de son mieux pour mener à bien le processus de rénovation sans perturber nos précieux clients tels que vous! C'est pourquoi nous avons établi des horaires de bruit stricts de 10 h à 18 h avec l'intention de ne causer aucun inconvénient. Nous comprenons que ce processus n’est pas agréable, mais nous demandons la patience et la compréhension de chacun alors que nous essayons d’améliorer et de mettre à jour notre propriété afin de garantir la meilleure qualité de séjour que nos clients méritent! Je vous remercie.
par un voyageur
A fee for a baby... really?!
Publié le 10 mai 2018 sur HotelsSo frustrating, to get back home, take a look at our bank statement and find out that we got charge an extra 30$ cad for our baby who's less than 2 years. We stayed at 5 Holiday Inn's during our trip and it was the only charging that kind of fee. Not impressed.
par un voyageur de ATLANTIC BEACH
Publié le 6 déc. 2024
Pet friendly….. thankfull was stranded and they took the stress away beautiful room amazing staff….. very very thankful….. breakfast included ( but nothing to write home about). Overall very pleased!!!sjk
Commentaires de Gestion de l’hôtel
6 déc. 2024 par The Front Desk Team, Gestion de l’hôtel
Dear Stephen,Thank you so much for your kind words! We’re thrilled to hear that our pet-friendly accommodations helped take the stress away during your stay. We’re proud of our amazing team, and we're so glad they made a positive impact on your experience. We also appreciate your feedback. Thanks again for choosing us, and we hope to welcome you and your pet back soon!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Super friendly staff
Great breakfast
Comfy beds
And oh the sheets were so soft!
Oh and the ledge in the shower to put your foot on to shave your legs!!
I thought the hotel was new but was told it had been remodeled years ago
You have a wonderful maintenance crew
I never give a hotel a 10 usually a 9 but this was amazing
I will be back in town next week and had planned to stay at the beach but will be staying here again
Keep up the great work
Commentaires de Gestion de l’hôtel
29 sept. 2024 par The Front Desk Team, Gestion de l’hôtel
Dear Margarita,Thank you so much for your glowing review! We’re thrilled to hear you enjoyed our super friendly staff and the delicious breakfast. It’s fantastic that you found our beds and sheets so comfy; we strive for that cozy touch. We appreciate your kind words about our maintenance crew as well—they truly work hard to keep everything in top shape. We can’t wait to welcome you back next week!
par un voyageur de Saint Paul
Publié le 26 sept. 2024 sur Expedia
PLEASE remove the tree blocking the hotel sign. I drove past the hotel a few times before I finally saw the sign.
Aside from that the hotel is outstanding! The breakfast was bar none.
The sheets were soft as silk.
The remote control should be replaced. It’s very difficult to figure out let alone operate.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par The Front Desk Team, Gestion de l’hôtel
Dear Marisa,Thank you for taking the time to share your experience with us! We’re delighted to hear you found our hotel outstanding, especially our breakfast and soft sheets. We appreciate your feedback regarding the tree blocking the sign and will certainly look into that. Additionally, we’ll assess the remote control issue to ensure a smoother experience for our guests. We hope to welcome you back soon for an even better stay!
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par The Front Desk Team, Gestion de l’hôtel
Dear Michael,Thank you so much for the perfect 10 out of 10 rating! We’re thrilled to know you had such a great experience with us. It’s always our goal to ensure every guest leaves happy, and we’re glad we hit the mark for you. We can’t wait to welcome you back for another exceptional stay!
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par The Front Desk Team, Gestion de l’hôtel
Dear KP,Thank you so much for the fantastic 10 out of 10 score! We're thrilled to hear that you had an exceptional experience with us. It’s always our goal to provide top-notch service and comfort, and we’re delighted that we met your expectations. We can’t wait to welcome you back for another perfect stay!
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Great place for us passing through the area!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par The Front Desk Team, Gestion de l’hôtel
Dear Ellen,Thank you for choosing us during your journey! We’re delighted that our property made for a convenient and comfortable stopover. We hope the rest of your trip went smoothly, and we'd love to have you stay with us again if you're ever passing through in the future!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par The Front Desk Team, Gestion de l’hôtel
Dear Darrell,Thank you for the amazing 5 out of 5 rating! We're overjoyed that you had such a wonderful stay with us. It’s our goal to provide each guest with the best possible experience, and we’re glad we could deliver that for you. We can’t wait to have you back for another perfect visit!
