Note fondée sur 872 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur Expedia
Hôtel à prix modéré avec de belles prestations, chambre spacieuse, literie de qualité, piscine extérieure et spa. Bouteilles d'eau fournies, café et eau aromatisée à discrétion, d'excellents cookies sont proposés au moment du goûter. Un petit déjeuner buffet impressionnant avec sucré et salé.
Un excellent rapport qualité-prix.
Commentaires de Gestion de l’hôtel
17 août 2024 par Shirley Parks, AGM, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. Thank you for the information you shared with us.We look forward to welcoming you back.Kind Regards,
par un voyageur
Séjour très agréable
Publié le 30 juill. 2024 sur HotelsHôtel exceptionnel, la chambre est spacieuse et très propre. Le personnel est très agréable, accueillant et souriant. Le petit déjeuner est copieux.
Commentaires de Gestion de l’hôtel
1 août 2024 par Shirley Parks, AGM, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the future.Kind Regards,
par un voyageur
Publié le 19 juin 2022 sur Expedia
Très bel endroit restaurant italien en face excellent personnel courtois très gros buffet de déjeuner continental excellent
Commentaires de Gestion de l’hôtel
27 juin 2022 par Shirley Parks, Assistant General Manager, Gestion de l’hôtel
Thank you for taking the time to leave us a review! We are glad to know that our hotel and staff met all of your expectations.
Please let us know if you need anything during your future stays with us. Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here!
Kind Regards
par un voyageur de Palm désert
Publié le 26 oct. 2019 sur Expedia
L hôtel est vraiment beau , chambre très spacieuse et un petit déjeuné extra !!
Commentaires de Gestion de l’hôtel
1 nov. 2019 par Cornelia B, Gestion de l’hôtel
Thank you for taking the time to complete our Satisfaction Survey. We appreciate the information you've shared with us and we are glad to know that our hotel and staff met all of your expectations. Please let me know if you need anything during your future stays with us.
Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here.
Cornelia Balmer
General Manager
par un voyageur de velaux
Publié le 25 sept. 2019 sur Expedia
tres propre facile acces calme petit dejeuner varie
Commentaires de Gestion de l’hôtel
13 oct. 2019 par Alex Ramirez, Gestion de l’hôtel
Thank you for taking the time to review us on Expedia. We appreciate the information you've shared with us and we are glad to know that our hotel and staff met all of your expectations. Please let me know if you need anything during your future stays with us.
Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here.
par un voyageur
Publié le 19 août 2019 sur Expedia
Commentaires de Gestion de l’hôtel
25 août 2019 par Cornelia Balmer, Gestion de l’hôtel
Thank you for taking the time to rate us on Hotels.com. We appreciate the rating you've shared with us and we are glad to know that our hotel and staff met all of your expectations. Please let me know if you need anything during your future stays with us. Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here.
par un voyageur
Très bon hôtel
Publié le 1 août 2019 sur HotelsTrès bon hôtel avec personnel accueillant. Bon petit déjeuner
A conseiller
par un voyageur
Publié le 28 août 2024 sur Hotels
The batteries in the thermostat in our room died at 2 am. No air conditioner for the rest of the night in Palm Desert in the summer. Front desk only gave us a $30 credit. Should have been more.
The bathroom floor around the toilet had scraps of toilet paper strewn about. Not acceptable. The bathroom vanity is way to small. Won’t stay there again.
Commentaires de Gestion de l’hôtel
31 août 2024 par Shirley Parks, AGM, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We appreciate the information you've shared with us. I want to personally apologize for the hotel not meeting your expectations. We want our guests to have the best experience possible where every part of their stay is pleasant and comfortable. The specific concerns you addressed in your review are important details for us to take a closer look at and make sure we are doing all that we can possibly do to improve our hotel and our guests' experience. You can be confident that I will personally make sure to do the necessary follow up. I apologize again that we did not meet your expectations.Kind Regards,
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Shirley Parks, AGM, Gestion de l’hôtel
Thank you for taking the time to leave us a review! We are glad to know that our hotel and staff met all of your expectations.Please let us know if you need anything during your future stays with us. Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here!Kind Regards,
par un voyageur
Publié le 25 août 2024 sur Hotels
Everything we needed for a two day stay. Room was comfortable and clean. Staff was outstanding. Friendly and helpful. Convenient distance to Acrisure Arena using ride share and not too far from downtown Palm Springs. Would definitely stay again.
Commentaires de Gestion de l’hôtel
31 août 2024 par Shirley Parks, AGM, Gestion de l’hôtel
Thank you for taking the time to complete our Satisfaction Survey. We appreciate the information you've shared with us and we are glad to know that our hotel and staff met all of your expectations. Please let us know if you need anything during your future stays with us.Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here.Kind Regards,
