Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Assistant Front Desk Manager, Gestion de l’hôtel
Dear Ernie, Thank you for taking the time to leave your kind rating. At JW Marriott Desert Springs Resort & Spa, every detail is thoughtfully curated to ensure you can fully embrace the moment to focus on what matters most. We are pleased to know our efforts resonated with you, and we hope to have the pleasure of serving you again soon.Alexis Hull Assistant Front Desk Manager
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Assistant Front Desk Manager, Gestion de l’hôtel
Dear Gevork, Thank you for the splendid rating! It was a true pleasure to have the opportunity to make your stay memorable, and we hope you left with replenished spirits. We look forward to welcoming you back to the JW Marriott Desert Springs Resort & Spa for another spectacular escape.Alexis Hull Assistant Front Desk Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Assistant Front Desk Manager, Gestion de l’hôtel
Dear Leila, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Alexis Hull Assistant Front Desk Manager
par un voyageur
Weekend getaway
Publié le 15 sept. 2024 sur HotelsOur stay was good. Pros: clean and service was great. Cons: pool was ice cold despite it being hot outside and food was expensive- salad, sandwich and 2 drinks with tip over $100. Not worth it. Fine was fine but nothing great for $100
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Assistant Front Desk Manager, Gestion de l’hôtel
Dear Christine, Thank you for being our guest and writing a generous review. We are delighted that our unparalleled service and surroundings exceeded your expectations and that you particularly loved our stylish array of amenities. It is also wonderful to know you loved your overall stay. We have noted your additional comments and will share them with our team appropriately. We hope that your enriching experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing JW Marriott Desert Springs Resort & Spa.Alexis Hull Assistant Front Desk Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
16 sept. 2024 par Assistant Front Desk Manager, Gestion de l’hôtel
Dear Adam, Thank you for your high rating and for choosing to stay with us. We are delighted to know we could contribute to a moment of tranquility and well-being during your travels. Your satisfaction is our greatest reward. We look forward to welcoming you back to JW Marriott Desert Springs Resort & Spa for another exceptional and revitalizing experience.Alexis Hull Assistant Front Desk Manager
par un voyageur
Publié le 13 sept. 2024 sur Expedia
everyone was kind and rooms were clean
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Assistant Front Desk Manager, Gestion de l’hôtel
Dear Janet, We are thrilled that you noticed our dedication to spotless accommodations. Every aspect is designed to bring focus to mind, body, and spirit so you can focus on what matters most. It is also nice to read that you loved our devoted associates. Thank you for sharing your comments about your stay at JW Marriott Desert Springs Resort & Spa. We look forward to extending you another warm, rejuvenating welcome soon.Alexis Hull Assistant Front Desk Manager
par un voyageur
Publié le 12 sept. 2024 sur Expedia
This resort exceeded my expectations. Especially the service we received everywhere we went was just amazing.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Assistant Front Desk Manager, Gestion de l’hôtel
Dear Abigail, Your thoughtful reflection on your time at JW Marriott Desert Springs Resort & Spa is much appreciated. Our team is deeply committed to delivering an enriching experience, designed to make each guest's stay inspiring and memorable. We will share your compliments with them, serving as a testament to their passion and dedication. Thank you for your gracious review, and we hope to have the pleasure of welcoming you back as our guest soon.Alexis Hull Assistant Front Desk Manager
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Alexis Hull | Assistant Front Desk Manager, Gestion de l’hôtel
Dear Jacko, Thank you for the five-star review. We are glad that your stay was well balanced with enriching experiences around every corner, along with our commitment to providing seamless and intuitive service. Thank you for choosing JW Marriott Desert Springs Resort & Spa; we hope to have the opportunity to accommodate you again soon.Alexis Hull Assistant Front Desk Manager
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Assistant Front Desk Manager, Gestion de l’hôtel
Dear Mila, Thank you for your high rating and for choosing to stay with us. We are delighted to know we could contribute to a moment of tranquility and well-being during your travels. Your satisfaction is our greatest reward. We look forward to welcoming you back to JW Marriott Desert Springs Resort & Spa for another exceptional and revitalizing experience.Alexis Hull Assistant Front Desk Manager
par un voyageur de Chicago
Publié le 11 sept. 2024 sur Expedia
Relaxing atmosphere with a lot of leisure choices
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Assistant Front Desk Manager, Gestion de l’hôtel
Dear Mr. Young, It is wonderful to hear how much you enjoyed your visit to JW Marriott Desert Springs Resort & Spa. We aim to provide a warm and thoughtful atmosphere, and we are glad you felt right at home. We hope you will revisit us for even more enriching experiences.Alexis Hull Assistant Front Desk Manager
