Note fondée sur 880 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mars 2024 sur Expedia
Great location ! A bit expensive when compared to other hotels in this category but overall a good experience and pretty comfortable !
Commentaires de Gestion de l’hôtel
28 mars 2024 par General Manager, Gestion de l’hôtel
Dear Charly, Wow, thank you so much for the great review. We are thrilled to hear you enjoyed your stay. We hope to welcome you back for endless fun in the ZOSO sun soon!Davis GavaldonGeneral Manager
par un voyageur
Publié le 8 janv. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
16 mars 2023 par Guest Service Manager, Gestion de l’hôtel
Thank you for your review and we look forward to seeing you again soon.
par un voyageur
Publié le 13 janv. 2025
I liked everything except that the pool and hot tub don't open until 9AM
Commentaires de Gestion de l’hôtel
14 janv. 2025 par General Manager, Gestion de l’hôtel
Thank you so much for your review. We are thrilled to hear you enjoyed your stay and hope to welcome you back soon!David GavaldonGeneral Manager
par un voyageur de Indio
Publié le 24 déc. 2024
Commentaires de Gestion de l’hôtel
14 janv. 2025 par General Manager, Gestion de l’hôtel
We are happy to hear you enjoyed your stay and thanks for the great review. Thank you we look forward to your return. See you soon.David GavaldonGeneral Manager
par un voyageur
Publié le 21 oct. 2024 sur Expedia
1st time in Palm Springs!
Bad experience in hotel stay, the room next to us had a loud and long argument at 2am yoi could heat screaming, profanity and loud slamming noises. Cops arrived at the scene , this incident kept us up for hours and we had a long flight to catch the next day. Staff didn’t se to do much .
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Front Office Manager Christopher Romero , Gestion de l’hôtel
Hello Lucia,I’m truly sorry to hear about the disturbance during your stay in Palm Springs. I have personally emailed you to apologize and offer a heavily discounted rate for your next visit. Your comfort is important to us, and I hope we can provide you with a much better experience in the future. Thank you for your understanding.
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Average
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Lester- Front Desk Agent Supervisor, Gestion de l’hôtel
Thank you for recently staying with us at the hotel ZOSO. We value each guest, as we know that you have a choice when deciding where to stay while here in Palm Springs on business or pleasure.We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future. We hope to see you again soon.
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Lester- Front Desk Agent Supervisor, Gestion de l’hôtel
Thank you for recently staying with us at the hotel ZOSO. We value each guest, as we know that you have a choice when deciding where to stay while here in Palm Springs on business or pleasure.We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future. We hope to see you again soon.
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Lester- Front Desk Agent Supervisor, Gestion de l’hôtel
Thank you for recently staying with us at the hotel ZOSO. We value each guest, as we know that you have a choice when deciding where to stay while here in Palm Springs on business or pleasure.We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future. We hope to see you again soon.
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Lester- Front Desk Agent Supervisor, Gestion de l’hôtel
Thank you for recently staying with us at the hotel ZOSO. We value each guest, as we know that you have a choice when deciding where to stay while here in Palm Springs on business or pleasure.We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions.Thank you again for your feedback, we truly appreciate knowing about our guest’s experiences so we can celebrate our success and work towards even better service in the future. We hope to see you again soon.
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Wonderful location and friendly staff
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Lester/Front Desk Supervisor, Gestion de l’hôtel
Hello Kathryn , I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.
