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JW Marriott Desert Springs Resort & Spa

4.5 star property
Family-friendly 4.5-star resort near El Paseo Shopping District

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Photo gallery for JW Marriott Desert Springs Resort & Spa

1 bedroom, premium bedding, pillowtop beds, in-room safe
5 outdoor pools, open 8:00 AM to 10:00 PM, cabanas (surcharge)
View from property
View from room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Breakfast available

Explore the area

Map
74-855 Country Club Drive, Palm Desert, CA, 92260
  • Desert Willow Golf Resort
    ‪5 min walk‬
  • El Paseo Shopping District
    ‪5 min drive‬
  • Acrisure Arena
    ‪5 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪33 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Pool View

Executive Suite, 1 Bedroom, Pool View | Living area

Executive Suite, 1 Bedroom, Pool View

  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 Bedroom, Non Smoking, Balcony

Signature Suite, 1 Bedroom, Non Smoking, Balcony

Signature Suite, 1 Bedroom, Non Smoking, Balcony

  • 73 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony

  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony

  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Non Smoking (Balcony, View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Room, 1 King Bed, Non Smoking (Balcony, View)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Room, 1 King Bed with Sofa bed, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom, Pool View

Presidential Suite, 1 Bedroom, Pool View

Presidential Suite, 1 Bedroom, Pool View

  • 111 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony

  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony

  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Vice Presidential Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Vice Presidential Suite, 1 Bedroom

  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (Balcony)

Suite, 1 Bedroom, Pool View (Balcony)

Suite, 1 Bedroom, Pool View (Balcony)

  • 164 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

50-inch LED TV with cable channels, Smart TV, Netflix

Junior Suite, 1 Bedroom, Non Smoking

  • 50 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 47 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony (Hearing Accessible)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

50-inch LED TV with cable channels, Smart TV, Netflix

Junior Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony (Hearing Accessible)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Free WiFi
  • Restaurant
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4.5 out of 5, Wonderful, 2,877 reviews
The price is CA $252
CA $288 total
includes taxes & fees
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About the area

Palm Desert

On lake.You'll be within 3 miles (5 km) of San Jacinto Mountains and 6 miles (10 km) of El Paseo Shopping District with a stay here. Acrisure Arena and Living Desert Zoo and Gardens are also within 6 miles (10 km).
View more Resorts in Palm DesertOpens in a new window

What's nearby

  • Desert Willow Golf Resort - 5 min walk - 0.4 km
  • The Lakes Country Club - 10 min walk - 0.9 km
  • El Paseo Shopping District - 5 min drive - 5.5 km
  • Acrisure Arena - 5 min drive - 5.5 km
  • Marriott's Shadow Ridge Golf Club - 6 min drive - 6.0 km

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs Intl. Airport (PSP) - 33 min drive

Restaurants

  • ‪Sherman's Deli & Bakery - ‬4 min drive
  • ‪Carl's Jr. - ‬3 min drive
  • ‪Goody's Cafe - ‬4 min drive
  • ‪CJ's Diner - ‬4 min drive
  • ‪Lunch Box - ‬4 min drive

About this property

JW Marriott Desert Springs Resort & Spa

Family-friendly 4.5-star resort near El Paseo Shopping District
As a guest of JW Marriott Desert Springs Resort & Spa, you'll find a full-service spa, a golf course, and 5 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 41 meeting rooms, and coworking spaces. Event space at this resort measures 25000 square feet (2323 square meters) and includes a conference center. A fitness center, spa services, and a terrace are also featured at the luxury JW Marriott Desert Springs Resort & Spa. For a fee, parking is available. A complete renovation of JW Marriott Desert Springs Resort & Spa was completed in November 2021.

This 4.5-star Palm Desert resort is smoke free.

  • 884 guestrooms or units
  • 8 levels
  • 3 buildings
  • 8 dining venues
  • 2 bars or lounges
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 1987
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
JW Marriott Desert Springs Resort & Spa offers 884 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Palm Desert resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in November 2021.

Spa Desert Springs has 47 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Fenced pool
  • Grocery/convenience store
  • Mini golf
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 38 per person
  • 2 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 13 outdoor tennis courts
  • 36-hole golf course
  • 5 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Boat tours
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Mini golf
  • Pilates classes
  • Pro golf shop
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (32 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Smooth flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch smart TV with premium cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 38 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Desert Springs Marriott
JW Marriott Desert Resort
JW Marriott Desert Springs
JW Marriott Desert Springs Resort
JW Marriott Resort Desert Springs
JW Marriott Springs
JW Marriott Springs Resort
Marriott Desert Resort
Marriott Desert Springs
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Desert Springs Jw Marriott Resort And Spa
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Palm Desert Marriott
Jw Marriott Desert Springs
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JW Marriott Desert Springs Resort Spa

JW Marriott Desert Springs Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 691 out of 1084 reviews
Rating 8 - Good. 183 out of 1084 reviews
Rating 6 - Okay. 96 out of 1084 reviews
Rating 4 - Poor. 51 out of 1084 reviews
Rating 2 - Terrible. 63 out of 1084 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Fangjishi

Stayed 1 night in Nov 2024

6/10 Okay

Ashley

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful lobby and hotel grounds. Rooms are updated but still seem a little rundown for some reason. Not awful, but not what I normally expect from a JW property. The pool area really needs a refresh as well. Feels more like a theme park hotel than a luxury property. If you’re looking for a family friendly stay - this fits the bill. Lots of dining options to please everyone, thoughtful family friendly touches, and the boats are a fun feature. If you’re looking for a chill weekend in PS I would stay elsewhere.
Stayed 2 nights in Dec 2024

8/10 Good

John

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
The physical layout with the large atrium/lobby was very unique and appealing. Also the pool scene was large and accommodating. It was a nice overall layout that provided a good walkable experience. The dining options were good w/ 3 choices for dinner but really only 1 (not including Starbucks) for breakfast. The rooms were average and could use some updating. The shower/toilet enclosure was clunky and not very functional especially concerning the shower door as water leaked underneath the door consistently. Also the in room safe didn’t work
Stayed 2 nights in Dec 2024

10/10 Excellent

Honggu

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Various activities like Tennis, Golf, Swimming pool, boat riding
Stayed 3 nights in Dec 2024

10/10 Excellent

Gor

Stayed 3 nights in Nov 2024

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Dona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost I highly recommend this hotel. The grounds, staff, room accommodation are excellent! Our first time visiting and we had a fantastic time. Played 18 hole golf & the course was in great conditions, definitely worth it. If I had to say any constructive criticism it would be these minor issues: arcade/game room had about 1/4 of the games not working; and room service is pretty pricey.
Stayed 3 nights in Dec 2024

6/10 Okay

Benjamin, Burr Ridge

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s a fun property, though for the price we expected more. It was very loud the first night (until midnight), and we were there with three kids. The food and drinks were good but expensive. Parking was very crowded. Overall a good place to go just know what you’re getting yourself into.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lidya

Stayed 2 nights in Dec 2024

10/10 Excellent

Bridget

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a huge hotel! Beautiful property, tons to do with kids, and they really made things special for the holidays. Yhank you!
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Good for families of young kids, golfers, & tennis
Pros: Property and grounds are lovely. Sunrises and sunsets can be seen from the pool view rooms. Staff were nice. It wasn’t packed so we had plenty of pool chair access. Cons: In our room (4253) the shower leaked out of the bathroom into the entryway. Every time. The bathroom and closet doors were squeaky enough to wake up my kids. The bathroom has frosted glass doors next to the tub that open up right next to the bed. So if someone needs to use the bathroom in the night, the light from the bathroom also lights up the bedroom area. Also, the sound carries well from the bathroom. So if you’re hoping for a little privacy (audibly) on the toilet, forget about it. This is a HUGE place which is good and bad. Lots of walking is fine. If you’re at the pool and forgot something in your room, you’re gonna be awhile. The elevators down go to the upper floor/s of all the areas. So if you’re on floor 6 at one end of the hotel you’ll be zigzagging to get there every time. The $45 daily resort fee isn’t worth it. The food is very expensive and not very good. We left the hotel to eat for every meal except lunch at the pool once and Starbucks in the mornings. Summary: If you have a young family and want to keep it simple and not have to go anywhere, this is a good place for you. Lots of families and lots of kid stuff and restaurants on site. Also good for tennis players and golfers. If neither of these are you, I recommend you stay elsewhere.
Stayed 5 nights in Dec 2024

10/10 Excellent

Vahagn

Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One word “Amazing”
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Stayed 1 night in Dec 2024

8/10 Good

Albert, Blaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Jorgeth

Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Getaway
We had an amazing trip. The staff was amazing, property extremely clean and food and drinks delicious.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Must Dine off property
Every time we tried to go to one of their 5 restaurants, they were closed. When we were able to find something to eat on the property, it was extremely overpriced, and poor quality. They did have Starbucks, that helped. We liked the golf course access, and it’s a nice looking resort.
Stayed 4 nights in Dec 2024

10/10 Excellent

Cici

Travelled with partner
Liked: Cleanliness, amenities
Good environment
Stayed 1 night in Dec 2024

6/10 Okay

ZEHONG, pleasanton

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Tim, Hacienda Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent especially with all the available activities! The grounds were well taken care of and the staff was friendly and professional. There was an arcade, multiple pools, boat ride, and holiday activities which we participated in. We enjoyed the open access to the tennis courts and pickle ball courts.
Stayed 3 nights in Nov 2024

2/10 Terrible

Nicole

Liked: Cleanliness, staff & service
Too loud at night. Can hear everything from your room because of the design of the hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Yanghong (James)

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice！
Stayed 3 nights in Nov 2024