Note fondée sur 2 001 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 juin 2024 par Guest Services, Gestion de l’hôtel
Thanks for being our guest and for your valuable feedback.
par un voyageur
Publié le 19 août 2022 sur Expedia
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Guest services , Gestion de l’hôtel
Thank you so much for being our guest and for your feedback. We hope we have an opportunity to welcome you back again soon.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
This used to be a much nicer hotel, I don't know what happened to it.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Guest services , Gestion de l’hôtel
Thanks for being our guest. We are in the process of improving the experience. We are gearing up For renovation sometime early next year. Hope to have you come back then.
par un voyageur de SAN DIEGO
Publié le 14 oct. 2024
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Guest services , Gestion de l’hôtel
Thank you for being our guest. We are sorry that we failed to meet your expectations and provide an exceptional stay. While we understand, your feedback warrants a “1”, we wish that you would’ve provided comments or feedback so that we could better understand where there are challenges from your experience
par un voyageur
Publié le 14 oct. 2024 sur Hotels
It’s rundown the bathrooms need updating the tub was worn.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Guest services , Gestion de l’hôtel
Thanks for being our guest. We are excited to announce that we will be starting renovation sometime early next year. Sadly, the tubs are a little bit rundown. The cost of reglazing a tub or replacing in this day in age is astronomical. We are working one by one right now to get this done However it is very time-consuming and takes the room out of service for several days. We will make sure to add this room and tub to the list so that we can prioritize it to enhance the experience of our guests.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
There wasn't enough creamer and sugar for not even one coffee cup. It's very disappointing. My husband went to look for the maid station but there was nobody there. So we left do early.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Guest services , Gestion de l’hôtel
Thanks Darlene for your feedback. We are always happy to send more creamer and sugar for the coffee. I’m sorry you weren’t able to find housekeeping but our team would have been happy to assist in anything you needed.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
We had a pleasant stay. Some employees were more helpful than others.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Guest services, Gestion de l’hôtel
Thanks for being our guest and for the feedback. We hope we have an opportunity to welcome you back again soon
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Felt like it needs a renovation. Nice rooms but rather empty.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Guest services , Gestion de l’hôtel
Thank you for being our guest. We are excited to announce we will begin renovations sometime next year. We hope you have an opportunity to welcome you back.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Disgusting. Would never stay here. Walked right out.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Guest services. , Gestion de l’hôtel
Hi Karen. Sorry to hear you did not have a good experience while our guest. Our teams strive to provide exceptional service.
