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Thompson Palm Springs, by Hyatt

4.0 star property
4-star Mediterranean hotel near Palm Springs Convention Center

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Photo gallery for Thompson Palm Springs, by Hyatt

Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Front of property
Terrace/patio
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
414 North Palm Canyon Drive, Palm Springs, CA, 92262
  • Palm Springs Art Museum
    ‪12 min walk‬
  • Agua Caliente Cultural Museum
    ‪13 min walk‬
  • Palm Springs Convention Center
    ‪14 min walk‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed (Courtyard)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Courtyard)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Upper Stories)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Upper Stories)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Upper Stories)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Upper Stories)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Walk-up)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Balcony (Walk-up)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Palm)

Suite (Palm)

Suite (Palm)

  • 132 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Balcony

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Courtyard)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Courtyard)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Balcony

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Palm Springs

Heart of Palm Springs.Within a 10-minute walk of this Downtown Palm Springs hotel, you'll find O'Donnell Golf Club and Agua Caliente Casino. Plaza de las Flores Shopping Center and Plaza Theatre are also within half a mile (1 km).

What's nearby

  • Agua Caliente Casino - 9 min walk - 0.8 km
  • Palm Springs Art Museum - 12 min walk - 1.1 km
  • Agua Caliente Cultural Museum - 13 min walk - 1.2 km
  • Palm Springs Convention Center - 14 min walk - 1.2 km
  • Tahquitz Canyon - 4 min drive - 3.1 km

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs Intl. Airport (PSP) - 11 min drive

Restaurants

  • ‪Cascade Lounge - ‬8 min walk
  • ‪Clandestino - ‬6 min walk
  • ‪The Tropicale - ‬6 min walk
  • ‪Tonga Hut - ‬5 min walk
  • ‪Tac/Quila - ‬1 min walk

About this property

Thompson Palm Springs, by Hyatt

4-star Mediterranean hotel near Palm Springs Convention Center
As a guest of Thompson Palm Springs, by Hyatt, you'll find 2 outdoor swimming pools, a fitness center, and complimentary bicycles. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business center on site. The business-friendly Thompson Palm Springs, by Hyatt also features concierge services, 24-hour room service, and a water dispenser. Free valet parking is available.

This Mediterranean Palm Springs hotel is smoke free.

  • 168 guestrooms or units
  • 5 buildings
  • 2 dining venues
  • Built in 2024
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Thompson Palm Springs, by Hyatt offers 168 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English

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Property amenities

Family friendly

  • 2 outdoor pools
  • Crib (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Free bicycle rentals
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • No elevator (single-level property)
  • Pool hoist on site
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 57.86 per accommodation, per night
  • Utility fee: USD 1.14 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 per person
  • Crib (infant bed) fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Thompson Palm Springs, by Hyatt Hotel
Thompson Palm Springs, by Hyatt Palm Springs
Thompson Palm Springs, by Hyatt Hotel Palm Springs

Thompson Palm Springs, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 62 reviews
Rating 8 - Good. 10 out of 62 reviews
Rating 6 - Okay. 1 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 2 out of 62 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hot water was not consistent. Had issues with the shampoo and other shower containers not operating correctly. Hotel was nice and would go back but they are still working out some items with a new hotel. Location was great.
Stayed 5 nights in Jan 2025

10/10 Excellent

Rachael

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new addition to PS!

My husband and I had a wonderful stay at The Thompson. We had been to Palm Springs before, but it was nice to stay somewhere that was more centrally-located. (Definitely walkable, you can also easily take an Uber to most other spots in Palm Springs within 10-15 min.) Service was warm and they are incredibly dog-friendly, even in the restaurant/bar, which was a big plus for us as we brought along our pup. The other draw (as is with Thompson Hotels in general) is the design - while the hotel isn't fully finished yet, the rooms are thoughtfully appointed, chic, have great lighting in the bathroom, and very comfortable beds. I believe most if not all of the rooms on the property have a balcony. My only criticism here is that our room faced a somewhat busy street, and you could hear the traffic in the evenings - but we're from NYC, so it wasn't a deal-breaker for us. We didn't get to use the pool, but it looked great, and the gym was spacious and relatively well-equipped. Lola Rose (the property's bar and restaurant) was also a nice spot to hang out for a drink and a bite, although service was a little more on "Palm Springs time" unless you are in the main dining room. Overall, a nice spot to stay that I would recommend if you wanted to be more central, and especially wonderful if you have a dog.
Stayed 2 nights in Dec 2024

10/10 Excellent

George

Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is stunning, staff is very attentive and friendly. The only downside: To access the pool, the elevator opens directly into a quite swanky/trendy restaurant on the 2nd floor …. The only way to the pool is through the restaurant- you definitely feel very very out of place.
Stayed 9 nights in Dec 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Suzy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My favorite in Palm Springs
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel Downtown Palm Springs

Everyone at The Thompson Hotel was extremely friendly. Our room was clean and had a very spacious balcony. We loved the various outdoor firepits where you could sit at night. We will stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Liked: Amenities
The Thompson Hotel is the place to be!! The pool and restaurant are awesome!!
Stayed 7 nights in Dec 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

George, Dallas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There may still be a few kinks related to the opening and ongoing construction, but the hotel is very nice. Great pool area and bar, restaurant food is good, the hotel car is a treat, and the guest rooms are comfortable. My room didn't have a place to work, so I was on the balcony, which was a bit loud. Hallway noise traveled into my room, but there was no noise from adjacent guestrooms. Water took almost 5 mins to warm up for afternoon and evening showers, but mornings had no issue. As I have experienced with other hotels in this destination, they need to work hard to fulfill the promise of the price point, something their competitors have not learned. Kudos to the valet team - always courteous, helpful and willing to get me where i was going. And front desk gave a great brunch recommendation.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kelsey

Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Great staff service. Glad to see them up and running.
Stayed 1 night in Dec 2024

10/10 Excellent

JEFFREY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, however if you face the Main Street it can be a little noisy. But property all in all is nice
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely beautiful and lovely property. We thoroughly enjoyed the room, amenities, food and drink.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jamie

Stayed 1 night in Nov 2024

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

alice

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent food and exceptional service! We highly recommend!
Stayed 3 nights in Nov 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Aron

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Perfect, great service and great staff. The hotel is amazing
Stayed 3 nights in Nov 2024

8/10 Good

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax even for a night

The room is big, big bathroom and a big shower, which two people.can fit. Just the second floor has a bomb fire were people can relax but if you have a room there be prepared to hear conversations and laughters most of the night. But overall my husband and I were pleased with everything.
Stayed 1 night in Nov 2024

8/10 Good

Karin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel still in process of completion. Once done there should be a shopping complex with restaurants, which would be nice.
Stayed 2 nights in Nov 2024