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Hotel Saratoga

4.5 star property
4.5-star luxury hotel near Es Baluard Museum of Modern and Contemporary Art

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Photo gallery for Hotel Saratoga

Premium bedding, minibar, in-room safe, desk
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
Exterior
2 restaurants, breakfast served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym

Explore the area

Map
Paseo de Mallorca, 6, Palma de Mallorca, Mallorca, 7012
  • Cathedral of Santa Maria of Palma
    ‪11 min walk‬
  • Plaza Espana
    ‪15 min walk‬
  • Port of Palma de Mallorca
    ‪6 min drive‬
  • Palma de Mallorca (PMI)
    ‪17 min drive‬

Room options

View all photos for Comfort Double Room

Premium bedding, minibar, in-room safe, desk

Comfort Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Design Suite (2 adultos + 2 niños)

Premium bedding, minibar, in-room safe, desk

Design Suite (2 adultos + 2 niños)

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Design Suite

Premium bedding, minibar, in-room safe, desk

Design Suite

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Design Suite (3 adultos)

Premium bedding, minibar, in-room safe, desk

Design Suite (3 adultos)

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Design Suite (2 adultos +1 niño)

Premium bedding, minibar, in-room safe, desk

Design Suite (2 adultos +1 niño)

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Single Room

Premium bedding, minibar, in-room safe, desk

Economy Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Design Suite (3 adultos + 1 niños)

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (2 adultos + 2 niños)

Premium bedding, minibar, in-room safe, desk

Junior Suite (2 adultos + 2 niños)

  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Suite

Classic Suite

Classic Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (3 Adultos)

Premium bedding, minibar, in-room safe, desk

Junior Suite (3 Adultos)

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (2 adultos + 1 niño)

Premium bedding, minibar, in-room safe, desk

Junior Suite (2 adultos + 1 niño)

  • 33.1 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About the area

Palma de Mallorca

City center stay.At this Palma de Mallorca Old Town hotel, you'll be steps from Es Baluard Museum of Modern and Contemporary Art and within a 15-minute walk of Cathedral of Santa Maria of Palma. Port of Palma de Mallorca is 2.5 mi (4 km) away.

What's nearby

  • Es Baluard Museum of Modern and Contemporary Art - 2 min walk - 0.2 km
  • Cathedral of Santa Maria of Palma - 11 min walk - 0.9 km
  • Plaza Mayor de Palma - 12 min walk - 1.0 km
  • Plaza Espana - 15 min walk - 1.3 km
  • Port of Palma de Mallorca - 6 min drive - 4.0 km

Getting around

  • Palma de Mallorca Son Fuster Station - 15 min drive
  • Intermodal Station - 18 min walk
  • Palma de Mallorca Airport (PMI) - 17 min drive

Restaurants

  • ‪Restaurante Mambo - ‬2 min walk
  • ‪Jaime 3 Food & Drinks - ‬2 min walk
  • ‪Ca'n Joan de S'aigo - ‬3 min walk
  • ‪Es Baluard - ‬3 min walk
  • ‪Ginbo - ‬2 min walk

About this property

Hotel Saratoga

4.5-star luxury hotel near Es Baluard Museum of Modern and Contemporary Art
Hotel Saratoga offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1399 square feet (130 square meters) and includes a conference center. A rooftop terrace, a library, and multilingual staff are also featured at the luxury Hotel Saratoga. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 1399 sq ft of conference space
  • 130 sq m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Hotel Saratoga offers 180 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (EUR 16.50 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19.80 for adults and EUR 9.90 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.8 for adults and EUR 9.9 for children
  • Covered self parking fee: EUR 16.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, Mastercard, and Eurocard. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Saratoga Palma de Mallorca
Saratoga Palma de Mallorca
Hotel Saratoga Hotel
Hotel Saratoga Palma de Mallorca
Hotel Saratoga Hotel Palma de Mallorca

Hotel Saratoga Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 703 out of 1006 reviews
Rating 8 - Good. 238 out of 1006 reviews
Rating 6 - Okay. 47 out of 1006 reviews
Rating 4 - Poor. 8 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ka Lok Jimmy

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The comfort room is okay in size but the sewer down pipe is boxed in the corner of the room, so anytime (particularly in the middle of the night) someone upstairs flushes, it makes a rumble in the room, really disturbing to my sleep. Additionally, there is a stench in the room, either from the blocked drain or failed trap. I wish I complained while I was there.
Stayed 2 nights in Dec 2024

6/10 Okay

eduardo

Travelled with family
Liked: Staff & service
Bad pillows, noisy, they no longer have life music at the rooftop. Parking here is a nightmare.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay booked while in airport last minute everything perfect would definitely recommend this hotel and would stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriel Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly, knowledgeable and always ready and happy to assist with questions ranging from places of interest to visit to restaurant recommendations to how to get from A to B, etc.
Stayed 8 nights in Nov 2024

10/10 Excellent

Eric

Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Alba at front desk was an exceptional concierge! Walked everywhere, even at night, very safe area. Skybar at top offers great views.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sarah Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I stepped into the hotel I knew it was going to be amazing. The staff were very kind and made me feel very welcome. The from was spotless and had everything you need. I used the ‘indoor’ pool every day which was always clean. The massage I had was so good! I will be returning to this hotel every year 😍
Stayed 5 nights in Nov 2024

8/10 Good

GEOFFREY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palma
Well located hotel Clean and tidy
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! The pictures don’t do this hotel justice as it’s completely updated and modern now, such a beautiful hotel. Don’t forget to reserve your parking ahead of time at the hotel it’s 16€ per day. Overall this hotel is a 10/10, the rooms are modern and functional, staff is incredible and so helpful. There are 3 pools, 1 of which is on the rooftop and you can go upstairs for a drink and/or swim and watch the sunset. Would recommend this hotel to anyone and would love to return again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Melbourne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Lovely hotel, accommodating, helpful and friendly staff. Our family thoroughly enjoyed are stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Palma
Stayed 3 nights in Jul 2024

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 3 nights in Oct 2024

8/10 Good

Luis

Travelled with partner
Noises between rooms good ubication.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shahid

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, Great Location, Great Staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Sung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again when I come back to Mallorca. Loved the finishes in the room and dining options like the rooftop bar with beautiful views.
Stayed 1 night in Oct 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel - clean. Situated in a perfect area of the city. Staff really friendly. Enjoyed using the Sky Bar and pool. Fantastic views.
Stayed 4 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally situated and is in easy walking distance to the popular La Lonja area, the Cathedral and the Beach. The staff were friendly and efficient - we hired bikes whilst in Palma and we were able to store these in a room in the garage area of the Hotel for the whole week. The rooms were spacious and clean and really nice to have a small balcony area to sit out in. The breakfast choice was really good and the restaurant opened out to the pool area where you eat outside as well. The staff work really hard to make sure the hotel runs well. We went up to the Sky Bar and Pool and the view to the Cathedral is really lovely. We would recommend anyone to stay in the hotel and we really relaxed whilst there.
Stayed 7 nights in Sep 2024

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

David Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic central hotel. View from the roof terrace is second to none
Stayed 4 nights in Sep 2024

10/10 Excellent

Lynne, ABERDEEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great fantastic, helpful professional, staff. Third time at Saratoga and returning in March 2025. Exceptional on all levels.
Stayed 4 nights in Sep 2024