Note fondée sur 263 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 nov. 2024 par AC, Gestion de l’hôtel
Jessica,Thank you so much for your positive feedback! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to welcoming you back soon!
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 nov. 2024 par AC, Gestion de l’hôtel
Nicholas,Thank you so much for your positive feedback! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to welcoming you back soon!
par un voyageur
Nice and Clean Hotel/Room
Publié le 29 sept. 2024 sur HotelsOnly issue is that toilet paper was less than 1/2 rolls & I used them both after check in. I called for more & was told “Vickie, you just checked in. And you’ve already used both rolls”? Said she’d have 2 rolls waiting for me upon my return back to my room later. Shouldn’t matter if I used them both.. I’m paying for my room. And she should have kept the rude comment to herself. Very unprofessional!
Commentaires de Gestion de l’hôtel
4 nov. 2024 par AC, Gestion de l’hôtel
Vicki,Thank you for sharing your feedback. I’m sorry to hear about your experience with the toilet paper and the response you received. It’s important that our guests feel respected and taken care of, and I apologize for any rudeness you encountered. We appreciate your input, and I’ll make sure to address this with our team to improve our service. Your comfort and satisfaction are our priorities, and we hope to provide a better experience in the future. Thank you for bringing this to our attention.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 nov. 2024 par AC, Gestion de l’hôtel
Javier,Thank you so much for your positive feedback! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to welcoming you back soon!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
New hotel, everything is in good condition, breakfast could be a little bit better
Commentaires de Gestion de l’hôtel
4 nov. 2024 par AC, Gestion de l’hôtel
Paul,Thank you for your review! We’re glad to hear that you enjoyed the new hotel and found everything in good condition. We appreciate your feedback about breakfast, and we’re always looking for ways to improve our offerings. We hope to see you again soon and provide an even better experience!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
The office manager is rude and incompetent
Commentaires de Gestion de l’hôtel
4 nov. 2024 par AC, Gestion de l’hôtel
Andrea,I'm sorry to hear about your experience with the office manager. That behavior is not in line with our standards, and I appreciate you bringing it to our attention. We value your feedback and will address this issue to ensure better service in the future. Thank you for letting us know, and we hope to have the chance to make it right.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
4 nov. 2024 par AC, Gestion de l’hôtel
Olufemi,Thank you so much for your positive feedback! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to welcoming you back soon!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 nov. 2024 par AC, Gestion de l’hôtel
Anonymous,Thank you so much for your positive feedback! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to welcoming you back soon!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Bad
Commentaires de Gestion de l’hôtel
4 nov. 2024 par AC, Gestion de l’hôtel
Edwin,Please share specific feedback so we can better address the reason for you 1 out of 5 review.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 nov. 2024 par AC, Gestion de l’hôtel
Charlotte,Thank you so much for your positive feedback! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to welcoming you back soon!
