Note fondée sur 981 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 oct. 2024 sur Expedia
The whole place was mess as a building site and very noisy. There was a loud noise in the room & I am a good sleeper but would not have been able to sleep with that so I got the manager who rang the kitchen and asked them to put off their expelair. That was the noise so I was told it would go until 9pm each night but went until 9.30pm then started up at 5-45 am for breakfast besides the banging next door of the builders during the day it was not a plesant place to sit. I paid good money for that room and should have been given a discount. The website should have stated it was a building site and I would not have gone there. They should never had that room occupied and I paid for 3 nights in advance. Very very dissappointing stay. The consumers act says a service must be fit for the purpose. This was definitely not
par un voyageur
Publié le 7 oct. 2024 sur Wotif
T
par un voyageur
Relax & enjoy this stay
Publié le 5 oct. 2024 sur HotelsLovely stay
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The gentleman who checked us in last Saturday, 21/09 around 5pm was very accommodating. He epitomises “customer service” — highly commendable. Copthorne will be our 1st choice of accommodation on our next visit because of him — hopefully after all the construction are done.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Amazing stay and very helpful staff. There were some problems with the elevators and it was hard to get around the building because the stairs were closed, but I think that's just due to the age of the building and current renovations.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
This property is under construction….the construction noise started at 8:30am and was restless!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Under construciton, workers started early
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Loved our stay and even with Reno going on the woodpecker didn't start until 8am
par un voyageur
great location
Publié le 16 sept. 2024 sur Hotelsthe room was great - at night i wanted a shower but no hot water so had it in the morning when there was hot water - i asked for a blanket for the bed as there were none in the room and the service for that was fantastic. great location for what i needed.
