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Distinction Coachman Hotel, Palmerston North

4.5 star property
4.5-star luxury hotel in West End

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Distinction Coachman Hotel, Palmerston North

Spa reception
Indoor spa tub
Desk, iron/ironing board, rollaway beds, free WiFi
Reception
Interior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
140 Fitzherbert Ave, Palmerston North, 4410
  • The Square
    9 min walk
  • City Library
    11 min walk
  • Palmerston North Convention Centre
    11 min walk
  • Palmerston North (PMR-Palmerston North Intl.)
    12 min drive

Room options

View all photos for Deluxe Room

Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Private kitchen

Family Room

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite

LCD TV

Executive Suite

  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Motel Studio

Desk, iron/ironing board, rollaway beds, free WiFi

Motel Studio

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed

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About the area

Palmerston North

West End stay.Within a 15-minute walk of this West End hotel, you'll find The Square and City Library. Palmerston North Convention Centre and Te Manawa are also within half a mile (1 km).

What's nearby

  • The Square - 9 min walk
  • Palmerston North Convention Centre - 11 min walk
  • Centrepoint Theatre - 12 min walk
  • Victoria Esplanade - 16 min walk
  • Palmerston North Hospital - 5 min drive

Getting around

  • Palmerston North (PMR-Palmerston North Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Flavour Bistro - ‬11 min walk
  • ‪Fishtown Takeaways - ‬9 min walk
  • ‪The Office - ‬13 min walk
  • ‪Columbus Coffee Palmerston North - ‬8 min walk

About this property

Distinction Coachman Hotel, Palmerston North

4.5-star luxury hotel in West End
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the luxury Distinction Coachman Hotel, Palmerston North. Self parking is free.

This 4.5-star Palmerston North hotel is smoke free.

  • 73 guestrooms or units
  • Meeting rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Distinction Coachman Hotel, Palmerston North offers 73 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Palmerston North hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: NZD 30 for adults and NZD 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 342-inch LCD TV

Bedroom

  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 21.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 15 for children
  • Rollaway bed fee: NZD 21.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Coachman Hotel
Coachman Palmerston North
Distinction Coachman Hotel Palmerston North
Hotel Coachman Palmerston North
Distinction Coachman Hotel
Distinction Coachman Palmerston North
Distinction Coachman
Distinction Coachman Hotel, Palmerston North Hotel
Distinction Coachman Hotel, Palmerston North Palmerston North

Distinction Coachman Hotel, Palmerston North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 232 out of 713 reviews" "
Rating 8 - Good. 269 out of 713 reviews" "
Rating 6 - Okay. 117 out of 713 reviews" "
Rating 4 - Poor. 69 out of 713 reviews" "
Rating 2 - Terrible. 26 out of 713 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Shane

Stayed 1 night in Sep 2024

8/10 Good

HELEN

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Dyana

Lovely and roomy very clean reception very nice and helpful.😊
Stayed 2 nights in Sep 2024

2/10 Terrible

GLEN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False advertising
An absolute lie from the wording and photos of the room I book to where I stayed. Supposedly elegant 4.5 star …. The room wouldn’t even be a 3 star. Shameful they can get away with advertising how they do!!
Stayed 1 night in Sep 2024

4/10 Poor

Nicola

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was awful, there was mould in the bathroo. The heater smelt lilenit was going to catch fire, spiders and cobwebs around the room, wall paper peeling. Dirty finger prints all over the doors and walls. Stove top was dirty. I am digusted that this room cost us $240 AUD. We booked this from Australia just looking at the photos it looked ok. I have stayed in way nicer hotels on this trip that i paid less for. Absolutely disgusting
Stayed 1 night in Sep 2024

10/10 Excellent

Warren

Stayed 2 nights in Sep 2024

4/10 Poor

Erin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very outdated and had a bad sewage smell in the bathroom. This room was nothing like what is advertised on the internet. Staff were great and tried to accommodate us with another room, however this property was fully booked.
Stayed 2 nights in Sep 2024

2/10 Terrible

Nick

Business traveller
Disliked: Amenities, property conditions & facilities
Expensive room. Rated 4.5 star. Maybe 30 years ago. Nothing had changed since the 80s. Heat pump was 20 years old and didn’t work. And the whole property had a musty smell. Never again
Stayed 1 night in Sep 2024

4/10 Poor

Stu

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Renee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The state of the room was disgusting. Stains all over the carpet, dirty walls, ripped peeling wallpaper
Stayed 1 night in Aug 2024

8/10 Good

Ronald

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The Tudor style and open fine in main rooms
Stayed 6 nights in Aug 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff.. very clean and comfortable room..
Stayed 1 night in Aug 2024

8/10 Good

Charley

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before.Another very pleasant stay.Will be back.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

L R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my room
The room was cosy and warm to come back to afyer a winters day out.
Stayed 2 nights in Jul 2024

8/10 Good

Alexander

Business traveller, Travelled with partner
Liked: Cleanliness
Check in experience was shocking Very dismissive - refused to check me in until after 1400 even though I said I don't want a room yet just wanted to get the check in requirement out of the way - No I was told that can only happen from 1400!!!!
Stayed 1 night in Jul 2024

8/10 Good

FIONA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful so warm and welcoming plus went to extra lengths to ensure I had a great stay.
Stayed 3 nights in Jul 2024

6/10 Okay

Danny

Stayed 1 night in Jul 2024

2/10 Terrible

Rob

Stayed 1 night in Jul 2024

10/10 Excellent

Giuseppe

Business traveller
Liked: Cleanliness, staff & service, amenities
I liked the efficient friendly reception on arrival. The value for money of the room. I did not like the fact that there is no lighting on the desk while using my laptop. I did not like that the shower is not a proper shower, i.e. it is accommodated in the bathtub.
Stayed 1 night in Jul 2024

4/10 Poor

Shadze

Stayed 1 night in Jul 2024

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room spacious,parking good,close to city shops.Resturant food served cold.
Stayed 2 nights in Jun 2024