Note fondée sur 941 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
10 juill. 2023 par Gabriel, Gestion de l’hôtel
We are thrilled to see that our staff met your expectations. We thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Publié le 13 août 2021 sur Expedia
par un voyageur
Well located in Palo Alto
Publié le 23 mai 2019 sur HotelsConvenient location, good service
par un voyageur
Publié le 19 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par GM, Gestion de l’hôtel
Dear Miguel, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Melodie Marin, GM
par un voyageur
Publié le 19 oct. 2024 sur Expedia
N/a
Commentaires de Gestion de l’hôtel
19 oct. 2024 par GM, Gestion de l’hôtel
Dear Amanda, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Melodie Marin, GM
par un voyageur
Publié le 14 oct. 2024 sur Expedia
We were visiting the Palo Alto area for the first time. Beyond visiting some local attractions, we were able to catch both a hockey game as well as a Stanford football game. Location was great; use of the easy access parking garage, as well as accessible public transportation helped make the most of our stay. For example, the rapid transit bus got me to the Stanford stadium in less than fifteen minutes.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par GM, Gestion de l’hôtel
Dear James, I am glad our Hilton Garden Inn provided you with a five-star experience while visiting the area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Melodie Marin, GM
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par GM, Gestion de l’hôtel
Dear Juan, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Melodie Marin, GM
par un voyageur
Great experience
Publié le 6 oct. 2024 sur HotelsThe rooms were very spacious, clean, comfortable. Staff was friendly and very helpful. Traveling with my elderly ADA mother and this hotel was perfect.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par GM, Gestion de l’hôtel
Dear Teresa, Thank you for taking the time to leave us this fantastic review. We are delighted to hear that you and your mother had a wonderful stay with us, and that our accommodating rooms, clean amenities, and friendly staff were perfect for your trip. It was a pleasure to host you, and we hope to welcome you back again soon. Best, Melodie Marin, GM
par un voyageur
Publié le 28 sept. 2024 sur Expedia
par un voyageur
Publié le 23 sept. 2024 sur Expedia
I would say that service can be better with customer service
Commentaires de Gestion de l’hôtel
24 sept. 2024 par GM, Gestion de l’hôtel
Dear Richa, I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect as a seasoned traveler. The details definitely do make a trip, and we regret we missed the mark. Your feedback provides many areas we can work on to improve our guest experience. We would love another opportunity to serve you. Sincerely, Melodie Marin, GM
