Note fondée sur 122 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Beautiful hotel with friendly staff. Love the decor. Very clean and well maintained. Would stay here again.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Customer Service, Gestion de l’hôtel
Thank you for the glowing review, Nadya!We're delighted you had a memorable stay! It's fantastic our beautiful property, friendly staff, lovely decor and cleanliness made your trip excellent. That's what we like to hear!We look forward to hosting you again soon for another fantastic experience!
par un voyageur
Publié le 19 oct. 2024 sur Hotels
great exoerience with freindkly staff, ggod alternative for the more expensive and known hotels...stay was enjoyable.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Customer Service, Gestion de l’hôtel
We’re so happy to know that you enjoyed your time with us, Lino!We want our guests to have only the most memorable of stays and your positive feedback regarding our staff lets us know we’re succeeding. That’s what we like to see! We hope to host you again for yet another wonderful stay.
par un voyageur
Publié le 19 oct. 2024 sur Expedia
A beautiful and aesthetically pleasing hotel. The rooms are quiet and comfortable. Definitely recommend!
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Customer Service, Gestion de l’hôtel
We’re ecstatic to hear that you had such a great time with us, Catherine!We want our guests to feel relaxed and comfortable and your feedback regarding our beautiful property, comfort and quiet atmosphere lets us know we’re succeeding. That’s what we like to hear! We appreciate you taking the time to leave this rating and hope to see you again soon!
par un voyageur de Boise
Publié le 7 sept. 2024 sur Expedia
The restaurant was very good. Staff were friendly and helpful. Room was lovely. They get HBO!
Didn't really like the motion sensitive light in the bathroom at night.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Customer Service, Gestion de l’hôtel
Jeannie, thank you for staying with us at Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel. We’re delighted you loved your experience. It's great to know you enjoyed the restaurant and found our team members to be welcoming and helpful. We're pleased you appreciated the room and the entertainment options. We have made note of your feedback about the bathroom lighting for future consideration. We're looking forward to your next visit!
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Room way too hot! Couldn’t get it cooler and have seen lots of compliments about this same issue. Not good
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Customer Service, Gestion de l’hôtel
Suzanne, the team acknowledges your feedback about the temperature challenge in your room. Your comments will be taken into consideration as they continually strive to enhance guest experiences. Thank you for sharing your thoughts with them.
par un voyageur
Publié le 4 août 2024 sur Expedia
Rooms were nice, lobby and pool areas were great. Friendly staff, very comfortable hotel. Would stay there again no problem.
Commentaires de Gestion de l’hôtel
5 août 2024 par Customer Service, Gestion de l’hôtel
Tim,We’re delighted you loved your experience at Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel. It's wonderful to know you appreciated the rooms, lobby, and pool areas. Our team members will be thrilled to hear your kind words. We look forward to your next stay with us!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Very noisy hotel with people screaming in the middle of the night for two nights in a row! Not acceptable.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Customer Service, Gestion de l’hôtel
Isabel, thank you for your feedback. It is unfortunate there was noise disturbance during your stay. Our team is committed to providing a comfortable environment, and we will work on addressing this concern. Your comments are valuable to us.
par un voyageur
Best stay ever!
Publié le 28 juill. 2024 sur HotelsThis hotel is so beautiful and modern and comfortable! My daughter and I stayed here for a concert . They valet your car and when you want to use they have an online link to ask to bring it upfront for you. It’s so cool and the valet drives are so kind and helpful. I’m definitely doing back. It’s only 4 miles from the shoreline amphitheater.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Customer Service, Gestion de l’hôtel
Linda, we are thrilled you enjoyed your stay at Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel. It's wonderful to hear that you and your daughter found the hotel beautiful, modern, and comfortable. Our team members are always here to assist, and we're glad the valet service added to your positive experience. We look forward to welcoming you back, especially with the convenience of being close to the Shoreline Amphitheater.Thank you for staying with us!
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Customer Service, Gestion de l’hôtel
Steve, thank you for choosing to stay with us at Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel. We're delighted to know you had a positive experience. We hope to welcome you back soon!
par un voyageur
Publié le 24 juill. 2024 sur Expedia
the property is in excellent, new condition - the beds are incredibly comfortable and the food and waitstaff at the restaurant were terrific. not really in the heart of everything, which was what we wanted for this trip so it was perfect for us
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Customer Service, Gestion de l’hôtel
Michele, we’re delighted you loved your experience at Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel. It’s wonderful to hear you found the beds comfortable and enjoyed the restaurant offerings and team members. We hope to welcome you back for another perfect stay.
