Note fondée sur 703 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon rapport qualité prix
Publié le 29 mai 2018 sur HotelsBon rapport qualité prix. Petit déjeuner un peu "cheap"...
Commentaires de Gestion de l’hôtel
20 juin 2018 par Guest Experience Team, Gestion de l’hôtel
Nous sommes ravis de vous avoir fourni un hébergement convenable pour votre voyage ici. Nous apprécions votre aimable évaluation, et nous espérons vous revoir bientôt. S'il vous plaît noter que nous fournissons une lumière (sur le pouce) des options pour le petit déjeuner ainsi que du café frais et du thé premium pour notre invité. Nous espérons vous accueillir de nouveau la prochaine fois que vous visiterez la région.
par Christel
Publié le 15 nov. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
21 nov. 2017
HI Chistel,
We're so glad to hear that you had a 5-star experience with us. We look forward to your next stay with us.
TPAI Management
par un voyageur
Publié le 24 sept. 2024
This quaint mid-century motel has been painted and offers very nice accommodations. I found the room to be clean and have everything I need from larger, newer facilities. Refrig was adequate and the bed very comfortable. I liked the tub because so many newer places aren’t putting them in and sometimes you just need a good soak! The office staff was pleasant and accommodating. Great price for a quaint comfortable stay.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par The Palo Alto Inn Management, Gestion de l’hôtel
Dear Dottie,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay and appreciated the comfortable accommodations and clean room. It’s great to know that the bathtub provided you with the perfect spot for relaxation, as we believe in offering both charm and convenience. Our staff strives to provide friendly and accommodating service, so your kind words mean a lot to us. We look forward to welcoming you back for another quaint and comfortable experience at a great price!Kind Regards,The Palo Alto Inn Management
par un voyageur
Publié le 23 sept. 2024
I found the Palo Alto Inn to be a delightful throw back. The employees were pleasant and helpful. The location is on a main thoroughfare with close shopping availability. The room was very clean, the bed very comfortable with a refrigerator and large closet. An older 2 story outside style motel, that has been well cared for and updated to include all amenities. I was very comfortable and would definitely stay again.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par The Palo Alto Inn Management, Gestion de l’hôtel
Dear Dottie,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and found our team pleasant and helpful. It’s great to know you appreciated our convenient location and the cleanliness of your room, along with the comfort of the bed and amenities provided. We take pride in maintaining our property and ensuring our guests have a comfortable experience. Your kind words inspire us to continue our efforts, and we look forward to welcoming you back for another delightful stay!Kind Regards,The Palo Alto Inn Management
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par The Palo Alto Inn Management, Gestion de l’hôtel
Dear Ralph,Thank you for a Perfect Score Rating on your stay at The Palo Alto Inn. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Kind Regards,The Palo Alto Inn Management
par un voyageur
Great place to stay in Palo Alto.
Publié le 16 sept. 2024 sur HotelsThe Inn is a renovated older motel but very clean and great location for business in Silicon Valley. Price is very fair for this area and included complimentary drinks and even a bottle of wine in the room.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par The Palo Alto Inn Management, Gestion de l’hôtel
Dear Anonymous,Thank you for your positive feedback! We’re delighted to hear that you found our location convenient for your business needs and appreciated the cleanliness of our rooms. It’s great to know you enjoyed the complimentary drinks and bottle of wine—our way of adding a special touch to your stay. We’re committed to providing great value and a comfortable environment, and your review confirms that our efforts are paying off. We look forward to welcoming you back on your next visit to the Silicon Valley area. Thank you for choosing us!Kind Regards,The Palo Alto Inn Management
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Wouldn’t let me check
In despite asking for early check in
Commentaires de Gestion de l’hôtel
17 sept. 2024 par The Palo Alto Inn Management, Gestion de l’hôtel
Dear Anonymous,We're sorry to hear about your experience. We understand how frustrating it can be not to check in early, and we apologize for any inconvenience caused. Our standard check-in time is set to ensure that all rooms are properly cleaned and prepared for our guests' comfort. We strive to accommodate early check-ins whenever possible, but it depends on room availability and our current schedule. We appreciate your understanding and patience in this matter and hope to provide a better experience during your next stay.Sincerely,The Palo Alto Inn Management
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par The Palo Alto Inn Management, Gestion de l’hôtel
Dear Mark M,Thank you for a Perfect Score Rating on your stay at The Palo Alto Inn. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Kind Regards,The Palo Alto Inn Management
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Ck in was streamlined, efficient , friendly and pleasant. No breakfast but there was free beverages and packaged snacks. There were several minor repairs that had not been done. Would go back again but first impression did not last through out stay.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par The Palo Alto Inn Management, Gestion de l’hôtel
Dear Warren,Thank you for your feedback. We’re glad you found the check-in process efficient and pleasant. We apologize for the minor repairs that impacted your stay and will address these issues promptly to ensure they don’t affect future guests. We appreciate your comments on the breakfast options and will consider them for improvement. We value your loyalty and look forward to the opportunity to provide a more consistent experience on your next visit.Kind Regards,The Palo Alto Inn Management
par un voyageur
Concert Hotel
Publié le 5 sept. 2024 sur HotelsStaff was great ! Clean room , close to our concert at shoreline amphitheater.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par The Palo Alto Inn Management, Gestion de l’hôtel
Dear Grace,Thank you for your kind words! We’re thrilled to hear that our staff made a positive impression and that you enjoyed the cleanliness of your room. It’s always a pleasure to provide a comfortable and convenient stay for our guests, especially when attending events at the Shoreline Amphitheater. We hope you had an amazing time at the concert and that we’ll have the opportunity to welcome you back for your next visit.Kind Regards,The Palo Alto Inn Management
