Note fondée sur 18 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
80 % des clients le recommandent
3,9 Propreté de la chambre
3,6 Service et personnel
3,7 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par Marion de France

Excellent hôtel

Publié le 9 avr. 2014 sur Hotels
Très bonne impression, l'hôtel est impeccable, les chambres très confortables et propres, le petit déjeuner très complet et varié, le personnel extrêmement accueillant et courtois. Seul bémol, le wifi ne marchait pas.
Commentaires de Gestion de l’hôtel
27 sept. 2018 par Executive E-Commerce, Gestion de l’hôtel
Warm Regards from Hotel Santika Palu, Dear Value Guest, Thank you very much for your trust by choosing Hotel Santika Palu as your top choice to stay in Palu. First of all, on behalf of Hotel Management Santika Palu, We would like to thank you for the recognition and praise you give for Hotel Santika Palu. We look forward to your coming back at Hotel Santika Palu. Any suggestions and feedback you provide is a motivation for us to always make improvements and changes more, in the future.
4 sur 5
par un voyageur

A good centrally based hotel

Publié le 29 juill. 2018 sur Hotels
A good centrally based hotel. Helpful and welcoming staff and good food/breakfast. Ample facilities for a hotel when on business.
Commentaires de Gestion de l’hôtel
27 sept. 2018 par Executive E-Commerce, Gestion de l’hôtel
Warm Regards from Hotel Santika Palu, Dear Value Guest, Thank you very much for your trust by choosing Hotel Santika Palu as your top choice to stay in Palu. First of all, on behalf of Hotel Management Santika Palu, We would like to thank you for the recognition and praise you give for Hotel Santika Palu. We look forward to your coming back at Hotel Santika Palu. Any suggestions and feedback you provide is a motivation for us to always make improvements and changes more, in the future. If you were deign, we would like to hear more about your experience during your stay with us at our official email address: palu@reservation.santika.com
3 sur 5
Recommandé
pour Familles
par un voyageur de Kuala Lumpur

Publié le 12 juin 2018 sur Expedia
Pour : the location and cleanliness.
Contre : A fridge & hair dryer in the room would be nice
Emplacement : walking distance to Carrefour supermarket and night market
the hotel staff are friendly and the room are clean and decent. Overall very good for a night or two in this town.
Commentaires de Gestion de l’hôtel
27 sept. 2018 par Executive E-Commerce, Gestion de l’hôtel
Warm Regards from Hotel Santika Palu, Dear Value Guest, Thank you very much for your trust by choosing Hotel Santika Palu as your top choice to stay in Palu. First of all, on behalf of Hotel Management Santika Palu, We would like to thank you for the recognition and praise you give for Hotel Santika Palu. We look forward to your coming back at Hotel Santika Palu. Any suggestions and feedback you provide is a motivation for us to always make improvements and changes more, in the future. If you were deign, we would like to hear more about your experience during your stay with us at our official email address: palu@reservation.santika.com
3 sur 5
par un voyageur

Clean, take cash for services

Publié le 16 mai 2018 sur Hotels
Hotel is very clean and staff are helpful, but with limited English. No restaurant, but room service available for dinner. However, only cash accepted for room service, or laundry. Breakfast buffet had a good selection. Exercise facility could use a little attention. Very small and no AC running unless you turn it on yourself. Wifi rarely worked in the room
Commentaires de Gestion de l’hôtel
27 sept. 2018 par Executive E-Commerce, Gestion de l’hôtel
Warm Regards from Hotel Santika Palu, Dear Value Guest, We are saying Thank you very much, for your trust by choosing Hotel Santika Palu as your first choice for staying at Palu City. First of all, on behalf of Hotel Management Santika Palu, We would like to apologize for any inconvenience you experienced during your stay at Hotel Santika Palu. We were hoping you are still make us as your primary when you visited Palu City again. Any suggestions and feedback you provide is a motivation for us to always make improvements and changes more, in the future. If you were deign, we would like to hear more about your experience during your stay with us at our official email address: palu@reservation.santika.com
4 sur 5
par un voyageur

Good but wifi must be improved

Publié le 23 avr. 2018 sur Hotels
Santika is good. One thing must be improved. Wifi. Very slow compared with other hotels there
Commentaires de Gestion de l’hôtel
27 sept. 2018 par Executive E-Commerce, Gestion de l’hôtel
Warm Regards from Hotel Santika Palu, Dear Value Guest, We are saying Thank you very much, for your trust by choosing Hotel Santika Palu as your first choice for staying at Palu City. First of all, on behalf of Hotel Management Santika Palu, We would like to apologize for any inconvenience you experienced during your stay at Hotel Santika Palu. We were hoping you are still make us as your primary when you visited Palu City again. Any suggestions and feedback you provide is a motivation for us to always make improvements and changes more, in the future. If you were deign, we would like to hear more about your experience during your stay with us at our official email address: palu@reservation.santika.com
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 15 sept. 2017 sur Hotels
2 sur 5
par un voyageur de Brisbane Australia

Worst hotel experience I have ever had.

Publié le 7 juin 2017 sur Expedia
Pour : The beds were comfortable. Had very good television channels.
Contre : Do not harass foreign female guests for account payment when it is not due till checkout.
Emplacement : The hotel was in the centre of the city. There isn't anything nearby to see.
Checked in around 4 pm. Had booked 2 rooms but they were not near each other. Was advised that if I wanted them side by side we would have to wait 20 mins. We chose to wait, after more than 1 hour waiting was told it would take another 15 mins because housekeeping hadn't been advised to clean the room that wasn't clean. When we finally got our rooms they were not side by side. Had dinner at the hotel that evening and our waiter couldn't speak or understand any English .Very little on the menu was available. The Next morning I was advised by one of the male reception workers that I had to pay my hotel bill as Expedia doesn't pay them. I said I would pay when I checked out. That same afternoon my Indonesian son was told to remind me that I had to pay my account. The 3rd night received a phone call from reception at 9:15 pm reminding me again about paying the account. The 2nd night my Australian son order a burger and fries from room service. It was delivered by the same waiter from the restaurant and it was dead cold and not covered. Reception rang and asked if I wanted to cancel the order, I told them no I wanted the food hot and to please do not reheat in a microwave. Was told the order would be remade. It arrived about 5 minutes later and had been reheated in a microwave. Not nice eating burger and chips heated in a microwave. Our saving grace was we spent very little time at the hotel. Dirty cups and glasses were left unwashed by housekeeping each day.
Commentaires de Gestion de l’hôtel
27 sept. 2018 par Executive E-Commerce, Gestion de l’hôtel
Warm Regards from Hotel Santika Palu, Dear Value Guest, We are saying Thank you very much, for your trust by choosing Hotel Santika Palu as your first choice for staying at Palu City. First of all, on behalf of Hotel Management Santika Palu, We would like to apologize for any inconvenience you experienced during your stay at Hotel Santika Palu. We were hoping you are still make us as your primary when you visited Palu City again. Any suggestions and feedback you provide is a motivation for us to always make improvements and changes more, in the future.
2 sur 5
par un voyageur de Surabaya

kecoa di hotel santika

Publié le 10 sept. 2016 sur Hotels
terdapat kecoa di dalam kamar 609, foto dan video sudah saya tunjukkan kepada receptionist. Petugas receptionis kurang orang sehingga pelayanan lama
Commentaires de Gestion de l’hôtel
27 sept. 2018 par Executive E-Commerce, Gestion de l’hôtel
Salam Hangat dari Hotel Santika Palu, Kepada Tamu yang Terhormat, Terima kasih banyak, Kami ucapkan atas kepercayaan Anda dengan memilih Hotel Santika Palu sebagai pilihan utama Anda untuk menginap. Sebelumnya atas nama Manajemen Hotel Santika Palu, Kami mohon maaf atas ketidak nyamanan yang Anda alami selama Anda menginap di Hotel Santika Palu. Kami mohon agar Anda tetap menjadikan Kami sebagai pilihan utama Anda selama Anda di Kota Palu. Setiap saran & masukan yang Anda berikan adalah motivasi bagi Kami agar selalu melakukan perbaikan serta perubahan lebih, kedepanya.
3 sur 5
par un voyageur de surabaya

Nice.

Publié le 8 sept. 2016 sur Hotels
Kamar bersih dan luas
Commentaires de Gestion de l’hôtel
27 sept. 2018 par Executive E-Commerce, Gestion de l’hôtel
Salam Hangat dari Hotel Santika Palu, Kepada Tamu yang Terhormat, Terima kasih banyak atas kepercayaan Anda dengan memilih Hotel Santika Palu sebagai pilihan utama Anda untuk menginap. Sebelumnya atas nama Manajemen Hotel Santika Palu, Kami berterima kasih atas pengakuan serta pujian yang Anda berikan untuk Hotel Santika Palu. Kami menantikan kedatangan Anda kembali di Hotel Santika Palu. Setiap saran & masukan yang Anda berikan adalah motivasi bagi Kami agar selalu melakukan perbaikan serta perubahan lebih, kedepanya.
4 sur 5
par un voyageur de surabaya

good hotels

Publié le 5 sept. 2016 sur Hotels
lokasi hotel terletak ditengah kot sehingga sangat strategis
Commentaires de Gestion de l’hôtel
27 sept. 2018 par Executive E-Commerce, Gestion de l’hôtel
Salam Hangat dari Hotel Santika Palu, Kepada Tamu yang Terhormat, Terima kasih banyak atas kepercayaan Anda dengan memilih Hotel Santika Palu sebagai pilihan utama Anda untuk menginap. Sebelumnya atas nama Manajemen Hotel Santika Palu, Kami berterima kasih atas pengakuan serta pujian yang Anda berikan untuk Hotel Santika Palu. Kami menantikan kedatangan Anda kembali di Hotel Santika Palu. Setiap saran & masukan yang Anda berikan adalah motivasi bagi Kami agar selalu melakukan perbaikan serta perubahan lebih, kedepanya.
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