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Richmond Pamukkale Thermal

5.0 star property
Family-friendly 5-star hotel near Hierapolis

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Photo gallery for Richmond Pamukkale Thermal

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
King Suite
Breakfast, lunch served; local and international cuisine, garden views
Lobby
Junior Suite | Bathroom
Reviews
7.4

Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
    BarBar
  • Breakfast included
    Breakfast includedBreakfast included
  • Spa
    SpaSpa
  • Pet-friendly
    Pet-friendlyPet-friendly

Explore the area

Map
Karahayit, Denizli, Denizli, 20290
  • Popular LocationRed Travertine of Karahayit16 min walk
  • Popular LocationPamukkale Travertine Terraces6 min drive
  • Popular LocationHierapolis7 min drive
  • AirportDenizli (DNZ-Cardak)70 min drive

Room options

View all photos for Standard Triple Room

Minibar, in-room safe, desk, free WiFi

Standard Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, free WiFi

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for King Suite

King Suite

King Suite

  • 58 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, free WiFi

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Corner Suite

Shower, free toiletries, hair dryer, towels

Corner Suite

  • 28.0 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Property grounds
Hierapark Thermal & Spa Hotel
Pool
Spa
Kids pool
Waterslide
4.1 out of 5, Very good, (232)
The price is CA $148
per night
CA $167 total
includes taxes & fees
18 Jul - 19 Jul
Hierapark Thermal & Spa Hotel

About the area

Denizli

Pamukkale stay.A stay at this Pamukkale hotel places you within 3 miles (5 km) of Hierapolis and 6 miles (10 km) of Pamukkale Travertine Terraces. Laodicea Ruins and Afrodisias are also in the region.

What's nearby

  • Red Travertine of Karahayit - 16 min walk
  • Hierapolis Necropolis - 5 min drive
  • Pamukkale Travertine Terraces - 6 min drive
  • Hierapolis - 7 min drive
  • Pamukkale Thermal Pools - 7 min drive

Getting around

  • Goncali Station - 27 min drive
  • Denizli (DNZ-Cardak) - 70 min drive

Restaurants

  • ‪Ece Yengari Restorant - ‬15 min walk
  • ‪Yörük Evi - ‬14 min walk
  • ‪Semaver Gözleme Çay Evi - ‬15 min walk
  • ‪Bezm-i Alem Cafe Restaurant - ‬16 min walk
  • ‪Hotel Marden Clup - ‬16 min walk

About this property

Richmond Pamukkale Thermal

Family-friendly 5-star hotel near Hierapolis
Richmond Pamukkale Thermal offers its guests a full-service spa, hot springs, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4844 square feet (450 square meters) and includes a conference center. A seasonal outdoor pool, a spa tub, and a fitness center are also featured at the luxury Richmond Pamukkale Thermal. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Denizli hotel.

  • 1 building
  • 315 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Meeting rooms
  • 4844 sq ft of conference space
  • 450 sq m of conference space
  • Built in 1993
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Richmond Pamukkale Thermal offers 315 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam. There are hot springs on site.

Languages

English, Turkish

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM–10 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable/satellite channels
  • LED TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 13 and January 24.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • The outdoor pool opens for the season in June.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Pamukkale Richmond
Pamukkale Richmond Thermal
Pamukkale Thermal
Richmond Pamukkale
Richmond Pamukkale Thermal
Richmond Thermal
Richmond Thermal Hotel
Richmond Thermal Hotel Pamukkale
Richmond Thermal Pamukkale
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Denizli
Richmond Pamukkale Thermal Hotel Denizli

Richmond Pamukkale Thermal Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 111 out of 381 reviews" "
Rating 8 - Good. 127 out of 381 reviews" "
Rating 6 - Okay. 73 out of 381 reviews" "
Rating 4 - Poor. 39 out of 381 reviews" "
Rating 2 - Terrible. 31 out of 381 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Abdullah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff not nice, property sketchy, all staff looked unhappy, very very dark property gave creepy vibes.
Stayed 2 nights in Nov 2023

10/10 Excellent

Demir Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mutasem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Termal very good, food very good , rooms very bad
Stayed 1 night in Sep 2023

8/10 Good

Zvezdelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Kristi

Stayed 2 nights in Jun 2023

4/10 Poor

Naziye

Travelled with family
Disliked: Staff & service
Not environmentally
I have been few hotels around the area before and been to this hotel way long time ago.. it was ok overall but this trip I really hate seen plastic shower caps been handing in the thermal pool..😔 some hotels I stayed before , you have to purchase the swimming cap and re use again and take home with you..this hotel I have noticed they do not care about environment at all, management should not be in that position or owner should not owe hotels if they not care about the environment..😔 only good thing about this hotel was for me they were pet friendly as I have took my pet with me.. I would have rate it differently if they were care about environment.. hopefully people will consider about this before they make booking.. hundreds of people get in to pool with plastic hair wrap and they get in the pool few times per day.. every visit extra rubbish.. I have seen hotels ( spa hotels) provide water but you have to carry your own water bottle..it would be nice to see those rules in the every hotels around the world.. but this hotel just so useless about environment 😔
Stayed 2 nights in Apr 2023

6/10 Okay

Soon Han

Travelled with partner
Liked: Property conditions & facilities
Too many group tourists
Stayed 3 nights in Apr 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent customer service.
Stayed 5 nights in Mar 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2022

10/10 Excellent

Etienne

6/10 Okay

Ilker, Istanbul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Thermal pool and swimming pool is fine. Suit room is large. There is a smell of food, especially cooking oil, in the lobby and the restaurant. Most probably there is a problem with paddle box. The hotel is too crowded in the mornings as there are lots of tour buses departing at the same time.
Stayed 3 nights in Oct 2022

8/10 Good

Romans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent EU 3 star hotel
By EU standarts a good 3 star hotel. Nice facilities. Decent food. Very good thermal pool inside and outside.
Stayed 2 nights in Oct 2022

10/10 Excellent

Vadim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent!
Everything is excellent!
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Should be a 5 star
Everything was perfect! Staff was very attentive, room was impeccably clean. Highly recommend!
Stayed 1 night in Aug 2022

6/10 Okay

Rob

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool was excellent rooms functional. Food selection and choice basic but ok
Stayed 1 night in Aug 2022

8/10 Good

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views and property location was great.
Stayed 2 nights in Aug 2022

10/10 Excellent

Bouklihacene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2022

10/10 Excellent

gustavo, sao paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom.
Stayed 1 night in Jul 2022

4/10 Poor

Uzma Jabeen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was not well kept and the pictures of the hotel on Expedia were deceiving .
Stayed 1 night in Jul 2022

8/10 Good

Ahmad

Stayed 1 night in Jul 2022

10/10 Excellent

Jose Ricardo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Shabbir

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a beautiful place. We enjoyed the thermal pool a lot, as well as the swimming pool. Overall, good experience
Stayed 1 night in Jun 2022

8/10 Good

dean

Liked: Staff & service, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Siddhant

Stayed 1 night in May 2022

10/10 Excellent

Kaushika, AUCKLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022