Note fondée sur 176 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,7 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur Expedia
Spectaculaire view to Lake and vulcanos
par un voyageur
Publié le 9 août 2024 sur Expedia
Super flot udsigt over lake Atitlan og vulkaner
En del trafikstøj
par un voyageur
Publié le 5 août 2024 sur Expedia
Big thanks to the manager, Yvan. Without him, we would be totally lost. He managed our tuk-tuk transportation to Panajachel and ordered our trips with a travel agency. Otherwise, unfortunately, I was disappointed. We bought the room/jurt because of the Lake Atitlan view promised in the description. Our room didn't have ANY view of Lake Atitlan!!! The place is not within walking distance from the city of Panajachel. Get ready to pay extra money for each transportation to the town and back. I understood it was a rustic area, but the room wasn't worth the money we paid.
par un voyageur
Publié le 4 août 2024 sur Expedia
We had a great 4 night stay at Jenna’s. Our room was small but comfortable and very clean and the view was amazing. We used the restaurant every night because we had been out all day and didn’t want to go out again to eat, but it was fine and the staff was so lovely. I’d totally recommend Jenna’s!
par un voyageur
Publié le 31 juill. 2024 sur Hotels
par un voyageur
Publié le 28 juill. 2024 sur Expedia
par un voyageur
Publié le 28 juill. 2024 sur Expedia
First… you cannot get a better view it is gorgeous. The staff are wonderful and helpful. That being said… our yurt did not have screens on the windows and the room had to fans or AC of any kind. We went to the local appliance shop and bought one. Some of our windows did not lock and there was no safe so that was sketchy. The food is okay but not the best.
par un voyageur
Publié le 11 juill. 2024 sur Expedia
par un voyageur
Publié le 30 juin 2024 sur Expedia
.
par un voyageur
Publié le 26 juin 2024 sur Expedia
Here is my honest feedback the good and the bad. I was absolutely excited to stay in this property seeing the photos online. When arriving the first thing I noticed was the view. The staff member was very kind when we checked in and gave us a map and contacted a tuk tuk for us as this property you can not get to Panajachel actual hot spots unless you get in a tuk tuk which is 20 q for one person or multiple 15 q per ride.
Now let’s get into what turned this into a horrible experience. Our bedroom was not clean at all! I am honestly not even a complaining type of person and the first night I texted if their would be cleaning service as I gave the benefit of the doubt. That is until I woke up to bugs in my bed, a black scorpion spider in the tub, and on the ceiling light a thick spider web that you can tell has been there forever.
We stayed up all night killing bugs. One day we were coughing so much from the dust and bugs that we ended up feeling sick and not going into town. The cleaning service came and she was in and out the room in less than 5 minutes and the tub still had dead mosquitos and bugs. I’m very disappointed also eventhough 15 q is cheap if added up having to go back and forth as for a couple it was 30 q each time.
The breakfast was good but the same everyday for the included option. Coffee, beans, fruit, eggs, tortillas.
They had pancakes etc option but that was 65 q if you wanted.
The room walls are thin you can hear everyone’s convos nearby.
