Note fondée sur 125 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
100 % des clients le recommandent
4,2 Propreté de la chambre
4,1 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Selina, Gestion de l’hôtel
Good Morning Greetings from the Hotel Selina Atitlan Guatemala Family. We appreciate your visit to our place and your comments this helps us to improve and provide the service you need. We appreciate the time you have taken to write us we will improve our service and give the quality you need we hope to see you soon at our location or any location in the world remember Panajachel is your destination and your home we hope to see you soon. Thank you,
5 sur 5
par un voyageur

Publié le 25 oct. 2023 sur Expedia
👌
5 sur 5
par un voyageur

Publié le 25 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2023 par General Manager, Gestion de l’hôtel
Hi Laurent, Thank you for the review and sharing your comments with us - Selina really appreciates when guests take the time to leave a note about their stay, as it helps us improve our service even more! We are so glad you experienced a great time with us and hope to see you again soon. Kind regards from PanajachelMarcel L.Experience ManagerSelina Atitlan
5 sur 5
par un voyageur

A recommander sans hésiter.

Publié le 12 févr. 2019 sur Hotels
Très bien placé . Cadre moderne et branché. Jolie piscine. Les chambres sont simples mais tres propres.
4 sur 5
par un voyageur

Publié le 24 sept. 2024 sur Expedia
Lo que no me gusto fue una bebida de sandia que pedí en el bar
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Selina Atitlan , Gestion de l’hôtel
Muchas Gracias por tus comentarios vamos a mejorar nuestra experiencia
2 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Expedia
Pool was really dirty they had an algae problem, restaurant area was not clean and overall maintenance of the garden and lobby was really poor.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Selina Atitlan , Gestion de l’hôtel
Thank you very much for sharing your experience in our hotel, we will work to give you a better service in the future.
4 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Expedia
This place is close to a lot of things. The only thing is that the pool is dirty and it’s loud at night. It’s close to the main road, so you’ll heard all the neighbor dogs barking at night. Our room had a foul bathroom smell- when we closed the bathroom door it was contained and wasn’t bad. Other than that it’s a great place to stay. The staff, the location is great.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Selina Atitlan , Gestion de l’hôtel
Thank you very much for sharing your experience in our hotel, we will work to give you a better service in the future.
2 sur 5
par un voyageur

Publié le 15 juill. 2024 sur Expedia
We booked 2 nights at this property ,but we didn't stayed even 30 minutes,because of bad smell. We booked another hotel for the same 2 nights. When I returned the key the next day the person at the front desk told was the sewer and she offered a bottle of something to mitigate the smell .
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Selina, Gestion de l’hôtel
Good Morning Greetings from the Hotel Selina Atitlan Guatemala Family. We appreciate your visit to our place and your comments this helps us to improve and provide the service you need. We appreciate the time you have taken to write us we will improve our service and give the quality you need we hope to see you soon at our location or any location in the world remember Panajachel is your destination and your home we hope to see you soon.Thank you,
5 sur 5
par un voyageur

Publié le 6 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Selina Atitlan , Gestion de l’hôtel
Thank You so much
4 sur 5
par un voyageur

Publié le 4 juin 2024 sur Expedia
Pricey for what you get, dated just ok
Commentaires de Gestion de l’hôtel
6 juin 2024 par Selina, Gestion de l’hôtel
Good Morning Greetings from the Hotel Selina Atitlan Guatemala Family. We appreciate your visit to our place and your comments this helps us to improve and provide the service you need. We appreciate the time you have taken to write us we will improve our service and give the quality you need we hope to see you soon at our location or any location in the world remember Panajachel is your destination and your home we hope to see you soon Thank you,