Note fondée sur 38 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
89 % des clients le recommandent
4,3 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 24 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2024 par Operations Manager, Gestion de l’hôtel
Dear Sandip, Thank you for taking the time to provide your feedback. We appreciate your business and value your opinion. We strive to provide the best possible experience for all of our customers and would love to learn more about your experience with us. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us directly. Thank you again for choosing The Fern Residency Miramar and we hope to have the opportunity to exceed your expectations in the future. Warm Regards,Julius Brian FernandesOperations Manager
1 sur 5
par un voyageur de chandigarh, punjab india

Not professional approach

Publié le 25 juin 2018 sur Expedia
Terrible experience. Not friendly staff. Not willing coperate. All staff are freshers. No proper breakfast. Reached at Hotel at 6.00 pm and till 9.00 pm could not settle at room. Fan was not working. Wifi was not working.
Commentaires de Gestion de l’hôtel
27 juin 2018 par Allan Pachaco, Gestion de l’hôtel
Dear Mr. Vikram , We truly thank you for sparing time to write your feedback in trip advisor. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to assure you the best of hospitality on your future visits to us. We thank you for having given us the opportunity to host you.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur de Mumbai

Good for the price

Publié le 19 juin 2018 sur Expedia
The perfect 3star experience of a chain hotel cant get better then this for this price special thanks to Mr Vinay the Duty manager very very courteous and helpful.
Commentaires de Gestion de l’hôtel
27 juin 2018 par Allan Pachaco, Gestion de l’hôtel
Dear Guest , Greetings !!! Thank you for taking the time to post your review about your experience at The Fern The Fern Residency Miramar , Goa. We are very happy to note you had a pleasant stay and left with a positive impression of the hotel and its services. Creating amazing experience while taking care of guest’s needs is indeed our motto and we strive constantly towards this purpose. Your praise and recommendation of our hotel is a huge inspiration for the team in their endeavor to exceed guest expectations. The team at the hotel and I look forward to welcoming you back soon. Best Personal Wishes, Allan Pachaco Operations Manager The Fern Residency Miramar, Goa
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 21 oct. 2016 sur Hotels
5 sur 5
par un voyageur

Wonderful stay

Publié le 19 oct. 2016 sur Hotels
The interiors are extremely pleasing ,rooms are clean, everything is put up in a gud way the mirrors the wall clock, side lamps. Wifi was gud, 24hours hot water service, and the soap offered werevof Himalaya and shampoo of boutique,quality wise excellent, the staff there were gentle and nice, services were quick, the view was gud, overall it was a pleasant stay , hoping to get bck for the next visit soon.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de Bangalore

Good stay

Publié le 7 déc. 2015 sur Expedia
There is nothing specific to mention, good stay There is nothing specific to mention, good stay
Commentaires de Gestion de l’hôtel
27 déc. 2015 par juSTa Hotels & Resorts, Gestion de l’hôtel
Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again. Warm Regards, Manish Kumar Head of Operations jüSTa Hotels & Resorts gm.goa@justahotels.com
5 sur 5
Recommandé
pour Tout le monde
par un voyageur

Amazing hotel. Amazing breakfast :)

Publié le 20 nov. 2015 sur Expedia
Pour : Everything was amazing!
Contre : Its perfect
Emplacement : Miramar beach, Panjim market, Dona Paula beach, Altinho. All good places to see.
Had an amazing time. The staff was very friendly and cooperative.
Commentaires de Gestion de l’hôtel
5 déc. 2015 par juSTa , Gestion de l’hôtel
Dear Guest, We thank you for choosing our hotel for you stay and also for providing us with your valuable feedback. It is an honor to note that you found our hotel location to be excellent, liked the quality of food served and also the service extended by our team. Your appreciation is our greatest reward. It is our foremost priority to ensure that every guest has a wonderful stay and leaves with a good memory. On behalf of our team, we truly look forward to host you yet again as our esteemed guest. Yours Sincerely, Manish Kumar Head of Operations jüSTa Hotels & Resorts gm.goa@justahotels.com
4 sur 5
par ramachandran de India

Goa for business!

Publié le 24 févr. 2015 sur Hotels
Good hotel but location is a bit of an issue - not an easy place for accessing local transport to take you to the center of town. Staff were polite and coordinated well.
Commentaires de Gestion de l’hôtel
6 févr. 2016 par juSTa, Gestion de l’hôtel
Dear Guest, Our team joins me in thanking for your gracious comments about our hotel and Staff members. We are honored to note that we were able to live up to your expectation on most of the parameters during you stay at our hotel. We are happy to note you had a comfortable stay. Your appreciation plays a vital role in encouraging us to go the extra mile and ensure a wonderful experience to every guest We greatly appreciate your recommendation and look forward for the delight of welcoming you back. Yours Sincerely, Manish Kumar Head of Operations jüSTa Hotels & Resorts gm.goa@justahotels.com
3 sur 5
par Deepanshu de Gurgaon

Panjim Hotel

Publié le 19 févr. 2015 sur Hotels
The hotel is located far from Panjim..otherwise, the rooms are good..Hotel staff is cooperative. Recommended Business Hotel.
Commentaires de Gestion de l’hôtel
6 févr. 2016 par juSTa, Gestion de l’hôtel
Dear Guest, We thank you for choosing our resort for your stay and also for providing us with your valuable feedback. It is an honor to note that you found our hotel to be excellent, liked the rooms and also the service extended by our team. Your appreciation is our greatest reward. It is our foremost priority to ensure that every guest has a wonderful stay and leaves with a good memory. On behalf of our team, we truly look forward to host you yet again as our esteemed guest. Yours Sincerely, Manish Kumar Head of Operations jüSTa Hotels & Resorts gm.goa@justahotels.com
5 sur 5
par Rahul de Mumbai

Good

Publié le 13 févr. 2015 sur Hotels
Comfortable & enjoyable
Commentaires de Gestion de l’hôtel
6 févr. 2016 par juSTa, Gestion de l’hôtel
Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again. Warm Regards, Manish Kumar Head of Operations jüSTa Hotels & Resorts gm.goa@justahotels.com
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