Note fondée sur 66 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
BUY TRIP COVERAGE IF YOU RENT HERE
Publié le 28 sept. 2024 sur HomeAway If you plan to rent here...buy the trip insurance! On top of all the additional fees you better buy the insurance as well. We were scheduled to checkin 2 days prior to when Hurricane Helene hit the gulf. Surrounding areas were already being evaluated, watches and warnings were issued for the area, and the Governor had already issued a state of emergency. We reached out to the property owners the day of our checkin and requested a refund or date change, anything, for our trip and they said they were not offering any options for us at that time. They proceeded to tell us that the area was not expected to be impacted by the Hurricane...however the weather channel showed otherwise and Meteorologist's predictions can be wrong. The owners may be locals and used to storms, but we are not therefore for the safety and protection of our family and young children we felt it was best to not visit Florida during Hurricane Helene. We requested a refund or date change 2 more times from the property owner as the Hurricane approached the gulf and were declined options, therefore we lost our family vacation and the financial investment due to Hurricane Helene. This may be a great place to stay, I can't rate based on that, however it may be wise to buy that trip insurance because the property owners will NOT work with you.
par un voyageur
Great Condo
Publié le 25 sept. 2024 sur HomeAwayBeautiful area to stay in, it was our first time visiting! The home was beautiful and the big golf cart was an added plus my twins loved it
Commentaires de Gestion de l’hôtel
9 oct. 2024 par VrboOwner, Gestion de l’hôtel
We are delighted to hear that you had a wonderful trip! It's great to know that you appreciated the amenities including the golf cart. We would be more than happy to host you and your group again next year!
par un voyageur
Publié le 10 août 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
26 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your 5-star review! If there is anything specific you'd like to share about your experience, please feel free to reach out.
par un voyageur
Fun
Publié le 9 juill. 2024 sur HomeAwayI was a little concerned with the previous reviews about the golf cart and it having issues with other families and went back and forth on if I wanted to take that risk as my family really looks forward to the golf cart rides. Once we arrived, we noticed the golf cart didn't look as nice as a lot of the others in the community but decided to look past that and still enjoy it.
The ride was less than enjoyable the steering is very difficult and unsteady ( I myself decided not to drive it because I saw how uncomfortable and uptight my husband and son were trying to navigate it, which is unfortunate) the cart would shake and sway and it just stopped working on us in the worst times, in traffic! We never received the charging cord, and we just decided it was in our best interest to just drive our SUV around.
The washer machine started leaking. Everything else was fine we like the condo and the love the area.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par VrboOwner, Gestion de l’hôtel
We're delighted to know that you enjoyed our condo and its location! Should you encounter any missing items or issues during your stay in the future, we urge guests to reach out to our office immediately for swift resolution. It's wonderful to hear that you had an overall fantastic experience.
par un voyageur
Great pool and location
Publié le 1 mai 2024 sur HomeAwayWe loved the pool and location. Being across from the Big Choll was great having a toddler and multiple food options. The main tv remote did not work and we were not initally provided the instructions for the gold cart key ( although was fixed with a quick phone call). There was an issue with these small bugs that were constantly arounx no matter how clean we kept it.
Commentaires de Gestion de l’hôtel
19 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your kind words! We're delighted to know that you had a wonderful time at our resort, savoring the delights of our poolside tiki bar and grill while soaking in those breathtaking beach views. We can't wait to have you back for another unforgettable experience!
par un voyageur de New Orleans
Great house for a family of 4!
Publié le 15 août 2023 sur HomeAwayClean and updated.
Commentaires de Gestion de l’hôtel
16 août 2023 par VrboOwner, Gestion de l’hôtel
Thanks for the great review and feedback! We thank you for choosing to stay with us and look forward to hosting you again in the future.
par un voyageur
Great!
Publié le 3 août 2023 sur HomeAwayJust as pictured. Great place an location. I highly recommend!
Commentaires de Gestion de l’hôtel
4 août 2023 par VrboOwner, Gestion de l’hôtel
Thanks so much for the great review and feedback! We are delighted you enjoyed your vacation and thank you for choosing our company as your vacation rental partner. We look forward to hosting you again soon.
par un voyageur
5 Day stay
Publié le 3 août 2023 sur HomeAwayGreat location, quick access to the beach & pool. Very cute community as well. Overall great stay. There were a few things I wish were better: description of small appliances within the unit, only working coffee pot was kerig, reg coffee pot didn’t work. Minimal clean towels, paper towels & toilet paper supplied for a family of 5. No Kleenex suppled or basic cleaning supplies to wipe up messes. Even a decent broom would have been helpful. Only one stove burner worked, clothes dryer still had issues (which based off the reviews has been any issue since early spring.) If you do not intend to cook or spend much time in The unit, you’ll have no complaints:) But as a mom of 3, it’s the small things that matter! Or at least having an accurate description to plan ahead, is very helpful.
Commentaires de Gestion de l’hôtel
18 août 2023 par VrboOwner, Gestion de l’hôtel
Courtney, thanks for the review and feedback. We are thrilled you were able to get away for a few days for some relaxation time! Our group provides a startup amenity kit, but realize every person's group has different needs. Thanks for staying and we hope you made some phenomenal beach memories!
par un voyageur
Enjoyable
Publié le 6 juill. 2023 sur HomeAwayThe property had everything we needed and was very clean. The previous comments regarding the dryer are accurate, but that wouldn’t prevent us from staying again
Commentaires de Gestion de l’hôtel
7 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thanks, Kendall, for the review and feedback. We have passed this along to a member of our team. We thank you for staying and would look forward to hosting you again soon!
par un voyageur
Enjoyable Family Vacation
Publié le 5 juill. 2023 sur HomeAwayOverall as a family, we enjoyed our stay! The area is lovely, and the condo is clean. It was lacking in some basic tools (no oven mitts, and only one burner on the stove adequately worked), but I chalked this up to basic wear and tear. Honestly, it's not something that would derail our vacation because we came to have fun. The condo was the perfect size for our family of 4. If you like your space-I would not encourage more than 4 people in the condo. While there is a pull out couch, I imagine it would be like Tetris to move the furniture to accommodate the pull out. I was nervous about the complaints regarding the dryer not working, and was relieved when it did work. However, I think the vents need to be cleaned as it took a while to dry clothing. We were very excited to use the golf cart. Unfortunately, it needs work.The tires are wearing, and the steering is not adequate to be used on 30A. Overall, we did not feel safe driving it on the road. I want to point out that these issues did not upset our stay. We were enjoying our vacay. What did upset our trip, is our interaction with My Vacation Haven.The keypad for the door stopped working one evening. What could have been a mild irritation (with an easy fix), turned into a total sh** show. 3 hours and a locksmith later, we had access at 11PM. Positive and professional communication is not hard. That is all we expected, and it was not given. I would not encourage you to rent this condo if My Vacation Haven is still managing it.
Commentaires de Gestion de l’hôtel
9 oct. 2023 par VrboOwner, Gestion de l’hôtel
Your insights are truly appreciated as they help us make improvements for future guests. We apologize for the inconveniences you encountered during your stay, especially with the missing oven mitts and stove issue. Your comments regarding the dryer and golf cart have been noted, and we will address these issues promptly to ensure a more seamless experience for our future guests. We are deeply sorry to hear about the frustrating experience you had with the keypad for the door. We understand how important it is to have swift resolutions in such situations, and we fell short of your expectations. We will be looking into this incident to ensure it does not happen again. Your feedback is invaluable to us, and we appreciate your patience and understanding throughout your stay. We hope you had a wonderful vacation overall, and we sincerely apologize for any inconvenience you experienced. If you ever decide to return to the area, we would love the opportunity to provide you with a better experience.
