Ratings based on 117 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.0 Service & staff
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Bad service
Posted Oct. 18, 2024 on HomeAwayNo extra toilet paper for 4 people 1 role of toilet paper the outside swimming pool was cold every other hotel that has a outside pool has been warm idk why this was freezing cold and the room not even a sponge to wash dishes some of the dishes had brown stuff on them
Comment from Hotel Management
Oct. 21, 2024 by VrboOwner, Hotel Management
First there is extra toilet paper under the bathroom sinks and a spong with dish soap under kitchen sink. You never even contacted me about it. It would have been corrected if you had. The bad service was you for not trying to be a good guest. I usually am not this negitive but with giving a 1 star review I have no choice.
by A traveller
Wonderful condo
Posted Sep. 2, 2024 on HomeAwayEverything was fantastic and clean. We love staying at tidewater. Will be back.
Comment from Hotel Management
Sep. 7, 2024 by VrboOwner, Hotel Management
Thank you very much.
by A traveller
Disappointed
Posted Aug. 8, 2024 on HomeAway1. Not very clean. Dirt on stove, trash under couch, food inside of sleeper sofa, dirty,sandy floors, first day had to pull out sweeper which smells like Cheetoes to clean,matress pads do not get washed between guests, balcony floor was blackish, and railing looks like it hasn't been cleaned in a long time.
2.Toaster did not work at all.
3.No soap was provided in master bath sink to wash hands.We found it in the kitchen almost empty.
4.Small complimentary shampoo and conditioner in both showers not provided.
5.Kitchen pans need updated,heavily stained,warped.
6. No guest book.
7. Very uncomfortable patio chairs and 2 of them had cracks that we noticed.
8.The elevator is a joke, long line, long waits.
9. Kids eating at pool, one washed ice cream of his face in the pool, also found a napkin at the bottom of pool.
10. Needs baby pool to control urine and feces,diapers.
11. Theater closed down due to leak in ceiling and trash can unable to hold water.
12.No complimentary towels in Roman spa area.
13. Refrigerator hydrator was wet and dirty. We had to clean before using.
14. No coffee filters supplied.
15. Breakfast bar is held up by shelving brackets but, I noticed a few of the white coverings were busted.
16. Room darkening shades were missing.
17. One floor tile near Refrigerator was cracked.
18. Washing one load of laundry before leaving is asking too much.
19. Communication between Vrbo and owner was difficult. Vrbo app did not work well..I still had to pay the Vrbo fee
by A traveller
Tidewater 1904
Posted Jun. 28, 2024 on HomeAwayNice unit with beautiful views only complaint is the elevator wait times
Comment from Hotel Management
Jul. 8, 2024 by VrboOwner, Hotel Management
Thank you. Tidewater is updating the elevators so that will get better. Sorry for the inconvenience
by A traveller
Excellent Stay
Posted Jun. 17, 2024 on HomeAwayWe really enjoyed our stay this year! Frank was quick to respond to a small maintenance issue and it got fixed right away! We did not experience anything negative from this condo nor from owner. The only complaint I would have is checking out which took 30 minutes to get on the elevators - which is not Frank’s fault but Tidewaters poor management - some elevators weren’t working.
Comment from Hotel Management
Jun. 17, 2024 by VrboOwner, Hotel Management
Thank you very much Kayla.
by A traveller
Tidewater
Posted May 22, 2024 on HomeAwayOverall, satisfactory place to stay. Clean and safe. Check in was really simple if pre-registered and we had no trouble with parking or amenities. Our unit was stocked with necessities and had a great view. Our host, Frank, was very informative and thorough thru email and very kind. Wait times for the elevators were problematic but that was really our only complaint.
Comment from Hotel Management
May 22, 2024 by VrboOwner, Hotel Management
Thank you Lori. I am glad you enjoyed your stay. I hope to have you return soon.
by A traveller from Lucasville
Awesome beach view
Posted Jul. 30, 2023 on HomeAwayCondo was nice and Frank was always quick to message back or call when we needed to ask questions. It was nice having beach service included and there is plenty of things to do at the resort. Only thing I didn’t like about staying at Tidewater was the elevator wait time. You need to plan ahead so your not late going places because of the elevator wait. We have stayed at other places just as big and didn’t have so much trouble getting an elevator. That’s not something Frank can control though.
Comment from Hotel Management
Jul. 31, 2023 by VrboOwner, Hotel Management
Thank you. I am sorry about the elevators. The good news is they are going to be upgraded starting this fall which will make them faster.
by A traveller
1904 view was AMAZING!!!
Posted Jul. 6, 2023 on HomeAwayOur stay in Tidewater was great! The condo was clean and had everything you needed. This was the first condo that we have stayed in that had an icemaker to fill the cooler every morning and made the morning easy. (it's the little things). My only complaint would be that the master needs a darkening shade to pull down at night as the room wasn't dark enough for me but even with that I would definitely return to. The view was AMAZING!!!
Comment from Hotel Management
Sep. 13, 2023 by VrboOwner, Hotel Management
Thank you Julie. I will be there in October and will get a shade o the window.
by A traveller
Awesome time and views
Posted Jun. 13, 2023 on HomeAwayWe thoroughly enjoyed our week long stay in this condo. The views were spectacular and had everything we needed! Would highly recommend staying here!
Comment from Hotel Management
Jun. 21, 2023 by VrboOwner, Hotel Management
Thank you Justin.
by A traveller
Vacation 2022
Posted Oct. 4, 2022 on HomeAwayThis was our 2nd year staying in this condo and we really enjoyed ourself again. We’ve absolutely fell in love staying at the Tidewater!!
Comment from Hotel Management
Jun. 21, 2023 by VrboOwner, Hotel Management
Thank you Teia
