Note fondée sur 1 724 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 avr. 2024 sur Expedia
J’avais réservé plusieurs semaines auparavant une chambre avec vue sur la mer, 2 lits et une kitchenette. Celle-ci etait essentielle en raison d’allergies. La chambre était plus chère parce que de catégorie supérieure. J'ai eu une chambre sans kitchenette : ils n’en avaient plus… On pouvait m’en donner une sur le stationnement avec seulement un lit ! Ou bien je gardais la chambre avec 2 lits sans kitchenette. En plus, la chambre n’est pas très propre et il n’y a pas d’eau chaude !!! J’ai demandé l’aide d’Expedia, sans vraiment en obtenir. Tant que tout va bien, ça va bien avec Expédia, mais ne comptez pas obtenir d’aide de leur part. En tout cas, je n’en ai pas eu jusqu’à maintenant. On m’a offert, peut-être un dédommagement de … 30 $ !
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Alexa , Gestion de l’hôtel
Hi Francine! Thank you for taking the time to leave us a review about your visit. We sincerely apologize about your visit with us. We want every guest to have a spectacular stay, each and every time. We will share your feedback with our team so we may improve for you and future guests. Thank you for choosing Bikini Beach Resort and we hope to welcome you back again.
par un voyageur
Publié le 18 nov. 2022 sur Expedia
par un voyageur de trois rivieres
Publié le 1 mars 2022 sur Expedia
View
par un voyageur
Publié le 13 nov. 2024
Every was fine love it and going back about two weeks
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Alexa , Gestion de l’hôtel
Thank you for leaving us a fantastic review, Tiffeny! We are so happy you enjoyed every minute of your stay and we look forward to welcoming you back again soon.
par un voyageur
Publié le 1 oct. 2024
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Alexa , Gestion de l’hôtel
Hi Heather! Thank you for leaving us a great review. We appreciate your feedback and would love to hear more to learn how we can improve. Thank you for choosing Bikini Beach Resort and we hope to see you again soon.
par un voyageur
Publié le 14 sept. 2024
The stay was ok. However, we did have issues with the tv the first night and had to do without. The next day they swapped the tv out and we then had tv. Also, it says they have WiFi, however, it said no internet connection. So we wasn’t able to use WiFi at all. We was offered a percent off due to tv issues, upon checkout. When it came to that time, manager needed to do it and she wasn’t there. Called back for manager, message left for her, no callback. Called the next day was told to take it up with travel agent, which I did, they only agreed to a certain amount off, not the full percent off that was offered. So that’s my reasons for my rating. If u agree and offer something then follow through with it.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Alexa , Gestion de l’hôtel
Hi Heather! Thank you for leaving us a review about your visit. We sincerely apologize about the issues you encountered and will immediately share your feedback with our team. We want every guest to have the best experience possible and we hope to welcome you back again in the future.
par un voyageur
Publié le 9 sept. 2024
The area of the place is fantastic but for some reason the mattress sheets were very sandy before I laid in them, I found a piece of hair that didn’t belong to me, and lastly it was hard getting in and out my room due to the door getting stuck.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Alexa , Gestion de l’hôtel
Hi Cierra! Thank you for leaving us a review about your stay. We sincerely apologize about your visit and appreciate your feedback. We will share your comments with our team. Thank you for choosing Bikini Beach Resort and we hope to welcome you back again soon.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Alexa , Gestion de l’hôtel
Hi Tonya! Thank you for leaving us a review about your visit. We appreciate your feedback and highlighting where we can improve. Thank you for choosing Bikini Beach Resort and we hope to welcome you back again soon.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Alexa , Gestion de l’hôtel
Thank you for leaving us a great review, Belinda! We are thrilled you enjoyed your stay and we hope to welcome you back again soon.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Great location (close to nice restaurants and Cafe), access to the beach, nice pool and good management and front deck personal. Place can benefit from some remodeling but it is clean and have comfortable beds.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Alexa , Gestion de l’hôtel
Thank you for leaving us a review about your visit, Natalia! We are thrilled you enjoyed your stay, location, and cleanliness of our hotel. Thank you for choosing Bikini Beach Resort and we hope to welcome you back again soon.
