Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2024 sur Expedia
I just wish the rooms were cleaner. When we got to the villa there was dirty on the floor in the bedrooms. The master bedroom bathroom tub wasn’t clean. But over all it was okay.
par un voyageur
Family beach trip
Publié le 25 juill. 2024 sur HotelsThe good: the property was well maintained. The unit was nicely equipped. The beach was nice and clean.
The bad: 9am check- out is ridiculous ( but I knew this when booking. The couches were dirty and had stains. The only thing we could watch on TV was Netflix.
The ugly:The 830 am knocking on the door because they wanted to clean the unit ( we had until 9!!). You have to wear a wristband to be on property, not an issue except you have to leave them in your unit when you check-out ( at 9am) essential making it so you can not enjoy the beach or pool on the day you are leaving.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Author, Gestion de l’hôtel
Hello Barbara! Thank you for taking the time to share your comments and you enjoyed what the property and the beautiful beach had to offer. The onsite team takes great pride in their property and it is feedback like this that we truly appreciate and learn from. It was our pleasure to have you as our guest and all of our team members look forward to welcoming you back!
par un voyageur
Publié le 10 juin 2024 sur Expedia
Condo and area very kid friendly. Plenty of grocery stores and activities to do with the family
Commentaires de Gestion de l’hôtel
11 juin 2024 par Author, Gestion de l’hôtel
Thank you so much for reviewing your stay with us!
We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
par un voyageur
Publié le 8 avr. 2024 sur Expedia
Very comfortable for my large family
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Author, Gestion de l’hôtel
Thank you so much for reviewing your stay with us!
We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
par un voyageur
Publié le 4 avr. 2024 sur Expedia
Mold in kitchen and bathrooms. Unknown parking fees. Excessive noise from upstairs neighbors, we could hear every footstep. Black stains on face cloths. Extra early check out time. Edgewater Beach and Golf Resort Villa 952 in Panama City is in need of some serious remodeling and upgrades. The staff were nice.
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Author, Gestion de l’hôtel
Thank you for bringing these matters to our attention.
I'm sorry to hear about the numerous issues you encountered during your stay at Edgewater Beach and Golf Resort Villa 952 in Panama City. Mold in the kitchen and bathrooms, unknown parking fees, excessive noise from upstairs neighbors, and cleanliness issues with the linens are all unacceptable, and I apologize for the inconvenience and discomfort they caused.
Your feedback regarding the need for serious remodeling and upgrades is valuable, and I will ensure that it is shared with the management team responsible for the property. It's essential that our accommodations meet high standards of cleanliness, comfort, and functionality, and I apologize for falling short in this regard.
Your satisfaction is important to us, and we appreciate your feedback.
par un voyageur
Publié le 31 juill. 2023 sur Expedia
Our room was dirty dishes was left in stove from previous people stay! Smashed up bugs on floor! Dirty appliances! The only thing that was cleaned was the beds was made! Who ever they got cleaning for them needs to step up!
Commentaires de Gestion de l’hôtel
1 août 2023 par Michael C., Gestion de l’hôtel
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
par un voyageur
Publié le 19 juill. 2023 sur Expedia
I liked that it was convenient to the beach and pool. I liked the little pools. The villa needs to be updated.
Commentaires de Gestion de l’hôtel
20 juill. 2023 par Michael C., Gestion de l’hôtel
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
par un voyageur
Meh
Publié le 16 juill. 2023 sur HotelsMy friends and I go on a vacation every year as a group. This time we thought renting a furnished condo would be sufficient but... 1. It was $1k+ for 2 days check in at 4pm but check out ar 9 am... 2. it was supposed to be 1 king bed 2 queen beds and 2 bunk beds and a pull out couch. This might have been ok if one of our guest wasn't a line backer ar 6ft7 380lbs. Queen bed was not sufficient for him and his wife. 3. Dryer did not work so (8 peoples)wet towels and swimsuits hanging everywhere all weekend sucked. 4. The pull out sofa was sunken in so much that no one could sit on it comfortably. 5. The pots and pans were ruined by previous guest I assume but it was almost impossible to cook on them. 6. I wasn't aware of the extra $130 for parking until a few weeks after booking the place so, as you can imagine 8 people coming from 3 different states will have 3 different vehicles.
Over all the trip was satisfying but we wont be renting here again.
Commentaires de Gestion de l’hôtel
1 août 2023 par Michael C., Gestion de l’hôtel
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.
par un voyageur
Publié le 15 juill. 2023 sur Expedia
We throughly enjoyed our stay here. The property was beautiful and well kept and close to the ocean. We loved it!!
Commentaires de Gestion de l’hôtel
15 juill. 2023 par Michael C., Gestion de l’hôtel
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
par un voyageur
Publié le 9 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2023 par Michael C., Gestion de l’hôtel
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
