Avis Executive Inn Panama City Beach, FL

Thank you for your review.

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Good Day, we're sorry for the inconvience that you experienced on your stay here . Next time you stay here we'll give you your choice of rooms.

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Your feedback was verydifficult to understand due to the mis-spelled words and fracmented sentences, however I will remind you of our policies which you signed for at check in. Here is the points you touched on........1. EVERY reservation must have a credit card on file that matches your I.D. even if you are paying with cash. The credit card that you used to book your reservation must be presented to the front desk agent at the time of arrival, in order to verify it. If your employer purchased the room for you on a company credit card, then your employer must fill out and email a credit card authorization form to the hotel prior to you being allowed to check in. If you booked your room with a credit card that does not belong to you, then you must update your credit card information to one that is issued to yourself or someone else that will be checking in with you. If you can not present a matching I.D. to the credit card you will not be allowed to check in. 2. EVERY guest 18 years or older MUST provide an I.D. Card, Driver License, or Passport that hasn't expired, if anyone in your party does not have an identification none of your party will be allowed to check in. All guests must be together and present in order to check in. Minors 17 years old or younger do not need to have identification, however they must be accompanied by their legal guardian at all times. No exceptions to this rule, it's a human trafficking law. 3. DEPOSITS: A CASH deposit is required at arrival and refundable at departure after inspection of the room. All people, pets, and personal property must be vacated before inspection of the room can take place. Return all your keys to the front desk clerk and wait for inspection. ANY violation of policies or ANY damages found and you forfeit your entire deposit. Staff will not be responsible if you leave without collecting your deposit on the day of departure. Every Room is required to pay 100.00 CASH DEPOSIT.4. This is a privately owned property, there is no corporate office and the staff has the right to refuse service to anyone without providing a reason. The management handles the operations and any day to day issues, not the owner. Staff will not disclose the name, email, or phone number of the owner. Staff are not required to give out their names or personal information either. Thank you

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