Ratings based on 263 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.4 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 26, 2022 on Expedia
We rented a beautiful 3 bedroom condo in Tower 1, overlooking the beach. The condo itself and the resort amenities were exactly what we were looking for, and exceeded expectations.
Comment from Hotel Management
Oct. 27, 2022 by Emerald View Resorts , Hotel Management
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!
by A traveller from Cleveland
Posted Oct. 9, 2022 on Expedia
The place was very dirty the floors were so dirty that just walking around the place the bottom of your feet turned black you had to wash them before you could put shoes on tThesink smelled musty and don't even open the dishwasher you would gag from the smell the staff was rude and didn't care said the place had been cleaned that morning and the bed was a tiny double bed with an egg crate bed topper stuffed under the sheets very uncomfortable we slept apart most of the week And when you talk to the staff if you could find one that spoke English nobody cared and said it was cleaned that morning that you arrived and there was nothing to be done. I paid $200 for cleaning fee and all they did was sweep the floor. There was papers and bottles behind the dresser and tv stand. Very disappointed !!
by A traveller
Dirty, smelly vacation accommodations.
Posted Sep. 2, 2022 on HotelsMy stay was not what I expected, the unit cleanliness was well below my expectations.The floors were visible dirty as well as counter tops in the kitchen. Upon initial entry of the unit, the odour was moldy and musky, this odour remained for my entire stay. The sofa had a covering that was obviously filthy seemed as if it has not been washed for a very long time. I was very disappointed with the unit - the smell and overall cleanliness made my stay uncomfortable.
Comment from Hotel Management
Sep. 15, 2022 by Reservations, Emerald View Resorts, Hotel Management
Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to avoid these types of things in the future. If you'd like to share any more details about your experience and give us a chance to make it right, please call me directly at 850-249-1244 Option 1.
by A traveller
Posted Jul. 30, 2022 on Hotels
by A traveller
Posted Jul. 28, 2022 on Hotels
Comment from Hotel Management
Jul. 29, 2022 by Emerald View Resorts, Hotel Management
Thank you for taking the time to let us know about your stay with us. Come back and see us again soon!
by A traveller
Posted Jul. 25, 2022 on Expedia
Great property always smell clean great front desk
Comment from Hotel Management
Jul. 29, 2022 by Emerald View Resorts , Hotel Management
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!
by A traveller
Posted Jun. 14, 2022 on Expedia
The best resort in PCB
Comment from Hotel Management
Jul. 22, 2022 by Emerald View Resorts, Hotel Management
Thank you for taking the time to let us know about your stay with us. Come back and see us again soon!
by A traveller
Good bad ugly
Posted May 28, 2022 on HotelsOverall it was a good week.
Good-views in tower 1 amazing! Room was big and plenty of room and nice kitchen.
Bad-parking sucked barely any garage parking at night at all. Toilet paper was low, no soap, fees are high.
Ugly-fees, everything in Panama beach is inflated prices. Weather is rough. Pool closes when it may rain haha
So there’s a lot of options on the beach!
Comment from Hotel Management
Jul. 22, 2022 by Emerald View Resorts , Hotel Management
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!
by A traveller from Hahnville
Posted May 19, 2022 on Expedia
The location of this property to the beach is wonderful and easy to access from either buildings. Contactless check-in was a breeze and available in a timely manor. There are many restaurants, water and amusement parks near which makes it perfect for both families or couples.
The unit I stayed in was good but would be great if the tv’s were updated and there were available blankets or comforters on the bed.
by A traveller
Posted Mar. 25, 2022 on Expedia
The property location..,looby,pool excelent...but the cleanliness on the Room they need to improve...bathroom curtins ,soooo dirty and couches also the owner need to change couches and sofa bed to old .
