Ratings based on 783 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Aug. 27, 2024
I was skeptical when I saw the price, but this hotel was great! Staff was friendly despite being woefully understaffed, and everything was nice and clean! The only things I didn’t like were the lack of ice machines and breakfast. It’s a great location and the room we were in even had a full kitchen which I didn’t notice when booking! Beds were a little firm, and a/c was struggling, but I’d definitely stay again!
Comment from Hotel Management
Aug. 28, 2024 by Palmetto Management, Hotel Management
Thank you for your feedback. We hope to see you again.
3 out of 5
by A traveller

Posted Aug. 23, 2024 on Expedia
We asked 2 times to clean our room and no show . We were there's
Comment from Hotel Management
Aug. 25, 2024 by Palmetto Management, Hotel Management
Thank you for your feedback.
5 out of 5
by A traveller

Posted Aug. 23, 2024 on Expedia
I enjoyed my stay at the hotel. The only issue i had was I did not realize I was staying at an apartment complex across the street. They have already addressed this by adding “Across the Street” on the listing.
Comment from Hotel Management
Aug. 23, 2024 by Palmetto Management, Hotel Management
Thank you so much, we hope to see you again.
5 out of 5
by A traveller

Posted Aug. 22, 2024
The rooms were beach side.
Comment from Hotel Management
Aug. 22, 2024 by Palmetto Management, Hotel Management
Thank you, we are glad you enjoyed your stay.
1 out of 5
by A traveller

Posted Aug. 21, 2024 on Expedia
It was ok
Comment from Hotel Management
Aug. 22, 2024 by Palmetto Management, Hotel Management
Thank you for your feedback.
5 out of 5
by A traveller

Posted Aug. 20, 2024 on Hotels
Comment from Hotel Management
Aug. 21, 2024 by Palmetto Management, Hotel Management
Thank you so much, we hope to see you again, and soon.
2 out of 5
by A traveller

Posted Aug. 20, 2024 on Expedia
Hotel was okay, problem is the hidden fees when you get there! Plan on an additional 150-200 bucks, also no breakfast! Rooms a bit outdated and a bit moldy smelling! Pros are nice pool, beach access, close to everything like pier park. Would I stay again yes but tell people on a budget about fees during booking!
Comment from Hotel Management
Aug. 20, 2024 by guest relations, Hotel Management
As guest feedback is important to us, we appreciate you bringing this to our attention.
1 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
First let me start with whomever is the manager on that hotel, needs to be replaced. I walked in to my Room a saw multiple hornets flying and bug on top of the sealing, and when i went to the office to tell the manager that my kid is allergic to bees, honest esc.his response was, I CAN'T DO NOTHING ABOUT IT. With the only attitude. And storm into his office.
Comment from Hotel Management
Aug. 19, 2024 by Palmetto Management, Hotel Management
Thank you for your feedback.
1 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
Comment from Hotel Management
Aug. 20, 2024 by Palmetto Management, Hotel Management
We are sorry you feel this way. I would love to know more about what went wrong if you would like I am available to talk. Thank you.
5 out of 5
by A traveller

Posted Aug. 19, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by Palmetto Management, Hotel Management
Thank you so much, we hope to see you again and soon.