Ratings based on 23 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Family Oasis
Posted Oct. 31, 2024 on HomeAwayWe stayed here with our four children and my husband’s brother and his family. There was plenty of room for everyone, the place was clean, and the location was great! I would totally stay here again! The only down side was that the community swimming pool was too cold to swim in.
Comment from Hotel Management
Nov. 4, 2024 by VrboOwner, Hotel Management
We are so happy to hear that the property accommodated you and your family well and that it was clean and at a great location. Thank you for letting us know we are doing it right and what can be improved. Can't wait to have you with us again!
by A traveller
Great house, great rental.
Posted Oct. 29, 2024 on HomeAwayThe house was perfect and I did have a slight problem with a slow draining sink in one bathroom. I left a message and a repair person was there in an hour and fixed the drain and a loose door knob to boot. Highly recommend this gouse
Comment from Hotel Management
Oct. 29, 2024 by VrboOwner, Hotel Management
We are thrilled to hear that you had a great time and that you like the property. We are also happy to hear that the issue with the drain and loose doorknob were fixed quickly. Our goal is to ensure that each guest enjoys our properties and create great memories. Thank you for letting us know we are doing it right. Can't wait to have you with us again!
by A traveller
Great location for the unit
Posted Jun. 17, 2024 on HomeAwayGiving the home 5 stars! It’s the first house in the neighborhood with no neighbors to one side. That was great. It was clean, layout was as advertised, tram service was nice and communication with the property manager was easy. Negative- there is some wear and tear in the walls and the floors, but to be expected. Refrigerator door wasn’t closing properly, and needed some help to seal right. None of this interferes with our stay.
Comment from Hotel Management
Jul. 21, 2024 by VrboOwner, Hotel Management
Thank you for your review Ryan! We are happy to hear you enjoyed your stay at Sugar Sand Retreat!
by A traveller
Lovely respite
Posted Jun. 9, 2024 on HomeAwayWe loved the home, the location, the amenities. It was a truly wonderful stay. We'd love to do it again.
Comment from Hotel Management
Jun. 23, 2024 by VrboOwner, Hotel Management
Thank you for your review! We are so happy to hear you enjoyed your stay at Sugar Sand Retreat! We hope to host to soon! Please feel free to reach out to our Scenic Stays' reservation team to help you book your next stay with us.
by A traveller
Graduation Celebration
Posted May 9, 2024 on HomeAwayThe house and location were very nice. There were a few minor details lacking however, all and all it was a great place. The minor things were, lack of towel bars and hooks, not enough dw pods or garbage bags, some pans were extremely scratched up.
Comment from Hotel Management
Jun. 25, 2024 by VrboOwner, Hotel Management
Thank you for taking the time to leave Scenic Stays a review!
by A traveller
Wonderful Escape!
Posted May 7, 2024 on HomeAwayBeautiful property, well kept, excellent communication with the property company, location was great!
Comment from Hotel Management
May 8, 2024 by VrboOwner, Hotel Management
We are so happy to hear your vacation was such a success! We cannot wait to host your family vacation again!
by A traveller
Relaxing Visit
Posted May 4, 2024 on HomeAwayLarge newer property. Very clean. Walkable to almost everything we wanted to do. Relaxing location with a great porch. Only downside is parking can be a little tight.
Comment from Hotel Management
May 9, 2024 by VrboOwner, Hotel Management
Thank you for your review! We are happy to hear that you enjoyed your vacation!
by A traveller
Retired Grandparents
Posted Apr. 29, 2024 on HomeAwayWe really enjoyed the location up until the four black bears showed up every night to demolish the trash container
Comment from Hotel Management
May 11, 2024 by VrboOwner, Hotel Management
Oh no! We are sorry to hear about the bears, but also how exciting to see wildlife like that. We are happy to hear you enjoyed your stay!
by A traveller
Convenient Location
Posted Apr. 28, 2024 on HomeAwayOverall, this property and stay were great. The location is close to several beaches, shopping, dining. The property is spacious and the access to the private community pool was nice. Unfortunately, we did have a few issues with our stay, mostly relating to cleanliness and overall safety. The kitchen counters were dusty and there were dead spiders on them. There was dust in many other areas of the home and the fridge had crumbs. The back door handle was difficult at best to manage and would recommend a repair. Additionally, we had WiFi issues that even after maintenance came out, continued throughout the stay. I wouldn’t recommend for anyone planning to have internet to work remotely as it was lagging at best, completely unavailable at worst. Lastly, our largest concern was in the blinds chosen for the home. Unfortunately, while they are beautiful for aesthetic, they are see-through and do not offer privacy, especially in the evenings as anyone can see in when a light is on. It was especially concerning in the bathrooms. I would strongly urge the owner to update the window coverings.
Comment from Hotel Management
May 11, 2024 by VrboOwner, Hotel Management
We will definitely let our operations team about the cleaning and property managers know about the needed updates. We appreciate your review! Thank you so much! We strive to be the best, so we truly appreciate your comments and concerns!
by A traveller
Nice house, lots of flaws
Posted Apr. 1, 2024 on HomeAwayOverall, we had quite a few issues. The house is large, very nice for large groups. Our issues were: 1) floors were completely uncleaned when we arrived and many dishes were broken/chipped/cracked; 2) window coverings provided absolutey no privacy in bathrooms which was horrifying as parents of small kids; 3) ammenity wristbands were not left for us; and 4) internet was practically nonexistent. The front porch was our favorite part, which we used every night. Overall, it ws fine, but left a lot to be desired.
Comment from Hotel Management
Apr. 19, 2024 by VrboOwner, Hotel Management
Hello Jennifer, We sincerely appreciate your feedback from your stay at Sugar Sand Retreat. We will be sure to address these items you have listed with our operations team to make sure those are remedied. We hope you will give us another chance in the future to provide an even better experience for you and your family!
Thank you,
Scenic Stays
