Note fondée sur 7 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
100 % des clients le recommandent
4,5 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Best hotel in the world.

Publié le 21 juill. 2024 sur Hotels
I and my son are really enjoy stay in this hotel, it’s the best hotel I have ever stay around the world, room clean, customer service is the best of politeness, front desk and hotel employee helped me at 4 am when I was really sick and brought me to hospital ( ER/ UGD ) and he waited me till I released from hospital, manager hotel checked on me in the morning and over meal to bring up to my room. I am looking forward to stay here in the future. Thank you so much for best services.
Commentaires de Gestion de l’hôtel
5 août 2024 par DGA, Gestion de l’hôtel
Dear Suk Ing on, Warmest greeting from Swiss-Belhotel Pangkalpinang. Thank you very much for taking time to review us online and giving us such a perfect rating. We were thrilled to read that you had an enjoyable stay at our Hotel. Thank you for your kind remarks regarding cleanliness as well as the service we provided during your stay which was prompt and met your expectation. May your great experience will lead you back to Swiss-Belhotel Pangkalpinang. Best Regards, Firman General Manager
5 sur 5
par un voyageur

Publié le 1 juill. 2022 sur Expedia
The staffs were very nice and property was clean.
Commentaires de Gestion de l’hôtel
4 juill. 2022 par Andyasoka, Gestion de l’hôtel
Dear Anggraini Warmest greeting from Swiss-Belhotel PangkalpinangThank you for taking the time to review us online. We are delighted to learn that you enjoyed our cleanliness and feels our staff service very good one. Creating memorable experience during your stay is our priority and to hear a great review such a testament for us to keep delivering memorable experience. May your great experience would lead you back to Swiss-Belhotel Pangkalpinang. Hopefully we can serve you again in the future. Best regards, Andyasoka Pradana General Manager
1 sur 5
par un voyageur

Publié le 11 oct. 2019 sur Hotels
HOTEL REJECTED, AND WE CANT CHECK IN, NO RECORD RESERVATION AND HOTEL FULLY BOOKED. PLEASE CONTACT HOTEL ABOUT THIS CASE, BECAUSE HOTEL YOUR RESERVATION NOT ACCEPTED IN THE HOTEL. PLEASE TO PROCESS REFUND
Commentaires de Gestion de l’hôtel
31 oct. 2019 par Dicky, Gestion de l’hôtel
Dear Tri, Thank you very much for your feedback and we apologies for the room availability upon check in. All guest comments become our guide for a better service and we will be happy to hear from you on your next visit. Best Regards, Dicky General Manager
5 sur 5
par un voyageur de Lahti Finland

Elegant and very friendly hotel with its staff

Publié le 16 juill. 2019 sur Hotels
This is my third time I stayed in that beautiful hotel, staff are very friendly, rooms are clean have no bad smell and plenty of space in the room. You can have different exotic indo food and also western cuisine. Shortly a place to stay everytime you come to bangka.
Commentaires de Gestion de l’hôtel
23 juill. 2019 par General Manager, Gestion de l’hôtel
Thank you so much for taking the time and providing us with your feedback. We are looking forward to welcoming you back soon at Swiss-Belhotel Pangkalpinang
5 sur 5
par un voyageur

Publié le 11 juin 2019 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2019 par General Manager, Gestion de l’hôtel
Thank you so much for taking the time and providing us with your ratings. We are looking forward to welcoming you back soon at Swiss-Belhotel Pangkalpinang.
4 sur 5
par un voyageur

Publié le 18 févr. 2019 sur Hotels
Overall is a wonderful experience. The check in is a little bit too long because they cannot find my booking. It turned out that hotels.com made the booking through expedia. But all the staffs are nice and helpful. We didn’t try the breakfast that’s why I cannot give the review. The swimming pool is s little bit with open space which the neighbors (people who live around the hotel) can see you a bit.
Commentaires de Gestion de l’hôtel
1 août 2019 par General Manager, Gestion de l’hôtel
Thank you so much for taking the time and providing us with your feedback. We are looking forward to welcoming you back soon at Swiss-Belhotel Pangkalpinang
5 sur 5
par un voyageur de 안양

깨끗하고 친절한 호텔

Publié le 20 sept. 2018 sur Hotels
시내에 위치한 새로지은 호텔로 편리한 위치에 있음, 전체적으로 모든 종업원이 친절하고 손님의 불편한 사항에 대해서 관심을 가지려합니다. 크지는 않지만 15 M 정도 길이의 야외 수영장이 깨끗하게 관리되고있고, 아침 부페는 만족할 만 합니다. 전체적으로 인도네시아식 식사이긴하나 서양식 아침도 먹을 수있습니다. Pangkal pinang 에 오는 분들에게 머무를 장소로 적극 추천 합니다.