Note fondée sur 166 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2023 par Doer, Gestion de l’hôtel
Dear Cinthia,Thank you for taking the time to write your honest review. It is our great pleasure to accommodate you here in our resort. It was a great success hearing that you had a great experience in Best Western Plus The Ivywall Resort - Panglao. Thank you for your warm recommendation. We would love to have you back and hope to see you back sometime soon. We thank you for allowing us the privilege to be of service. Best Regards, Doer Escoto, General Manager
par un voyageur de Riedisheim
Publié le 1 mars 2023 sur Expedia
Hôtel propre à taille humaine, personnel aux petits soins souriants agréables, l’animation le soir avec le bar extérieur est vraiment super classe. Merci pour ce séjour fantastique.
Commentaires de Gestion de l’hôtel
8 mars 2023 par Doer, Gestion de l’hôtel
Dear LaurentWe are very happy to hear that you had a fantastic stay in our resort. we all strive to create exceptional experiences for our guests and reading reviews such as yours gifts all of us encouragement to be even better tomorrow, while at the same time a sense of pride that we were able to add fond memories of your time spent here.We would love to have you back and hope to see you back sometime soon. We thank you for allowing us the privilege to be of serviceSincerely,Doer R. EscotoGeneral Manager
par un voyageur
Magnifique!
Publié le 27 févr. 2020 sur HotelsExcellent hôtel tout neuf, personnel au petit soin et très agréable au quotidien.
On reviendra c’est sûr!
Commentaires de Gestion de l’hôtel
28 févr. 2020 par Shara ( Reservations Agent ), Gestion de l’hôtel
Dear Valued Guest,
It was pleasure serving you. We really appreciate you taking the time sharing your experience.
We’re glad that you’re satisfied on our service and felt at home staying with us.
We look forward on your next visit!
par un voyageur
Publié le 16 août 2024 sur Expedia
ダイビングショップに近かった事と、トラブルがなかったので良かった。ただし、冷蔵庫は製氷が出来なかったのが残念
Commentaires de Gestion de l’hôtel
20 août 2024 par Resa, Gestion de l’hôtel
Dear Yoichi,Thank you for your feedback! We're glad to hear that the location was convenient for your diving activities and that you had a trouble-free stay. We appreciate your input and will look into this to ensure a better experience in the future. We hope to have the opportunity to welcome you back.Doer EscotoGeneral Manager
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Publié le 30 juill. 2024 sur Hotels
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Rent og fint hotell. Det som var minus for våres del var variasjonen på maten, renhold glemte å sette i nye søppelposer når de gjorde rent. Renseriet/vaskeriet er veldig dyrt på hotellet da man må betale for hver plagg man vasker. Da finnes det lokale renserier/vaskerier som tar betalt for hver kilo klær istedenfor som resulterer at prisen blir 1/5 av summe hotellet tar. Men servicen og høfligheten på hotellet var veldig bra.
Commentaires de Gestion de l’hôtel
6 août 2024 par *, Gestion de l’hôtel
Dear Jan Alexander,Thank you for sharing your feedback! We're pleased to hear that you found our hotel clean and appreciated the service and courtesy of our staff.We apologize for the inconvenience you experienced with the variety of food and the oversight in replacing garbage bags during cleaning. We will address these issues with our team to ensure they do not recur.Regarding the dry cleaning/laundry prices, we understand your concerns and appreciate your suggestion. We will review our pricing to ensure it is competitive and offers good value to our guests.Thank you for your valuable input, and we hope to have the opportunity to welcome you back in the future for an improved experience.Doer EscotoCluster General Manager
par un voyageur de pembroke pines
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Doer, Gestion de l’hôtel
Dear Julio, Mabuhay!Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at +63 917 832 2248
par un voyageur
Comfortable room in Pangalao
Publié le 24 juin 2024 sur HotelsExpected larger room. Pretty small..otherwise comfortable
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Doer, Gestion de l’hôtel
Thank you for choosing to stay with us and for sharing your feedback. We appreciate your comments regarding the room size.We apologize if the room did not meet your expectations in terms of size. Your comfort is important to us, and we regret any inconvenience caused. Please know that we continuously strive to improve our accommodations based on guest feedback.We're glad to hear that despite the size, you found the room comfortable. Should you stay with us again, please feel free to reach out to our team in advance so we can ensure you have a room that better suits your preferences.Dear Mr. Thomas, Thank you once again for your valuable feedback. We hope to welcome you back for a more enjoyable experience in the future.Warm regards,
par un voyageur
Publié le 16 juin 2024 sur Hotels
알로나비치에서 위치도 아주 좋고 해변 접근성, 주변 식당 및 가게 접근성 좋고 직원분들도 친절합니다. 다음에 또 갈거예요.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Doer, Gestion de l’hôtel
Dear Ma'am/Sir,Thank you for choosing to stay with us at [Hotel Name] and for sharing your wonderful experience. We're delighted to hear that you enjoyed our prime location in Alona Beach, with easy access to the beach, nearby restaurants, and shops.It's fantastic to know that our friendly staff contributed to making your stay memorable. Providing exceptional hospitality is our top priority, and we're thrilled that you had a great experience with us.We look forward to welcoming you back on your next visit to Alona Beach. Please feel free to reach out to us directly if there's anything we can do to make your next stay even more enjoyable.Warm regards,
