Enjoy 3 restaurants at this 3.5-star Papallacta resort
Termas de Papallacta offers its guests a full-service spa and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.
Termas de Papallacta also features a garden, laundry facilities, and a front-desk safe. Self parking is free.
This 3.5-star Papallacta resort is smoke free.
56 guestrooms or units
3 dining venues
Meeting rooms
Full breakfast (free)
Conference center
Self-service laundry
Front desk (limited hours)
Front-desk safe
Garden
Computer for guest use
Elevator
No smoking on site
Bar or lounge
Coffee shop
Termas de Papallacta offers 56 accommodations. This Papallacta resort provides complimentary wireless Internet access. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Free full breakfast available daily 7:00 AM to 10:30 AM
3 restaurants
A bar/lounge
A coffee shop/cafe
Things to do
Full-service spa
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Bathroom
Towels provided
More
Heated floor
Heating
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.
Property is also known as
Termas Papallacta Hotel
Termas Papallacta
Termas De Papallacta Hotel Quito
Termas De Papallacta Quito
Termas Papallacta Resort
Termas De Papallacta Quito
Termas De Papallacta Spa R
Termas de Papallacta Resort
Termas de Papallacta Papallacta
Termas de Papallacta Resort Papallacta
Termas de Papallacta Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We loved our stay. The accommodation was unique and extremely comfortable. Everything from the bed to the showers to the heated floors made our stay very enjoyable. Being able to sit in the hot springs at night was amazing. The food was excellent too. We will be back!
My fiancé and I are frequent guests to this property. The hot springs are amazing, nevertheless they can do a lot better in the following:
1) Pre check in client service is pretty horrible as the they never pay attention to any requests. It was our 4th anniversary celebration and I’ve asked for a flower decoration for our room and got no response whatsoever. I messaged and called the property several times with no response.
2) Bathroom amenities are poor. Hand soap, shampoo and related are probably not even 2 star hotel level. This property is supposed to be a luxury resort.
3) On this last stay, I forgot my headset in our suite after checkout. When calling to recover my headset, once again they never responded my messages or calls. After several attempts, I finally got a hold of them through their LAN line.
Their restaurant staff is great and I hope they continue to improve as this property has amazing potential.
Have the most amazing time in the thermal pools. Had so many to choose from and was so relaxing and beautiful surroundings. Rooms were beautiful and clean.
Termas de Papallacta hotel is the best I ever been. The hotel consist 53 cabanas with 22 pools technically as you step out of your cabana there is a hot spring pool.
They have a huge amazing Spa, indoor Pool with waterfalls, massage rooms. Three Restaurants that offer delicious meals, great variety. The buffet breakfast is everything you can desire for.
The only negative I can say is the hard rock thick pillows, inpossible to sleep on. I requested a softer pillow and they delivered it to my room. Service is top notch, though not everyone speaks enough English, but I won't complain about that.
This is a magical place. Places beautifully in the mountains. So many pools. Stayed in a cabin, heated floors, jacuzzi tub, and springs right outside available 24/7 made it perfect. Dinner was delicious at the restaurant. Excellent service and we’re able to accommodate allergies. Will be back here one day !!
This thermal hot springs and spa resort was beautiful and not far from Quito. It is an all inclusive spa resort up in the Andes Mountains with full on staff in the restaurant and spa services to meet all your leisure needs. Everything was well maintained around the grounds and they where very environmentally contiguous.
Although it is beautiful country, serene and relaxing this place is at 13,000 ' elevation. Don't be in a hurry to walk anywhere, you are going to breath hard unless your a local
Only one day but it was wonderful. Made good use of the spa treatments and the restaurant. A great ending to our 10 days in Ecuador. We will be back with friends for a longer stay. All of the staff was very helpful. Gary & Victoria
Beautiful place, the surrounding area is well maintained, easy access. The installations and restaurant were very good, big selection of food. Comfortable rooms.