Note fondée sur 119 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
93 % des clients le recommandent
4,4 Propreté de la chambre
4,7 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 14 mai 2022 sur Expedia
Après une arrivée tumultueuse (due à une chambre communicante et à des voisins très tendus) nous avons pu avoir un changement de chambre le lendemain. Situation très bien gérée par la manager. L’hôtel est un peu vieillissant mais spacieux et les extérieurs côté mer sont très agréables. Côté piscine c’est très bien et surtout propre à l’exception des chats errants. Les repas sont assez variés et qualitatifs. Le service convient parfaitement. Globalement donc un séjour bien agréable à un prix très abordable.
Commentaires de Gestion de l’hôtel
16 mai 2022 par C_Paraskeva, Gestion de l’hôtel
Thank you very much for choosing the Louis Imperial Beach for your holiday. We are thrilled that after a rocky start, you were able to enjoy your stay with us and great feedback is much appreciated. It would be our pleasure to have you visit us again and we hope to welcome you back soon.
2 sur 5
par un voyageur

Publié le 6 nov. 2021 sur Expedia
Hotel vieillissant - Aging Hotel Animation bruyante le soir - Evening noisy animation
Commentaires de Gestion de l’hôtel
8 nov. 2021 par C_Paraskeva, Gestion de l’hôtel
Dear Guest, Thank you for visiting our hotel and for your feedback. We appreciate your view on the building and entertainment and will take it into consideration. We hope you will grace one of our other Louis Hotels with a visit in the future.
5 sur 5
par un voyageur

Sejour impécable en famille ou en couple.

Publié le 8 avr. 2018 sur Expedia
Pour : Restauration, qualité des prestations, piscine.....
Contre : Rien.
Emplacement : Quartier proche de la zone touristique, endroit idéal.
Super expérience, je recommande chaudement cet établissement. Nous reviendrons.
Commentaires de Gestion de l’hôtel
10 avr. 2018 par C_Paraskeva, Gestion de l’hôtel
Dear Guest, Thank you very much for your lovely feedback. We are very pleased that you enjoyed your stay with us and we look forward to welcoming you back to the Louis Imperial Beach at any time. Kind regards,
3 sur 5
par un voyageur

Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par C_Paraskeva, Gestion de l’hôtel
Thank you for visiting us and for your rating.We hope you enjoyed your stay and that any issues you may have had, were dealt with, while you were with us.Hopefully, we will have the opportunity to welcome you back for another stay, soon.
4 sur 5
par un voyageur

Publié le 21 août 2024 sur Expedia
Good hotel for families and nice location
Commentaires de Gestion de l’hôtel
21 août 2024 par C_Paraskeva, Gestion de l’hôtel
Thank you for your feedback and rating.It is great that the hotel's location and facilities for families, met with your expectations.We hope we will be welcoming you back to the Louis Imperial Beach in the near future
5 sur 5
par un voyageur

Excellent service.

Publié le 14 juill. 2024 sur Hotels
We were on all inclusive basis. Food was excellent with a variety of food available all day. Animation team is great with different activities for everyone. Staff very friendly. Excellent service.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par C_Paraskeva, Gestion de l’hôtel
Thank you very much for your glowing review.We are extremely pleased that everything met with your expectations.We hope that we will have the pleasure of welcoming you back to the Louis Imperial Beach soon.
5 sur 5
par un voyageur

Very happy with my stay!

Publié le 5 juill. 2024 sur Hotels
Fantastic trip, it was my birthday and the hotel team gave me champagne and a cake at dinner which was lovely! Hotel is a short walk to the private beach, which is part sandy part rocky. The indoor pool and adults only pool were fantastic to swim in, and as vegetarians we had lots of food options. Only con - Any tourist attraction required a long bus or a short taxi ride, prices are quite expensive for the distance travelled.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par C_Paraskeva, Gestion de l’hôtel
Thank you so much for your wonderful feedback.We are very pleased that your birthday was well spent and that our efforts to help you celebrate, met with your expectations.We hope that we will have the pleasure of welcoming you back to the Louis Imperial Beach soon.
4 sur 5
par un voyageur

Publié le 25 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 avr. 2024 par C_Paraskeva, Gestion de l’hôtel
Thank you for staying with us and for your rating.We hope to welcome you back to the Louis Imperial Beach in the future.Kind regards,
5 sur 5
par un voyageur

Publié le 15 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 déc. 2023 par C_Paraskeva, Gestion de l’hôtel
Thank you very much for your rating of excellence.We hope to welcome you back to the Louis Imperial Beach soon
4 sur 5
par un voyageur

Publié le 4 oct. 2023 sur Expedia
Nice property with children pool and nice adult pools as well. The food was really really good! We really enjoyed our stay. Rooms are basic but very clean and spacious. The only 2 disadvantages we had were that no one told us the kids club is completely closed in September and that there were many fire ants around the pool- once we said it to the staff I think they sprayed the area and couple of days later it became a bit better.
Commentaires de Gestion de l’hôtel
4 oct. 2023 par C_Paraskeva, Gestion de l’hôtel
Thank you very much for taking the time to give us your feedback.We are glad that you were pleased with the food, rooms and property.We are surprised that you were led to believe the kids club was closed during your stay as this is not the case. There are certain hours they are closed, but otherwise it should have been open. We would love for you to contact us at the hotel, for more info, so management can find out what the issue was.We thank you again and hope we will have the opportunity to welcome you back to the Imperial in the near future.