Note fondée sur 60 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 juin 2024 sur Expedia
Super hotel, on s est régalés le personnel est top merci
Commentaires de Gestion de l’hôtel
8 juin 2024 par Gintare Koriaginaite, Public Relations, Gestion de l’hôtel
Cher deborah,Merci d'avoir pris le temps de partager avec nous votre évaluation sur votre expérience Vangelis Hotel & Suites. Dans l’attente de votre prochaines visites!Meilleures salutations,
par un voyageur
Hôtel familial et agréable.
Publié le 7 mai 2024 sur HotelsBon séjour dans l’ensemble. Hôtel à proximité de la plage et de la rue principale.
Animation quotidienne sympathique (enfants et adultes). Personnel agréable et aux petits soins. Le Spa est convenable aussi.
Pour les piscines, elles ne sont pas chauffées. Pas évident pour les enfants en bas âge.
Les chambres sont modernes et confortables.
Commentaires de Gestion de l’hôtel
10 mai 2024 par Gintare Koriaginaite, Public Relations, Gestion de l’hôtel
Cher Jean pierre,Merci d'avoir choisi de visiter Vangelis Hotel & Suites. Votre excellente note est bien notée. Au plaisir de vous accueillir de nouveau dans un proche avenir.Cordialement,
par un voyageur
Publié le 16 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2023 par Gintare Koriaginaite, Public Relations , Gestion de l’hôtel
Dear Valued Guest,Thank you for choosing us for your holiday and for your high rating! We are glad to know that you had a great time with us.We wish you all the best and we hope to welcome you again in the future.Best Regards,
par un voyageur
Publié le 25 août 2024 sur Expedia
Fantastic holiday.
Beautiful room but our room was road and sea facing, with a nightclub next door which was very noisy until early hours.
Other than that a great hotel
Commentaires de Gestion de l’hôtel
25 août 2024 par Gintare Koriaginaite, Public Relations, Gestion de l’hôtel
Dear Helen,Thank you for choosing us for your holiday and for your high rating! We are happy to know that you had a great time with us!We wish you all the best and we hope to welcome you again in the future.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Gintare Koriaginaite, Public Relations, Gestion de l’hôtel
Dear Marina,Thank you for choosing us for your stay at Protaras and for your high rating! We are glad to know that you enjoyed your stay!We hope to have an opportunity to welcome you again in the future!
par un voyageur
Expensive for the quality
Publié le 3 août 2024 sur HotelsDecent service and quality of the amenities but not worth the price. Also it was down as all inclusive however if you had less than three nights stay it was not possible to have all inclusive or uograde at the hotel.
Commentaires de Gestion de l’hôtel
11 août 2024 par Gintare Koriaginaite, Public Relations, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your thoughts with us. We’re glad to hear that you found our service and amenities to be of good quality, but we regret that you felt the experience did not offer the value you expected.Regarding the all-inclusive package, we apologize for any confusion. Our policy typically requires a minimum stay for the all-inclusive option, and we understand that this may have been an inconvenience during your visit. We’ll certainly take your feedback into account as we review our offerings to ensure clearer communication for future guests.We hope you’ll consider giving us another chance to exceed your expectations on your next visit.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Gintare Koriaginaite, Public Relations, Gestion de l’hôtel
Dear Valued Guest,Thank you for choosing us for your stay at Protaras and for your high rating! We wish you all the best and we hope to welcome you again in the future!
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Gintare Koriaginaite, Public Relations, Gestion de l’hôtel
Dear Valued Guest,Thank you for choosing Vangelis Hotel & Suites for your holiday and for your high rating!We wish you all the best and we hope to welcome you again in the future!
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Sleepless Nights and Privacy Breaches Ruined Our Stay.
Rating: 2/5
My sister and I recently stayed at this all-inclusive hotel, expecting a relaxing vacation, but our experience was far from restful.
Pros:
Food: The food options were decent and satisfactory.
Pools: The pools were clean and enjoyable.
Cons:
Noise Levels: The noise from surrounding bars was unbearable, with music blaring until 2 or 3 AM every night. Despite wearing ear plugs and noise-cancelling headphones, the noise was so intrusive that we couldn’t get any actual sleep.
Room Brightness: While the main windows had blackout curtains, the bathroom did not, leading to the room being incredibly bright early in the morning and further disrupting our sleep.
Privacy Breach: In a severe breach of privacy, an attendant delivered sandwiches we never ordered around 10 PM. After knocking and receiving no response, he let himself into our room without our permission. This was not only shocking but completely unacceptable.
Despite being Platinum Expedia members, we did not receive any room upgrade. The lack of sleep due to noise and early morning brightness, combined with the invasion of our privacy, significantly ruined our vacation experience. I hope the hotel management addresses these serious issues to prevent future guests from having a similar experience.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Gintare Koriaginaite, Public Relations, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations and that you encountered several issues.We appreciate your positive comments about our food options and clean pools. However, we deeply regret the challenges you faced regarding noise levels, room brightness, and the privacy breach.We were not made aware of these issues during your stay. Had we known about the sleepless nights you were experiencing, we would have certainly arranged a room change to a quieter location within our hotel. Our hotel is centrally located in Protaras, which means that nearby restaurants and bars can sometimes contribute to higher noise levels.We sincerely apologize for the incident where a staff member entered your room without permission. This is not in line with our standards, and we assure you that we are taking serious actions to prevent such occurrences in the future.Your feedback is important to us, and we hope to have the opportunity to provide you with a much-improved experience should you choose to stay with us again.
par un voyageur
Publié le 27 juin 2024 sur Expedia
Went with 18 family members of all different ages. The pool was fantastic for the younger children as it was of decent dephts.
Food was nice but limitid and didnt always meet the childrens tastes and i would say if you are not adventurous with your foods then this may not be the hotel of choice for you.
Hotel is based right on a busy lively strip so hotel entertainment was not wow but the kids liked it having a mini disco every night. The staff were freindly and approachable.
Hotel was clean but our party did have different experiences with the rooms being cleaned. Some had rooms cleaned every day others only had them cleaned once they asked!
For our holiday it was great and would deffintly bring the younger children again with the understanding that we would be going out for dinner on the strip. There were plenty of bars for food, with arcades. Kfc and mcdonalds aswell.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Gintare Koriaginaite, Public Relations, Gestion de l’hôtel
Dear Valued Guest,Thank you for sharing your experience with us!We're delighted to hear that your large family group had a great holiday, especially the younger children enjoying the pool and mini disco. It's wonderful to know you found our staff friendly and approachable, and our hotel clean.We appreciate your feedback on the food variety and room cleaning consistency. We'll take this into account as we strive to improve our services. It's great to hear that you enjoyed the convenience of our location on the lively strip, with many dining options nearby.We look forward to welcoming you and your family back for another enjoyable stay!Best Regards,
