Note fondée sur 41 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juill. 2024 par The Management Team, Gestion de l’hôtel
Dear Anne-Kristin,Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at Vrissaki Beach Hotel.With best regards,The Management Team
par un voyageur
very dissapointing
Publié le 1 août 2023 sur Hotels
The hotel has a very good location with walking distance to the beach with beatful view. The hotel has good facilities like spa and swimming pool however we could not use any of these because the pool is small and there is no enough sunbeds. Visitors wake uap early and leave their towels in orde to occupy the sunbeds whole day even if they dont use them .
Air conditioner was hardly working, it was constantly hot in the room and we could not sleep. Beds are uncomfortable and I had lower back pain after the first sleep in that hotel.
The bathroom sink was leaking and nobody came to fix it. Overall the rooms need refurbishment. There was one bottle of water in the room and when we asked for an extra one (each cost 3 Euro) they requested 5 Euro service charge for room service. There is no shampoo, no soap (only luquid soap that drips and you cant even wash your body with it) and no hair balsam, no hair dryer.
At the restaurant we ordered chicken caesar salad and they put bacon in i although there is no such ingridient mentioned in the menu and I warned the waitress I dont eat pork. When I called the manager his reply was 'all chicken caesar salads contain bacon and that was a menu printing company fault). No apologies nothing. Ant ehe last but not least they did not clean our room even once in our 3 days stay. Second day the cleanşng lady showed up at 11 and we asked her to come in 20 minutes as we were getting ready for the beach). When we came back couple of hours later the
Commentaires de Gestion de l’hôtel
2 août 2023 par VBH, Gestion de l’hôtel
Dear Mr Aigerim,First and foremost, we would like to thank you for choosing Vrissaki Beach Hotel for your stay. We would like to thank you for your positive comments about our facilities and our location. We are concerned to note though that the bed and our pool didn't leave you completely satisfied. Let us however, point out some important facts: 1. Of course there is a hair dryer in the room, as well as toiletries which they are replaced-refilled daily or whenever needed, by the housekeeping. 2. There were bottles of water in the mini fridge which are offered to you on arrival at no cost. If you like to buy water in the hotel the cost is 2.00 EUR not 3.00. 3. Room Service is charged and indicated in your hotel directory book in your room. 4. All beds in the hotel and in particular the ones in your room, are new. 5. Air conditioning is working perfectly and we had no maintenance call from your room regarding the air conditioning. 6. All beach towels are removed from the pool attendants, if they are placed on the sunbeds before 8:00 in the morning and if they are placed after 8:00 and stay there for long time without being used by anyone then they are also removed! 7. The salad was taken off from your bill and the Restaurant Manager apologized for the mistake.However, all comments have been passed to the relevant departments in order to be examined and ensure that we are able to deliver the best guest experience possible. We wish we can have the chance to welcome you back again in the near future!Best RegardsThe ManagementVRISSAKI BEACH HOTEL
par un voyageur
Publié le 5 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 juill. 2023 par VBH, Gestion de l’hôtel
Thank you very much Svetlana for your excellent 10 out of 10 review of our hotel.
par un voyageur
Publié le 16 avr. 2023 sur Expedia
Fantastiskt fin personal, framförallt Carmen i receptionen och Marianna i poolbaren, vilken service och vilka vänliga personer. Otroligt nära stranden. Fräscha och fina rum samt de gemensamma utrymmena. God mat och bra frukost. Vill man ha en lugn och avslappnad semster så är Protaras och Vrissaki beach hotel platsen att åka till. Bodde på hotellet tillsammans med min 10 åriga son som älskade allt från poolerna till maten.
Commentaires de Gestion de l’hôtel
18 avr. 2023 par RESERVATIONS TEAM, Gestion de l’hôtel
Kära Minna Alexandra,Vi noterade med glädje det positiva betyg du har lagt ut på din Vrissaki Beach Hotel-upplevelse. Och ser fram emot att välkomna dig tillbaka.Med vänliga hälsningar,Dear Minna Alexandra,We noted with pleasure the positive rating you have posted on your Vrissaki Beach Hotel experience. And look forward to welcoming you back.With best regards,
par un voyageur
Publié le 30 oct. 2022 sur Expedia
Good location, and the room with terrace is very spacious and has a great view. Also very clean building.
Commentaires de Gestion de l’hôtel
30 oct. 2022 par VBH, Gestion de l’hôtel
Ruidong thank you very much for your excellent review and comments.
par un voyageur
Publié le 30 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
31 oct. 2022 par VBH, Gestion de l’hôtel
Dear Thomas, thank you for your feedback and we would appreciate if you give us some more information as to why you gave 6 out of 10, in order to improve any shortfalls.
par un voyageur
Publié le 30 oct. 2022 sur Hotels
Πάρα πολύ κσλή
Commentaires de Gestion de l’hôtel
31 oct. 2022 par VBH, Gestion de l’hôtel
Chrysanthos thank you very much for your great review and comments.
par un voyageur
Publié le 13 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2022 par VBH, Gestion de l’hôtel
Thank you very much Allan for your review
par un voyageur
Publié le 12 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2022 par VBH, Gestion de l’hôtel
Simon, thank you for your excellent review.
par un voyageur
Publié le 3 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2022 par VBH, Gestion de l’hôtel
Susan, thank you very much for your excellent review.
