Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,1 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 janv. 2024 sur Hotels
par un voyageur
OK hotel, will not return
Publié le 28 sept. 2023 sur HotelsUpon arrival the booked room was not available. After some discussion we got an upgrade so we could have the double bed instead of the twins that they had available (but had not booked).
Restaurant inside is big and rather uninviting.
Outside is nice, at the lake but service difficult to obtain. Most staff doesn't speak english.
We were there the weekend. Saturday they had some VIP party, resulting in total neglect of the other guests.
Evening/night was topped of with very loud music until 3am. When I complained I was told nothing could be done.
Relatively expensive hotel
par un voyageur
Publié le 21 août 2023 sur Hotels
The place is beautiful, right next to lake toba. Unfortunately there’s so many things that should be upgraded.
The hotel stuff was amazing, always smiling and helpfull.
par un voyageur
Publié le 26 avr. 2022 sur Hotels
par un voyageur
ga tepat janji, pelanggan di biarkan lama menunggu
Publié le 12 févr. 2020 sur Hotelssudah booking jauh2 hari, sampe di hotel jam 14:30
waktu checkin yang tertera di hotel adalah jam 14:00, waktu regis di blg kalau kamar sdh selesai di bersihkan akan di telpon, setelah 2jam ga ada telpon sama sekali. yg datang lebih sore sdh dpt kamar sedangkan kami blm dpt kamar. lapor ke receptionist, katanya 30menit, stlh 30menit saya tanya lagi, dia bilang 30 menit lagi.
akhirnya checkin jam 17:30 sore.
benar2 kacau administrasinya, ga ada kompensasi sama sekali.
yg ribut di kasih kamar duluan yg nunggu di bego begoin, parah benar
Commentaires de Gestion de l’hôtel
11 mars 2020 par Management Inna Parapat Hotel, Gestion de l’hôtel
Pengunjung yang terhormat,
Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Sementara saya berharap bahwa Anda memiliki pengalaman yang lebih baik di kunjungan Anda kemarin, dari umpan balik seperti inilah kami belajar dan ini akan kami gunakan untuk memperbaiki diri. Kami bekerja keras untuk memberikan pengalaman tamu yang luar biasa, dan dalam hal ini jelas bahwa kami tidak melakukan yang terbaik. Jika Anda memberi kami kesempatan untuk mendapatkan kepercayaan Anda kembali, saya akan meyakinkan Anda bahwa kami akan melakukan yang terbaik untuk memberikan Anda pengalaman hotel yang baik seperti banyak tamu kami yang tumbuh menyukai pengalaman mereka yang baik di hotel ini.
Dengan hormat,
par un voyageur
Publié le 22 déc. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2020 par Management, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Management Inna Parapat Hotel
par un voyageur
Publié le 12 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2020 par Management, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Management Inna Parapat Hotel
par un voyageur
thank you Ina Parapat
Publié le 26 mai 2019 sur Hotelsbeen staying here since the past 10 years. it is always the best place in parapat.
fully recommended to all that wanna have a great fun and pleasant stay at lake toba.
thank you for the joybthat we had there Ina Parapat🙏
Commentaires de Gestion de l’hôtel
20 mars 2020 par Management, Gestion de l’hôtel
Dear Mrs Asnah,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Management Inna Parapat Hotel
par un voyageur
No 3 person option even if it shows on your option
Publié le 28 mars 2019 sur HotelsI booked & paid for 3 adults but during check-in, the reception said I need to be charged for 1 extra bed and also additional breakfast for 1 person. The hotel and this website should not allowed for 3 persons option at the first place if I need to pay extra for 1 more person. The fine print is not adequate.
Commentaires de Gestion de l’hôtel
20 mars 2020 par Management, Gestion de l’hôtel
Dear Mrs Norhidayah,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Management Inna Parapat Hotel
