Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Apartment nahe Disneyland
Publié le 17 mars 2024 sur HomeAwayDer Kontakt mit der Agentur war freundlich und unkompliziert.
Die Sauberkeit ließ leider zu wünschen übrig.
Nach Meldung an die Agentur ( Wohnung wurde über einen Schlüsselsafe übergeben,kein Mitarbeiter anwesend) stellte man unsere Aussage in Frage,nachgearbeitet wurde jedoch nicht.
Die Entfernung zum Disneyland ist super und lässt sich auch sehr gut fahren,aber aufgrund der Sauberkeit nie wieder.
Commentaires de Gestion de l’hôtel
16 avr. 2024 par VrboOwner, Gestion de l’hôtel
Dear Daniel, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this accommodation as well as the contact with our concierge. Your remark regarding the cleanliness has been taken into account, we will make sure to discuss it with our team. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
par un voyageur
Very nice apartment and town - expected gentler manager
Publié le 16 mars 2024 sur HomeAwayVery nice apartment and building in a charming little town. We asked the manager for an extra blanket for our kids, ¿he/she? (never identified him/herself) though an extra person was staying. Quite unfriendly messages. We could have bought the blanket in a supermarket and avoided it.
Commentaires de Gestion de l’hôtel
16 mai 2024 par VrboOwner, Gestion de l’hôtel
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed the overall comfort of this accommodation. We are sorry that the communication was not up to your expectations, we will make sure to discuss your remark with our team. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
