Note fondée sur 243 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,4 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Alice, Guest Experience Manager - HDDA, Gestion de l’hôtel
Chère Alicia,Merci infiniment pour votre 5/5.Nous avons hâte de vous accueillir à nouveau à Dame Des Arts!
par un voyageur de Mont-Royal
Publié le 14 nov. 2023 sur Expedia
Très bel hotel avec lit confortable.
J'aurais mis 5 étoiles mais l'aménagement du bain/douche ne fonctionne absolument pas. La porte de verre a été installée du mauvais côté sur le bain et en plus d'y complexifié l'accès on ne peut pas utiliser la douche au plafond car l'eau tombe sur et derrière le comptoir du lavabo. Donc on doit se laver à la douchette manuelle qui a un support à la haiteur des genoux...
Commentaires de Gestion de l’hôtel
16 nov. 2023 par Team HDDA, Gestion de l’hôtel
Chère Madame BOUCHARD, En dépit du mauvais aménagement de cette salle de bain, nous sommes soulagés que le reste de notre service ait mérité le score 4/5. J'ai communiqué votre observation pratique à notre service Technique. Pour votre prochain séjour, nous ferons notre mieux pour vous donner une expérience 5/5.
par un voyageur
Bel établissement
Publié le 18 juin 2023 sur HotelsBel établissement bien tenu personnel agréable restaurant super
Commentaires de Gestion de l’hôtel
24 juin 2023 par Gildas, Gestion de l’hôtel
Bonjour Patricia,Nous vous remercions sincèrement d'avoir pris le temps de noter votre expérience parmi nous et de partager ces gentils mots. Nous ne manquerons pas de communiquer ce retours à nos équipes.Nous espérons prochainement vous revoir!A bientot,
par un voyageur
Publié le 13 juin 2023 sur Expedia
Super
Commentaires de Gestion de l’hôtel
14 juin 2023 par Alice - HDDA, Gestion de l’hôtel
Dear Noemie,Thank you for sharing your experience with us.
par un voyageur
Publié le 7 août 2024 sur Expedia
Loved the room terrace, staff was friendly and accommodating and the area was fantastic
Commentaires de Gestion de l’hôtel
8 août 2024 par Alice, Guest Experience Manager - HDDA, Gestion de l’hôtel
Dear Lise,Thank you for your kind words about your stay at Dame Des Arts!We're thrilled to read that you enjoyed your room terrace, the friendly and accommodating staff, and the fantastic location.Your positive feedback is greatly appreciated and motivates us to continue providing exceptional experiences for our guests.We hope to have the pleasure of welcoming you back to Dame Des Arts!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Tiny and expensive rooms. Terrible breakfast.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Alice, Guest Experience Manager - HDDA, Gestion de l’hôtel
Dear Riaz,We appreciate you taking the time to share your experience.We’re sorry to read that you found the rooms small and overpriced, pricing is subject to seasonal changes and event-specific factors.We would appreciate it if you could share more details about your breakfast experience for us to improve it.Thank you very much,
par un voyageur
Publié le 29 juill. 2024 sur Expedia
I would give 5 stars everything was perfect except the view. It was my first time in Paris, so of course I really wanted a beautiful room with Eifel tower view. I didn’t mind to pay extra for it. It looks nice on pictures, but when I arrived it was huge disappointment, I could barely see the tip of the Eifel Tower, especially when trying to take a selfie the tower will just get lost on the background. So bottom line don’t waste your money for the view it’s not worth it. Other than that great hotel. I enjoyed my stay.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Alice, Guest Experience Manager - HDDA, Gestion de l’hôtel
Dear Galina,Thank you for your kind words about your stay! We're delighted to read you enjoyed your time with us!We're truly sorry to read that the view from your room didn't meet your expectations.We understand that Paris is a city of iconic views, and we strive to offer our guests the best possible experience offerings.Thank you again for your feedback, and we hope to welcome you back to Paris in the future.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Alice, Guest Experience Manager - HDDA, Gestion de l’hôtel
Dear Toru,Thank you very much for your feeback.We hope to welcome you back very soon at Dame Des Arts!
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Hotel Dame Des Arts was an absolutely incredible place to stay for our honeymoon in Paris. We were lucky enough to get a room with a great terrace view of the city. The included breakfast was a great way to start our day each morning. The staff was so helpful, friendly, polite, and welcoming. There are too many great amenities to list, but some of our favorites were the complimentary snacks and beverages in the room, the luggage service, and the exceptionally clean and stylish facilities. From the moment we checked in at the front desk, we felt very welcome and supported. We also liked how close the hotel was to a convenient metro stop. Despite being in a very lively part of Paris, the room was very quiet and peaceful. I have nothing but positive things to say about my experience and I'm thankful to the staff for making it such a great stay for my wife and I.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Alice, Guest Experience Manager - HDDA, Gestion de l’hôtel
Dear Loren,Thank you so much for taking the time to share this wonderful feedback about your honeymoon stay at Dame des Arts!We are absolutely thrilled to read that you had a great experience and that everything from the room with a terrace view to the exceptional service contributed to a memorable honeymoon in Paris.Thank you again for your kind words and for choosing us for such a unique occasion! We wish you all the best and hope to welcome you back again someday!
par un voyageur de Burke
Publié le 21 juill. 2024 sur Expedia
The rooms are very efficient, the staff and the concierge are very knowledgeable and helpful. There is a pleasant courtyard dining area and a lovely rooftop bar with a stunning view of the city.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Alice, Guest Experience Manager - HDDA, Gestion de l’hôtel
Dear Mark,Thank you for taking the time to share this wonderful review!We're delighted to read you found our rooms efficient and comfortable.It's fantastic to know our team and concierge were knowledgeable and helpful – they truly go the extra mile to ensure our guests have an enjoyable stay.We're also thrilled you enjoyed both our courtyard dining area and rooftop bar! The courtyard provides a charming atmosphere, while the rooftop offers stunning city views – the perfect places to relax and unwind.We strive to create a memorable experience for all our guests, and your feedback lets us know we're succeeding.We'd love to welcome you back again soon at Dame Des Arts!
