Ratings based on 442 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 2, 2024 on Expedia
The Mansart is ideally placed for a stay in the Opera district being within three blocks of the Opera House and about the same distance from the Seine. This is an old but very well maintained property. The cost room is perfect for one, or for two if they like each other. The staff, especially Sanjay, were helpful and engaging. The front desk was very helpful in mailing a package back to me of gifts that I had left at a nearby restaurant - thank you! The only complaint I have is that the floors in the bathroom are slippery when they become wet from the open shower. I would highly recommend this property and hope to return soon.
by A traveller
Posted Sep. 27, 2024 on Expedia
Great location and delicious included breakfast
by A traveller
Posted Sep. 14, 2024 on Hotels
by A traveller
Posted Sep. 10, 2024 on Hotels
Loved our stay they helped us alot with getting a cab to the airport, pointed to us to using the guest PC to check in our flight. Staff very attentive and avoided using the only elevator when guests wanted to use it. Small things like that are noticed. Super convenient and central to many landmarks.
by A traveller
Little French gem
Posted Sep. 5, 2024 on HotelsWe enjoyed every minute at the wonderfully located French hotel, away from the usual American style larger hotel brands but super comfortable, interesting and unique decor and amazing staff and location make this a place we would return to. Tres bien ! Love this little gem.
by A traveller
Posted Sep. 3, 2024 on Hotels
by A traveller
Posted Aug. 29, 2024 on Expedia
My family stayed in the deluxe family suite with connecting room. Each suite had its own bathroom. It was quite spacious and decorated in old vintage style which we appreciated as it felt very European. While some have called the decor tired and needing updating we thought it added to the charm of the place.
The bathrooms were adequate but could use some better design additions such as shampoo bottle holders in the shower. They were just propped on a safety bar and tended to fall often while in the shower. One of the bathrooms had no toilet paper holder.
However these were minor inconveniences and overall the hotel itself is in a good location with bakeries, cafe and restaurants annd subway trains all close by.
I do note that there are a couple of bars just below and across from the hotel so you do get some late night noise from these bars. But we were so exhausted from our sightseeing that this did not bother us.
The staff were always helpful and assisted with directions and recommendations for restaurants. At checkout we were pressed for time and did not have time for any breakfast. I mentioned this and asked whether we could purchase a couple of croissants and the Asian lady from Bangkok (I have forgotten her name - apologies) kindly went to the breakfast room and grabbed a few croissants for us. She was also helpful in arranging taxi pickup to the airport and did her best to help us get to the airport on time. We enjoyed.
All in all a good stay in Paris.
by A traveller
Posted Aug. 25, 2024 on Hotels
Comment from Hotel Management
Aug. 25, 2024 by Francesca, Hotel Management
Dear Madam and Sir,We would like to extend our heartfelt thanks for choosing for your recent stay. It was truly a pleasure to host you, and we hope you had an enjoyable experience with us.Your satisfaction is our top priority, and we are delighted to hear that you appreciated our services. If you have any feedback or suggestions on how we can further enhance your experience, please do not hesitate to share them with us.We look forward to welcoming you back in the near future.Best regards,FrancescaFront Office and Reservation Department
by A traveller
Posted Aug. 22, 2024 on Expedia
The hotel is right in the middle of everything.
Historic building with modern amenities. Love the character of the rooms.
Staff is super friendly & helpful.
Would recommend. 12/10.
Comment from Hotel Management
Aug. 23, 2024 by Francesca, Hotel Management
Dear Madam Lena,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our central location, the blend of historic charm with modern amenities, and the character of our rooms. It’s especially rewarding to know that our staff made a positive impression on your stay. Your recommendation means a lot to us, and we’re honored by your perfect score. We look forward to welcoming you back in the future!Warm regards,Front Office and reservation Staff
by A traveller
Posted Aug. 22, 2024 on Expedia
Very friendly reception and helpful. Rooms are small like everywhere in Paris but nicely decorated.
Comment from Hotel Management
Aug. 23, 2024 by Francesca, Hotel Management
Dear Mr. Massimo,Thank you for your kind feedback. We’re delighted to hear that you found our reception team friendly and helpful. While our rooms reflect the cozy charm typical of Paris, we’re glad you appreciated the thoughtful décor. We hope to have the pleasure of welcoming you back on your next visit to the city.Best regards,Front Office and reservation department
