Ratings based on 104 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 9, 2024 on Hotels
by A traveller
Posted Oct. 27, 2023 on Expedia
Room and staff are great. Easy access to La Defence and Puteaux. A bit of a maze inside, but access to the rooms and reception is good.
by A traveller
Posted Sep. 24, 2023 on Expedia
by A traveller from beirut central district
Posted Sep. 24, 2023 on Expedia
The staff members are really helpful and welcoming. The hotel is clean and very nice, rooms are clean and space of the room is totally fine. Very convenient and the area is nice. There is no water kettle nor coffee machine in the room but other than that all is perfect
by A traveller from TORONTO
Posted Aug. 13, 2023 on Expedia
Great hotel
Comment from Hotel Management
Aug. 19, 2023 by Rindra, Hotel Management
Hello Jonathan !Mama La Défense's team would like to thank you personally for this super score you put about your last stay Come to visit us again soon !MamaYOU
by A traveller
Posted Aug. 9, 2023 on Expedia
Our stay was very pleasant , and we would like to give a special mention to the excellent check in staff , Gracias Diego !!
by A traveller
Posted Jul. 25, 2023 on Hotels
by A traveller
Posted Jul. 23, 2023 on Expedia
The hotel is a very modern, cool, high tech, super comfortable and clean place. The hotel is in the financial district, so not much in the area to walk to, but a quick 5 min walk to the Metro, Esplanade de La Defense. We were able to purchase T tickets to get to Paris in 20 minutes. It’s the cheapest way to travel. Staff were all so friendly and helpful. I recommend the Penthouse restaurant. The food was fantastic and if you book after 10pm you have a beautiful view of the Eiffel Tower.
by A traveller
Posted Jul. 23, 2023 on Expedia
Great location. Really quirky which we loved… however nowhere was it made clear that they would need an extra 100€ deposit so this caused an issue as we had to move some money into the right account with our bank which was inconvenient at 11pm
by A traveller
Not a restful stay
Posted Mar. 21, 2023 on HotelsOver the top design, friendly staff, decent location for La Defence which is a 30 minute walk.
Hotel website stated diner open from 7pm for dinner all days. However, it was closed and staff did not seem to understand timings. Was a Sunday and nothing around so had to take a metro for food as did not want to try their fine dining experience at very high prices.
TV in room did not work
Room being serviced or rearranged until midnight next door created a lot of noise as wall are paper thin ans actually move when next door is closed.
Room was too hot and stuffy and there is no other ventilation in the room. AC was an enigma as no temperature given. I woke at 01:30 in morning and called reception who told me I could come done for a tutorial on how to work the AC. I did and they told me to increase the AC to make it cooler. Ridiculous and it made no difference after standing in my shorts barefoot in the hotel reception.
Eco is great but a bar of soap for hair and body ?
I decided not to take breakfast as I did not want further disappointment.
