Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,2 Service et personnel
3,5 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 août 2024 sur Hotels
The unit didn't have air conditioning as advertised. It was 90 degrees when we got there at 11 pm and we couldn't cool it down, even with all the windows and doors open. We couldn't stay there. We were really disappointed because when we booked it said the unit had air conditioning and the property management people said it doesn't. We were mislead.
Commentaires de Gestion de l’hôtel
5 août 2024 par Leena, Gestion de l’hôtel
Erin, We apologize for the inconvenience and discomfort you experienced during your stay. We understand your frustration and disappointment. We'll address this issue immediately to ensure accurate information is provided in our listings and to prevent this from happening. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused.
par un voyageur
Publié le 10 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juin 2024 par Leena, Gestion de l’hôtel
Alexandro, Thank you for the review! We are thrilled you enjoyed your stay with us and hope you will revisit us soon!
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par Leena, Gestion de l’hôtel
Gary, Thank you for the perfect 5-star review. We hope you stay with us again soon
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Lena, Gestion de l’hôtel
We are so pleased to learn that you enjoyed so many elements that our accommodations had to offer, and we hope to welcome you back very soon!
par un voyageur
Close to the slopes.
Publié le 12 févr. 2023 sur HotelsVery clean. Furnishings are a little tired, but functional. The lighting is a little odd. Good in the kitchen, but little in the main part of the room or in bed. No good place to read. Walk to the lifts is great. That's the main draw.
Commentaires de Gestion de l’hôtel
12 févr. 2023 par Management Team, Gestion de l’hôtel
Thank you for your feedback James. We are happy to hear that you enjoyed your stay and we look forward to welcoming you back again.
par un voyageur
Publié le 19 déc. 2022 sur Expedia
Very dated 80s aesthetic, noisy hvac and fridge. Great proximity to the mountain and inexpensive versus most other options so overall worth it for a short stay.
Commentaires de Gestion de l’hôtel
29 déc. 2022 par Management Team, Gestion de l’hôtel
Thank you for your review! We are happy to hear that you enjoyed your overall stay with us. Thank you for bringing up some items for us to improve, we will certainly utilize these comments towards presenting a full 5 star experience for our guests. Please do stay with us again soon.
par un voyageur de tampico
Publié le 30 mars 2022 sur Expedia
Commentaires de Gestion de l’hôtel
7 juill. 2022 par park city, Gestion de l’hôtel
Thank you for your review Hector!
par un voyageur
Not clean!
Publié le 25 févr. 2022 sur HotelsFor check in, I was traveling all day and the email on how to check in was sent at 4 pm that day. Consequently we had no idea how to do so. (Poor cell service, no wifi so I couldn’t get the email in a timely manner). The lock codes were so long it was ridiculous. The fireplace didn’t work and we called Lespri and they said they would send someone but didn’t. There was trash in the closet and the room wasn’t cleaned well. There was dirty laundry in the laundry room (gross!). The room set up was poor. There was no outlets by the bed, the TV was not able to be seen from the bed. There was no reading lamp by the bed. (We rearranged the room to accommodate these inadequacies). Liked the location by the slopes but we sure paid for it, and I thought due to the price it would be cleaner and better. Also advertised as “ski-in, ski-out” but no ski storage available. We skied on our check-out day and hoped to be able to store our bags somewhere but there was nowhere available from Lespri. So we bribed the front desk person at The Lodge at Mountain Village and she graciously stored our bags for us. Lespri “management” is nothing of the sort.
Commentaires de Gestion de l’hôtel
1 mars 2022 par Lespri, Gestion de l’hôtel
Thank you for taking the time to share your review Monica. We are sorry to learn that your stay did not meet all of your expectations. Please know we always aim to be as transparent as possible with each of our listings and had we known more about your important needs for your stay with us we would have done our best to ensure the unit you selected would have been the right fit! Please feel free to reach out to us directly in the future so we can ensure your ultimate satisfaction with any future stay with us!
par un voyageur
Publié le 19 févr. 2022 sur Expedia
The unit was beautiful and the building was right next to the slopes. Also, five stars to Lespri management for their wonderful service.
Commentaires de Gestion de l’hôtel
20 févr. 2022 par Management Team, Gestion de l’hôtel
Hello René, Thank you for your glowing review! We're so thrilled to hear you enjoyed your stay, and we hope to have you back again soon!
par un voyageur
Publié le 8 févr. 2022 sur Expedia
