Ratings based on 760 Guest Reviews

Hear it directly from our travellers
3.5 out of 5
74% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Aug. 3, 2024 on Expedia
Easy access to down town
Comment from Hotel Management
Aug. 3, 2024 by Management, Hotel Management
Thank you for the review and comments Daniel. We appreciate it!
2 out of 5
by A traveller

Posted Aug. 1, 2024 on Expedia
The check in process is a convoluted joke. Good luck. Pack light, you will be toting your luggage a minimum of 1 flight of stairs before access to the only elevator that was currently working. I would stay here again if I was skiing and flew in from somewhere with an overnight bag.
Comment from Hotel Management
Aug. 1, 2024 by Management, Hotel Management
Thank you for the review and comments Jacob. We apologize for any confusion or issues regarding the check-in process. We have been working to try and make it more efficient over the last few weeks and there has been some crossover information. Thank you for your patience.
5 out of 5
by A traveller

Family Getaway

Posted Jul. 29, 2024 on Hotels
Great location, able to walk right out the door to numerous activities. Easy check in and check out. Room had ample space, stocked with all the necessities for a family. Very pleased and would highly recommend to anyone.
Comment from Hotel Management
Jul. 29, 2024 by Management, Hotel Management
Thank you for the kind review and comments Shalise. Please come back to see us again soon!
4 out of 5
by A traveller

Posted Jul. 26, 2024 on Expedia
Comment from Hotel Management
Jul. 27, 2024 by Management, Hotel Management
Thank you for the review Kyla. We always appreciate feedback.
3 out of 5
by A traveller

Posted Apr. 10, 2024 on Expedia
The place is old, no renovations, there is no front desk so everything has to be done over the phone. Still, it is ok.
Comment from Hotel Management
Apr. 11, 2024 by Management, Hotel Management
Thank you for the review and comments Pedro. We appreciate it.
1 out of 5
by A traveller

Posted Mar. 25, 2024 on Hotels
The room had no hot water the first night. The fridge was making noise all night. The fire pit was making a hissing noice.
Comment from Hotel Management
Apr. 11, 2024 by Management, Hotel Management
Thank you for the review and comments. We always appreciate constructive feedback.
5 out of 5
by A traveller from Dallas

Posted Mar. 5, 2024 on Expedia
Comment from Hotel Management
Mar. 7, 2024 by Management, Hotel Management
Thank you for the kind review Tamara. We appreciate it!
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
property was conveniently located close to shops and dining
Comment from Hotel Management
Feb. 22, 2024 by Management, Hotel Management
Thank you for the great review Stacey! We are glad you enjoyed your stay.
4 out of 5
by A traveller

Posted Jan. 27, 2024 on Hotels
The unit was perfectly clean. Access was great and the heat and hot water were great! There is only one closet and one above the counter kitchen cabinet. Very few pots and 6 sets of dishes.
Comment from Hotel Management
Feb. 1, 2024 by Management, Hotel Management
Thank you for the review and comments Theodore. We appreciate it!
5 out of 5
by A traveller

Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by Management, Hotel Management
Thank you so much for the great review! We are happy you enjoyed your stay.